This company has been awful to work with from start to finish, their doors are overpriced, their customer service is atrocious, and they were one month late to deliver. Also, they're cheap skates on delivery, so you have to pay an upcharge for a lift gate service after the doors ship...which you get to wait until FedEx calls you to find that out. Other folks reviews are very similar to my experience. From the get go, the woman who works customer service is arrogant and thinks she knows everything about doors. There were two major mistakes made. First off, she made all sorts of changes from the original request, gave no explaination, and just submitted pricing. Major changes such as jamb width were made, and adding a moulding profile around the door, which acts as a flange that is proud of the rough opening. Their approval drawing doesn't show the moulding, so I was unpleasantly surprised to see it. Now my house will have double the door casing on the front doors unless I take a circular saw and chop off what I didn't ask for. Ordering was unpleasant, and I had to give them multiple callbacks to request drawings as they did not follow up in a timely or in a responsible manner. For three weeks past the promised contractual delivery date I would call, they'd tell me my glass was scratched and they were waiting for new glass. This was the same stoty that carried on ovet and over. This approach is not proactive. I found out they failed to follow up with the glass vendor, so my glass wasn't even in the production cue. This was due to a lack of effort to actually speak to someone at the glass company. Rather, all I was told was "we left a message." The delivery of this shipment was not smooth at all. The woman from Vintage Doors told me the FedEx driver would be able to open the crate and unload the order piece meal. When I communicated that to FedEx when they had called me to schedule delivery, they outright refused as it is not their protocol or within a driver's ability to lift 200 lbs by hand. They informed me that the shipping that was elected I needed a forklift available or a dock...So Vintage Doors shiests you into having to pay for upgraded freight and lift gate shipping sneakily after the fact. I ended up just driving to FedEx myself to get the order with my own pickup... Unboxing the doors, the packaging was very good, as nothing was broken. The doors appear to be high quality. I was a little suprised that the raised panels are not glued in place, and they shift around when carrying the doors. I'm not certain if this is a good or bad design... I was extremely unhappy to see my jambs will protrude from my rough opening vertically, horizontally, and by depth, as this was not what I ordered. The doors have moulding attached that forms a flange on the face of your house. That's wrong, and it didn't show up in the approval drawing. I expected the screen door mounting to be on the inner jamb which is how every other prehung door you buy comes from the factory. If I could do this again, I'd tell my past self not to bother with these people. I genuinely hope you take heed of this warning. They don't deserve the premium they command for these doors, and you might get a surprise upon receipt. read more

We had such a wonderful experience, the entire process was incredibly professional and meticulous. We needed several phone calls, updated plans and Erica was terrific . We are over the moon with the completed project. It looks original to our house. Would highly recommend! read more

I wish I had read the reviews before working with this company. I bought a single screen porch door and it was extremely expensive. I wanted a really nice door so I figured 'you get what you pay for'. First, the door was on par with any other screen door you would find at Home Depot or Lowes. It was nothing special. Second, and the main reason I ordered through them, they were going to add a doggie door in the bottom. I measured my current doggie door and it was 12w x 16h so that's what I requested. The door arrived in about 5 weeks(!!) and the doggie door was not correct. The dowel used to create the swing was placed 3 inches below the top of the opening so at its largest point, the height of the opening was only 13 inches. My dog couldn't get through. I contacted them and explained the problem but they didn't seem to care. I offered to have the door modified locally and submit the bill to them for reimbursement and they cut off communication. I spent $1300 on the stupid door which was average quality and then had to purchase a store bought doggie door and hire a carpenter to modify the opening and install the pet door. That was another $285. And the door is nothing special. I wish I would have read these reviews. Do NOT buy from this company. Their products are grossly overpriced and they will NOT work with you if there is a problem or concern. read more

YesterYears Vintage Doors - Door Sales/Installation Near Me - Hammond, New York

We have a Vintage Door screen door that is magnificent. It is beautifully made and very sturdy. It's a joy to have and to use. Thank you Vintage Doors! read more

Condescending, rude and passive aggressive is the mantra of these folks from the top down, god fearing people. Too many good door manufacturers to play bait and switch with these folks. Stay away! You will regret transacting business with these folks. Just go read past clear client not staged reviews and the themes are common, terrible service, subpar product comes with high price, bait and switch and great amount of attitude. They use quality products but join together to save money. They call you after order to switch design, material etc.... than send you something incomplete or that does not work. If you were to spend so much on new front door should it align? If you buy hardware from that manufacturer should they mortise door for you? So many things wrong from material, sizing lack of hardware to operate or preparation for same. I wish I could post a photo of the reveal in the door they send. They address every issue except the fact a reveal in what I set out to be a solid plank door is off by almost 1/2" around door? Forget delivery you will get a fulll day lecture, additional charges and they will still dump your crate in rain on street on a day not specified. Rediculous stay away! read more

This company makes the most beautiful doors I have ever seen. My contractor said he hadn't seen a quality door like the two I got in 50 years. I have matching screen doors. Everything was perfect. The customer service is excellent. So many people stopped when they were driving or walking by to comment on how nice my doors are. You won't be disappointed. read more

