Amazing they were there on time Great service very helpful…read moreI'm disabled. Very nice awesome job

Awesome ride. He arrived early and was waiting outside when I opened the door. Friendly and super…read moreknowledgeable. Gave him an address and he knew where to go, didn't have to rely on Waze. Highly recommended!

Courteous, Professional, on time, good driver. Respectful of privacy. It makes everything very easy.read more

Courteous, helpful. Everything was on time and smooth. Definitely recommend this company.read more

A stress-free pickup, on time, clean SUV, painless billing. No friction at all…read more Used OnTime Transportation for a 2025 airport run and would book them again without thinking twice. Called ahead to set everything up, gave them my pickup time, and when I checked in a few days before the trip out of pure travel anxiety, they had me down for the exact time I'd given them. Driver showed up right on the dot. The vehicle was a big clean SUV, plenty of room for luggage, and the ride to the airport was smooth and safe the whole way. Got dropped off right at the door we needed, which matters when you're pulling bags out at a busy terminal. The part I appreciated most was the billing. They invoiced me after the trip, so there was no scrambling for a card or working out a tip with the driver in the moment. Zero hassle on departure day, which was the whole point. If you want a calm start to a trip and not a coin flip on whether your ride shows up, book these guys. Worth it.

I have been using this company for years now. On our last trip we were delayed 2 hours, yet our…read moredriver was there to pick us up! Vehicles are always very clean and elegant. Drivers are always very nice and friendly. Extremely dependable. I won't use any other service.

Very early morning car service from Courtyard by Marriott Wharf to SFO. Driver was early, great…read moreconversation, and got us to the airport safely. Company always returned my emails and communication was clear.

Abbas is great! Answered all my questions before booking and easy to work with. He was on-time and…read moreflexible and would highly recommend for shuttle service!

Same experience as other Yelpers. UNRELIABLE. I contacted them via their website 4 days before I…read moreneeded them to see if I could schedule a pick up for today at 6 am. I never got a response and I should have taken that as a clue. I called them last night and booked the 6 a.m. pick up that way. I was directed to send my address via text, which I did, and I got a text back confirming the pick up. So then I purchased the Yelp deal online for the $75 airport ride for $67, And then 6 a.m. this morning, I'm sitting by the window, with my suitcase next to me, waiting, watching. Nothing. 6:05. Nothing. 6:10. Nothing. I call the number. No one picks up. I send a text message and I get back the response "Sending a car now." Then I get a phone call from some other guy saying that he's driving from Berkeley and will pick me up in 10 minutes. 6:30 am a car finally shows up. This is an entirely different guy (who actually frightened me a couple of times during the ride with his reckless driving). I made my flight but probably wouldn't have if I had to check in bags. And guess what? I find out only when I get to the airport that 510 Airport Taxi had called ANOTHER taxi service to pick me up. So when I go to pay with the Yelp voucher, the driver refuses to take it because he's not with 510 Airport Taxi. Now I'm just trying to get my Yelp voucher refunded. I had to pay that guy, essentially paying for this awful taxi ride twice and now I'm getting texts from 510 Airport Taxi asking if I want to use the voucher for a ride from airport on my return trip (NO!) and that I have to contact Yelp for the refund. This is not a taxi service with a dispatcher. This is a guy who owns a car and a cell phone. BAD NEWS all around!

These guys stood me up after agreeing to pick me up at 4:45am for the airport. I stood outside…read morewaiting and calling. They did not show up, they did not answer their phone, they did not respond to my text. UNRELIABLE. Luckily, I was able to get another cab service to dispatch within 5 minutes so I was able to make it to my flight on time.

I have been an avid customer of Bay Star Airport Shuttle…read more The Driver is prompt , courteous and friendly. The driver is very thoughtful of the needs of the passengers especially the elderly. He assists in helping the elderly in getting in and out of the Sprinter to prevent any falls. He is a very careful and a safe driver especially in the freeway and busy streets of San Francisco. The Sprinter is also immaculately clean and smoke free. Our group's favorite driver is Harry. God bless him, Sonja and the staff of Bay Star Airport Shuttle.

