Elaine is the best ! Great customer service ! I called several travel agents, Elaine explained…read moreeverything very clearly.she finished the application very quickly while I was in her office Gene

Reliable service. Helpful, detailed on all requirements…read more ......................... Thank you!

I am very disappointed about this travel agency !!!!! I am not a picky customer but when the time…read morecomes they should really provide better service. My husband recently went to out of country & he wanted to extend his return date. I emailed them very kindly asking for some information or some other options. But they replied with a mere "Only can change with the airline directly." This travel agency could be a little less indolent and more helpful. When you're working with a business, you can only see if it's a good business when problems arouse and how well they handle those situations.

I was skeptical about this travel agency due to the previous review but I decided to give them a…read moretry. I'm really happy I did because the agent there was extremely helpful and fast with the visa process. Lai Lai Travel Agency is somewhat hidden on the 2nd floor of the business complex. It's a small office run by one Chinese agent who is fluent in English but is probably better/more comfortable speaking Chinese. It wasn't a problem for me to communicate with her in either English or Chinese. Because my DL has a NorCal address listed (and should then go through the SF Chinese Consulate), the agent told me that processing it through the LA Consulate would give me an extra fee unless I showed proof of residence in this area. She was so helpful and explored all the different ways I could do this - water bill, bank statement, even a current student ID with an address on the back. She really wanted to help make sure I avoided any hidden charges. The agent also had my visa processed within 3 business days! Working with her was so simple and straightforward. I'll be coming back here for my next trip to China!

The service is super friendly and helpful! A couple of friends and I wanted to go on a quick trip…read moreto Seattle, but us being full time students, we didn't want to have spend time planning it ourselves. We were helped by Bessie; a sweet, professional, and considerate travel agent. She not only took it upon herself to ensure our trip went smoothly, but she also offered to give us recommendations throughout the trip.

I worked with Bikram. He was very helpful. Car rental prices were good. He works with most of Car…read morerental companies and offer competitive pricing. He also offered Car Rental Insurance, which is much less than Car Rental companies. I will definitely use Anywhere Travel & Tours again as a rental car agency.

Worked with Bikram. Very knowledgeable. Rented car from him 2 weeks ago. Great support. Renting car…read moreagain for tomorrow. Highly recommend this Rental Car service.

A couple months ago I was struggling planning my wedding and my honeymoon. My friend suggested I…read morereach out to My Magical Journeys to help me plan my honeymoon and OMG I wish I reached out to them sooner!!! Shawn went above and beyond and helped me find the cutest hotel within our budget, gave us a list of recommended places to eat, and even gave me a detailed map of Disneyland showing the shortcuts to the rides we wanted to go on. Vickee also helped with my hotel booking and they got us an upgraded room for cheaper than what we're originally quoted! Planning your honeymoon while planning you wedding is stressful but Shawn and Vickee made this whole experience super easy! I highly recommend them to everyone looking to travel. Thank you!!!

We were trying to book a spring weekend trip but all the hotel prices and trying to find the best…read moredeals on various websites with everything we wanted was a little tedious and kind of overwhelming. Magical Journeys helped us book it in no time and at a great rate.

Be aware of this agency. They are **not** China Eastern or any other airline--they are a…read morethird-party travel agency. In my experience, they advertise on Google in a way that can make it appear they are the airline's official customer service. Verify that you're contacting the airline through its official website or app before sharing personal or payment information.

Kevin has been very tentative and responsive, he will work with you to find the best deal for you…read more I think he is honest and trustworthy. Strongly suggest this travel agency to all friends.

The place to go for your passport. 5 years ago, I had to rush my China visa. They came through…read morewith mo issue. 5 years later, my daughter passport expired and I had to rush her visa. They were very honest and say there no need because her old visa will arrive this week with her 10 year china visa on it. They guess right. Her old visa arrived today , saving me a lot of money that they could have taken but didn't. I never tried their travel services. With this type of honesty, I will come back for other travel services.

I have been using the Rowland Heights office of 5 Oceans Tours for many years now, booking air…read moretickets, hotels, tours and cruises. Ella is very professional, friendly, kind, patient, knowledgeable, courteous, helpful and always responds promptly. I highly recommend using her.

I booked my vacation with Adriana who was the best! She was able to add more family on the last…read moreminute with no problem. She was able to answer all my questions.

My wife and I wanted to plan the Trip of a Lifetime to Europe, and so I called Jerri at the Travel…read moreStore. She made a list of everything we wanted to do and experience, and she didn't disappoint on any item. We will definitely use them again, and recommend them to anyone traveling domestically or internationally. Thank You Jerri!!

My partner and I recently visited China on a China Tour that my travel agent booked for us. We…read morejoined the tour in Beijing and flew from Honolulu to meet the group. We were fortunate to have just a group of 5 people, which made it very nice. We visited Beijing, Xi'an, Guilin, then a 3 day Yangtze River Cruise and ending in Shanghai. This was my first experience on a guided tour. My partner and I decided that if we were going to China, a tour would be the way to do it, vs. trying to do it on our own. China Tours does an excellent job of coordinating everything. In every city, your English speaking guide meets you and they were all knowledgeable and friendly. The hotel in every city is 4-5 star and excellent. Each one had a fabulous breakfast buffet that was a perfect start to your day of touring. Cons- it's a tour group so everyone has to stay together. There is a lot of walking, so be prepared. The guides tend to downplay how much walking is required. They say 30 minutes, not too many steps. An hour later, they say, only 30 minutes more. To meet the boat for the Yangtze River Cruise, you walk over an hour an a half down hill and then down steep steps with your carryon luggage. If you're not in shape or a senior, like I am, you will be hurting. After the cruise, we took an almost 8 hour train ride to Shanghai. I was shocked, when our train tickets were for second class in the last train car. My partner and I were sandwiched in the last row with non English speaking passengers. Why wasn't I asked if I wanted to be in first class when we booked the tour? The other three people in our group were in first class. I'd have to say that was one of the worst experience of my life. They other confusing thing is tipping. The other 3 members of our group prepaid their tips. We did not, being told to pay the last guide in Shanghai and all the guides in the other cities would get their share. Almost every guide asked for their tip and said the travel company does not pass the tip onto them. We were all obligated to tip them. China is a fascinating country and I'm glad I finally visited it. Having a guide is absolutely necessary. In retrospect, it would have been well worth it to hire a private guide. I would have loved to have been able to say, tired now, go back to the hotel, see you tomorrow. Guided tours keep you on a tight schedule and the group needs to always stay together. Many travelers like taking tours. If you do, you will like China Tours!

Distress in the family!! I bought a tour to Thailand for my December break from school from China…read moreTour. My husband and I were going me meet up with our daughter, currently working in India. I called China Tour, spoke with Vivian, who told me to buy the tour on-line and we could make any adjustments by email. So, I bought the tour on 25 October. Yesterday, I get an email from the supervisor (Jim Li), telling me "Some guests just cancelled their trips to Thailand, so we don't have enough people scheduled to operate this trip." When I emailed him back asking if there was anything he could do to help us, his response was "So sorry about that! We are not able to make it happen. " I let him know how unimpressed I was with his service.