I can't find the perfect words to tell y'all how wonderful Sylvia Villuendas is. She was an angel…read morefrom Heaven in a very hard time in our life. My son was in a car accident, and we needed to help him file a claim. I went to Pete Dever, State Farm office and spoke with Sylvia Villuendas she didn't just advise me on what I needed to do, she was there every step of the claim process, making sure everything was done right. At times, she was on hold for hours with the other insurance, helping us so I could take my son to his doctor's appointment. Never have I met someone so professional, knowledgeable, and treated us like family. I have recommended Pete Dever State farm insurance to my coworkers at my job, YMCA

Switching to State Farm has been a great experience. With 3 teenagers driving in our family, we are…read morelooking for great coverage at an affordable price. The roadside assistance has been great. Pete Dever and his office team are knowledgeable and responsive to our questions and claims.

Rosa at the Woodforest location was amazing very helpful and great customer service... :)read more

From the owner: Affordable, Same-Day Auto, Motorcycle, RV, and Watercraft Insurance. Yeah, we've got you covered.read more

We just signed with them!…read more We initially heard about Charter Lakes through the grapevine; family, friends, forums, etc., not a single negative review that was worth taking into consideration. So we got our quote from some Representatives at the Houston Boat Show. Not knowing anything really about boat insurance, but being from the insurance industry, my first questions were kind of in-depth about the Policy wording. Instead of winging it and giving me the run around, they had one of their adjusters call me directly to answer all of my very annoying questions and he did it with perfection. The policy covers a lot of things you wouldn't think about. They even cover part of your fishing tournament entry if you can't make it because of an emergency. We called a few other insurance agencies for quotes. All was much more expensive and seemed we were going to get tangled up in the even of a claim. I feel pretty relaxed knowing that we have Charter as our Agent. They are backed by JG Gallagher brokerage and deal with very high rated insurers such as XL Catlin and Markel.

I recently bought a new boat and needed some marine insurance. I did a bunch of research and who…read moreI was currently using (a division of Geico) did not have such good reviews. People had problem fighting for money on claims. Everywhere I read about Charter Lakes people had nothing but glowing reviews. They cover things like if the boat is damaged while trailering etc. In boat insurance you can't just shop price they are not all equal. I want my asset protected. My sales agent was Allie Hyder and she went way beyond to make this the easiest insurance purchase ever. She is super friendly and always in a great mood. I could not have asked for anyone better. If you need insurance on your toys, give them a call.

Bad place for business i went to get insurance from this company resulted that they entered my…read morebirth information wrong i had payed the around $260 one week later they told me that they had to drop me off they policy due to the error that they made on their end they did not cover me for the whole month only for 2 weeks i asked what about the payment that i had made of $260 the lady in the office directed me to the main agency and the women on the other end was so rude so unprofessional when i asked for my money or at least half since they did not cover the whole month pretty much just told me their was nothing they can do it was such a horrible experience would definitely not recommend take your money somewhere else these ppl don't care about the community

They have really great service and help you understand the difference in coverages didn't take long…read moreeither

I highly recommend this place to do your taxes they are very friendly professional and helpful!!!…read moreYou won't regret coming here

I've used Angela for 3 years now doing my taxes! She does a phenomenal job and is very professional…read moreand quick! Her prices are great! I highly recommend her to anyone

Yesenia was a very helpful she made sure I got all the discounts accesable to me and found me a…read moregreat rate. I will definitely recommend this office.

Customer service is exceptional. I went in to remove a vehicle and instead of going down it went…read moreup. Yesenia was very helpful she found me a new policy with a much lower rate.