Another wonderful experience with Bay Star Shuttle! As always, Sonya was patient with all the…read morequestions for a large group. Harry was prompt for a 3 a.m. pickup and got our church group to SFO in a timely manner. Our family will continue to use them for our family trips and if my church group needs another large group pick up, there will be no hesitation in scheduling with them again. I will continue to recommend them because I know they are trustworthy and offer the best service!

I have used AJ Taxi Services many times for both SFO airport drop-offs and pick-ups, including my…read morerecent trip to India. AJ is always on time, reliable, and very professional. He is flexible with flight changes and always helps with luggage. My family and kids are comfortable riding with him, and I never have to worry about getting to the airport on time. I trust AJ for all my airport transportation needs and highly recommend his service.

I called AJ Taxi in a genuine emergency -- I had forgotten my keys and couldn't get my car out of…read morethe airport parking lot, all while managing a 3-year-old with no car seat in sight. Total chaos. AJ Taxi showed up prepared. The driver arrived with a car seat already in tow, made sure we were sorted before anything else, and got us where we needed to go safely. The driving was smooth and the driver was kind throughout -- exactly what you need when you're already frazzled. This is the kind of service you don't forget. They didn't just give us a ride; they came ready for our situation and made a stressful moment a lot easier. Highly recommend

I had to book for someone that requires ADA accommodation (wheelchair) and the chauffeur was very…read moregreat with assisting start to end. Wishing the driving could be a bit smoother but overall satisfied with the service!

Planning, execution and follow up were amazing! Highly recommend Sal's for corporate transfers…read more(individual and group).

Great service, on time and flexible. Ken was very helpful in helping us out on short notice. I…read moreordered the Executive Sprinter to drive my family around for 4 hours before heading to the airport and it was a wonderful way to see three neighborhoods of SF and stop for lunch. Would definitely use them again.

They called me to get clarification of my travel: how many people, baggage…read more. They were very nice and attentive. My budget, which is small,is not conducive at this time but I'll happily use them in the future.

Great business if you are going to airport We scheduled a few days in advance. Dry nice and safe…read moredrivers.

Thanks to the driver I encountered last night from Royal Cab Co. for reminding me of why I don't…read moretake cabs here in the Bay Area. Especially the East Bay. You might say that being a New Yorker makes me a taxi-taking expert. I've been all kinds of places with all kinds of taxi drivers at all sorts of hours. For some reason, since moving to Berkeley a few years ago I've been anti-cab. It's partly because I have other modes of safe and reliable transportation (a bicycle, a car, a pair of legs), but mostly because of the attitude. We were just a few steps from our car parked in front of Cesar's in the Gourmet Ghetto, when a taxi pulled up and double-parked. The driver hopped out of his car, and ran up to the entrance of Chez Panisse. When the cab driver returned with his customers in tow, my boyfriend approached him, politely pointing out that he shouldn't have double-parked. Instead of simply admitting his fault, the cab driver started off on his insult spree by saying "Commercial vehicles are allowed to double-park." That's a new one. At least he didn't directly insult us, right? "You must be bad drivers if you can't get out of that space!" Oh no, you didn't! While I pride myself on my parallel parking skills (honed by parking in lower Manhattan), there was no way we were getting out of that space given the lack of room the cab driver left us. As the cab driver grew more and more defensive, my boyfriend kept his cool, and stuck to pointing out the obvious. It was when the cab driver said something about how we "must have had too much to drink" despite the fact that we were stone-cold sober that I reached my breaking point and hopped out of the passenger seat. We called the number on the cab once the cab driver remembered he had customers in his back seat and drove off. The operator was probably a little confused when we asked them without any introduction about commercial vehicles double-parking, but at least they knew the law better than the driver did. This would definitely be zero stars if it were possible.