The office itself is very clean and the environment is exceptionally friendly and able to work…read morearound busy schedules. Dr. Neil's treatment plan was thorough and smooth. I would highly recommend to anyone looking for dental treatment. This is the place to go.

Dr. Neil and the staff are all so friendly and transparent on what needs to be done. My daughter…read morehas braces currently and each appointment there has been good progress. It's easy to make appointments and even easier to reschedule them when needed. So far so good, really happy with the results so far with my daughter.

Unprofessional They…read moredon't listen to patients and their needs, instead pushing for bigger/other procedures. No explanation of coverages/benefits before checkout and the big bill that shows up, especially when insurance changes (Which they take very few plans). Little to no regard for patient feedback and concerns, only scheduling the next procedure/appointment. Be careful with billing department too as they pre-billed for $700+ for services that were not started for my daughter despite notifying them multiple times that we were not ready to move forward. No notification, no receipt, no outreach. I had to call to ask for help and then had to call again the next week to get it resolved as nobody bothered to call back. Just unprofessional all-around.

Unprofessional & Dismissive - Crown Failed in 9 Months…read more My 4-year-old daughter had a crown placed at Newtown Dentistry, and within nine months, it fractured, leaving only the glue behind. According to their own website, "Under normal use and proper care, a pediatric crown should last until the tooth naturally falls out"--which should be 5-7 years, not months. Another dentist noted excess bonding shortly after placement, which research suggests can contribute to fractures. Despite perfect hygiene, no decay, and a normal diet (chicken nuggets, mac & cheese, yogurt, etc.), the crown still failed. The missing piece was about ¼ inch in size, a substantial failure for a baby tooth. Newtown Dentistry was completely dismissive. They initially told us to only come in if the crown fell off or caused pain. I had to push for an in-person evaluation, where they still insisted the crown was fine. Yet, we now face increased risk of decay, the need for further monitoring, and the possibility of another crown--meaning sedation again. Due to their poor workmanship, lack of accountability, and dismissiveness, we did not feel comfortable having Dr. Kristianne Macarareg monitor or replace the crown. When we requested a refund, they refused but it took several dismissed inquiries via email first. We have since discontinued care and would not recommend this practice to any parent looking for quality pediatric dental care.

I visited this office for a specific problem -- a chipped front tooth. Instead of asking what…read morebrought me in or listening to my concerns, I was immediately pushed into their standard "cleaning + X‑rays" workflow. My actual issue was ignored. When I addressed the dentist by her first name -- the name she introduced herself with during my first visit a year ago -- she corrected me sharply: "I am not Shilpa. I am Dr. Shilpa." For the record, I wasn't being casual or disrespectful. I didn't shorten her name or use a nickname. I simply used the name she gave me. Titles don't change my attitude toward a person. What matters is whether a professional listens, communicates clearly, and respects the patient's needs. Being corrected over a title, before anyone even asked why I was there, felt unnecessary and set the wrong tone. I was also concerned about the cost -- nearly $2,100 without dental insurance -- and I was trying to understand what was essential and what could wait. Instead of addressing my questions or the reason for my visit, the focus stayed on their standard workflow. This interaction reflects a larger problem in healthcare: too often, caregivers prioritize procedures over patient needs, leaving patients feeling they have no options except to comply. There is nothing wrong with earning money, but there is something wrong with recommending procedures the patient does not need immediately. A healthcare visit should begin with one simple step: ask the patient what they need. That never happened here. Based on this experience, I cannot recommend this practice.

I came to Dr. J for the first time last month. I am quite anxious about my teeth and dental work…read moreand previously followed with a different dentist for decades. My experience has been the best possible-- she is exceptionally competent and kind. She always runs on time. Her office is clean. The communication about appointments and receipts is convenient and comes via email / text. She made me feel comfortable and was sensitive to my experience. I cannot recommend her or her practice highly enough.

Needed a filling. Dr. Alden was amazing. She took the time to make me very comfortable before she…read morebegan the procedure as I am terrified of having dental work done. But everything went so smoothly. I would highly recommend this dental practice.

Caring and patient with a difficult child, Dr. Dhruva is compassionate. Responds well in a very…read morechallenging situation.

I do not recommend this practice. I was a new patient new to the area and needed to get xrays…read moredone. I have had xrays done many times before at other practices, and they have never been painful. The technician didn't seem like she knew how the equipment worked, was digging into my gums and told me it was because my mouth was too small. I also had to ask for the xray protective vest. Additionally, this practice makes new patients come in once for xrays, and then they have to come back for their first cleaning. They have rescheduled my cleaning twice - I will not be rescheduling. Definitely continue to read reviews and find another dentist.

I do not recommend this practice at all. This place only cares about the money. Expect lots of…read morecanceled appointments. In addition, they may cancel your appointment and "claimed" they left you a message. This happened to me and I did check my voicemails to make sure and no message was received. I took time off of work to go to my appointment to find it was canceled! There goes my PTO. To top it off as I was trying to voice my displeasure the office manager proceeded to talk over me and din't let me get a word in. As I started to raise my voice she claimed that was was not being respectful. Hmm...maybe she should not have talked over me and cut me off and use good customer service by allowing your patient to voice their concerns first. This office is a waste of time and the manger is not respectful as she does not listen first before speaking. It deserves ZERO stars!

I have been going to Cipriani Dental Associates for many years now. I have also taken my children…read morethere since they were about 3. The staff is all very professional, kind and always make you feel comfortable and welcome. Dr. Cipriani is always on top of the latest technology and techniques, and knows what is the best solution for any dental issues you may have. We have had a few out of the box situations with my kids and I have had to reach Dr. Cipriani outside office hours. He has always been available to us and helped either ease any concerns or get the help we have needed ASAP. I always feel I am getting the best advice and treatment when needed.

Can't imagine a better dentist than Dr. Cipriani . A perfectionist with any procedure you have done…read more. Office staff are the best . Can't say enough good things about this dental office and Dr. Cipriani .