wish i could give -1 star truthfully. They started up charging my husband $75-$100 out of no where…read more When called to ask why, we got approached with a very rude attitude from the lady (can't recall her name) and basically said "well that sucks" and hung up on us! when called back to cancel after months of this bs, the same lady answered the phone, gave the same attitude for no reason and never said we would get confirmation on when we canceled services with them. needless to say, statefarm was charging us double from what we now pay to geico. They definitely lost a few customers!

Danny Cortez is an amazing agent- I can not recommend him enough. On more than one occasion he has…read morehelped me where quick turnaround was needed. Most recently he set up new homeowners insurance when my current coverage lapsed with another company through no fault of my own. He resolved it in less than an hour, called my mortgage company and and saved me significant $$ in the process. I referred my mother to him for home/auto and I will use him for all my insurance needs. There is such peace of mind in having a local agent vs. dealing with a big anonymous company. I highly recommend Danny Cortez for your insurance needs!

Absolutely abysmal customer service. I do NOT recommend this agency, and I am a former client that…read morewas with them for almost 2 years. They will not get back with you about quotes or shops and pressure you to sign paperwork instead. It all began when I bought a new car. I called them and asked for a quote of how much it would cost to add my new car to my current insurance policy, as well as for a shop of the carriers they work with to see if they might be able to get me a better deal. They said they'd get back to me. I waited for a week and didn't hear anything, so I called once again. They said that somehow they had the incorrect VIN number and had left me a voicemail to let me know. (I never received a voicemail, and they had conveniently forgotten to write down the phone number they called me at, so there was no way to verify if they called the correct phone number.) I asked, once again, for a quote and a shop. They said they'd send me the paperwork to sign. I said no, I don't want to sign paperwork, I want a quote of how much it would be first before purchasing. They told me it was agency policy that I must first put my vehicle on my current insurance policy before being able to shop other carriers -- in essence, I had to buy insurance to be able to buy insurance, which is silly. In the state of Texas, your current auto insurance coverage is extended to your new vehicle if you're replacing an old vehicle on your policy for 30 days. (I verified this with Travelers insurance. The rep I spoke to at Mike Powell Insurance also admitted this when I pressed her.) I asked again for a quote and a shop, and the rep I was speaking with said she'd have to get Mike's permission to do so without adding my new vehicle to my current policy first (although legally, I was insured for 30 days, which had not yet expired). The rep called me back later and told me that Mike had given special permission for the quote and shop, but he also wanted me to know that it could cause a lot of "hassle" if I were to get pulled over or to be at fault in an accident in the meantime. (Still trying to convince me to sign paperwork, which I wasn't willing to do yet.) I then asked her how quickly they could get me a quote, and she told me it'd take a WEEK. I reminded her that I was on a timeline (30 days, remember?) and I needed the quote as soon as possible. She began to argue with me and I then reminded her that I had been asking for a quote for the past 2 weeks, and asked to receive the quote in the next day or two. She said okay, she'd put a "rush" on the request. Two days expired. On the second day, I called around 4:30pm to check on the status of the quote and spoke with the same rep. She told me that the agent to whom the quote was assigned had gone home for the day, they would come in at 9:00am the next day, and would then give me a call. I never received a call. Three days had now expired. Clearly, I was not going to get a quote any time soon. I called them again, and this time, I requested the paperwork to cancel my insurance. The receptionist who answered asked me why, and I told her that it was because I never received the quote that I had asked for multiple times. "Oh..." she said, "I'm sorry to hear that." She did not try to see if there was a way they could keep me as a client, or ask if Mike could give me a call, or remedy the situation in any way whatsoever. I called a different insurance agency and they got me a quote, as well as shopped with difference insurance carriers to get me the best rate, within 24 hours. I was very disappointed with the quality of customer service I received and strongly advise against using this agency for any sort of insurance needs.

I met Mike & Shelly years ago and know that they are Honest, Funny, Hard Working and especially…read moregood at their jobs. I love the whole team Mike Powell Insurance. Keep up the good work!

Jason and his staff have taken care of my auto insurance needs for a few years now. This year,…read moreBlanca stepped up to the plate and managed to lower my auto insurance and with Jason, was able to lower my home insurance as well. I was very pleased with my new policy and hope that these premiums keep coming down for all of us.

I wouldn't recommend Jason Cantrelle for your instance needs. He is extremely hands off and doesn't…read moreactually do anything to help you once you sign up and start paying the insanely high premiums. There are plenty of other agents and companies out there.. don't go with Jason!

I just had the best experience talking to Patrick about my car insurance. I had been paying…read morewaaaaaay too much with Geico and needed to save some money. He took the time to look into every aspect of my policy and even suggested some other ways to save that Geico didn't have. He was knowledgeable, friendly, got the information in a timely manner and knew how to navigate system to work best for me. I'm so happy to make the change and work with this particular agent.

BAIT AND SWITCH. John misrepresented the monthly cost on several occasions. He continued to try and…read moreupsell me a health plan before he can explain why my policy cost kept changing. I told him on several occasions, I don't care for it but said get it for a discount with my auto. A health plan discount, drive safe, and defensive driving discounts were added and then removed without notice. Defensive driving passing document submitted but didn't qualify for discount as it was not a certificate which was not disclosed to me. After numerous calls and an office visit he still had no idea what my monthly costs were and kept saying the discounts will be added in a few days. I fully disclosed any and all At Fault accidents several times before starting coverage. Requested to cancel any and all policies set up at this office and after they confirmed through text, I continued to get billed for the bundled health plan. To this day I have an outstanding balance for the health plan and the difference of auto insurance. I had the policy for 2 months and was billed for a 3rd month, which I canceled before the 3rd billing cycle with confirmation texts from their office. Original quote, first, and second month I paid was $335.94 to a third month $498.31 where I never had insurance as I canceled before the 19th. Communicate with underwriting before changing the price 2 billing cycles later then tell me I owe the difference for month 1 and 2. As you can see the screenshot I was also charged back pay for the health plan which I didn't need nor receive the bundled discount as John said I would.

Christy and her team at Associated Insurance Managers will save you time and money! They can get…read moreprices from multiple insurance companies and this results in better coverage for the best price. The thing that sets them apart is not only their experience in both business and personal insurance but the ethical way they do business. They make recommendations to cover you properly without feeling pressured which is important to me. Highly recommend them to family, friends and clients!

We have been customers for several years and have found them to be very customer friendly…read more Our claims have always been serviced quickly and to our complete satisfaction. We highly recommend them.

Excellent Insurance Agency. Very helpful and friendly. Quick to respond to accident claims. I…read morehighly recommend this State Farm Agency.

Excellent customer service! Edward has been helping me with my insurance necessities over 20 years…read more He takes his time to find insurance that meets your personal needs and budget. Very informative, answers any question and doubts. He has been my best and only insurance advisor! Call him you won't regret it!

So happy I found Edward. Very professional, courteous, and knowledgeable. We discussed my…read moreinsurance needs, found the right coverage, and thoroughly explained everything. Now I have better coverage, and saved about $400 dollars a year. If your shopping for insurance, you MUST talk to Edward. Thanks again for all of the information and seamless transition to my new policies.

WealthGuard Insurance Group is the most reliable insurance company in The Woodlands and Spring…read morearea. Not only are they true to their word, they provide a top-notch customer service. Their agents are available anytime I call. I get any of my questions answered to my satisfaction. If you're looking for auto insurance, homeowners insurance or life insurance, I highly recommend WealthGuard. You owe it to yourself to contact them and see for yourself.