I never write reviews, but I had an absolutely terrible experience with this company and if I could give them zero stars, I would. The original ordering experience was okay, but when I had a concern about my order and contacted the company to discuss it with them, Howard Demick, the CEO, responded to each of my polite and carefully-worded emails with snarky and passive-aggressive notes sent from his iPhone. He wasn't content with just commenting on issues related to the product, but extended his rants to my person, character, and profession. I've never been treated with such disrespect. I would recommend getting your doors from a different company. UPDATE: I was wondering why, although this company has bad reviews on most online sites, they had glowing reviews on their FB page and on Houzz. I looked at their FB reviews and realized that all their 5-star reviews were from employees! When I mentioned this on their FB page, they deleted the review feature from their FB page. I then looked at their reviews on Houzz and saw that they have 132 reviews, the vast majority of them 5-star. When I looked more closely, however, I saw that over 100 of those 5-star reviews were entered over the two-day period of November 30 - December 1st, 2015, and none of them were from users who had a verified purchase from VintageDoors. It seems the company is unethically manipulating the on-line reviews they can control. read more

Yesteryear Vintage Doors made Craftsman-style screen doors for me and suggested making them of mahogany for "exposed locations" and I chose their factory-primed option both options at extra cost. The doors looked fine and the dimensions were spot on and my customer loved them. I trimmed the doors to fit the opening and mortised the hinges and locks and immediately took them back to my shop where I primed any areas of bare wood that I had trimmed. In addition, I rubbed siliconized acrylic caulk into the door bottoms before priming and top coating. The doors received two topcoats of 100% acrylic exterior paint and the door bottoms got four topcoats. I also caulked any horizontal surfaces or joints near the door bottoms. All of this done in controlled conditions inside my shop. After all this, I hung the doors and they looked great and my customer was thrilled. Just one week later, I found that the mahogany had bled through the factory primer and spoiled my topcoat. The only places where my topcoat was not stained were the areas that I had primed with my own primer. On top of this, the lower portion of the doors began swelling and the glue joints between stiles and rails began to pull apart and the doors would no longer fit properly. I have been building and hanging doors and gates for 35 years and have never seen a failure quite like this. I made detailed photographs, which I sent to the company along with a long and detailed e-mail explaining my priming and painting process and what I believed was a failure of the factory-applied primer. I got a reply from Ryan at the company and he said that it was my problem, because I had failed to paint the doors, so I called him. He was extremely rude and insulting and kept telling me that I had not painted the doors. When I asked to speak with his superior, he put the owner, Howard on the line. Howard looked at my pictures and read my detailed explanation and insisted that it was my fault for not properly painting the doors and that his factory-applied primer was not at fault. The attitude of these two men leads me to believe that they have had many other complaints about their products and they just wanted to run me off by being obtuse and rude. In order to protect my reputation, I must completely redo these doors by refitting them and sanding all surfaces and applying my own primer. Yesteryear Vintage Doors offered no help at all, so I will not be doing business with them again. read more

What a mistake to use this company. They had our mortise lock in hand and yet managed to drill a hole too small for the lock to fit. I called and Howard, the head of the company told me that it couldn't be possible that they made such a mistake. He went and talked to the guy who built it who informaed him that he never even tried to put the lock into the door. Brilliant. Howard then refused to find someone to fix the problem and refused to take the door back. He offerred us $75 (what we paid for the hols to be drilled originally. I had 4 master craftsmen and locksmiths come out and finally found someone who was willing to fix the problem by hand. All four said it was a major mistake and needed to be fixed by machine, yet Howard at Vintage doors said it should take 15 minutes with a chizzle. He was horribly rude as was a woman named roasmary who said that "these things rarely happen, but when they do, it's good they happen to people like me." Worst customer service ever. They make a nice door, but God help you should they make a mistake because you aren't getting any help from them. read more

After an initial purchase of almost $3000, I returned to Vintage Doors for a replacement part. Vintage Doors provided a part with a manufacturing flaw. Howard Demick, the owner of the business, demanded that I accept complete responsibility for the repair of their flaw, and when I refused, he refused to discuss the matter further. Vintage Doors then sent a refund for the purchase price of their flawed product, despite my request that they not. I tried having the product repaired locally, at my own cost, but the repair did not return the product to a newly manufactured condition. I returned the refund check, requesting that Vintage Doors send a replacement product. Vintage Doors refused, and in an email that I did not timely receive, gave me three days to contact them. Unfortunately, I was unable to do so. Based on this, Vintage Doors has kept full payment for the product that was manufactured with a flaw. Despite multiple attempts to find a solution, Vintage Doors has refused to respond to my attempts at communication. Additionally, despite verbal assurances that Vintage Doors would provide assistance with replacement parts or supplies with their products (when I originally made my $3000 purchase with them), Vintage Doors will no longer accept any orders from me for parts to maintain the original order. read more