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    YMCA Ouest-de-l'Île

    4.5 (2 reviews)
    Open 6:00 am - 10:45 pm

    YMCA Ouest-de-l'Île Photos

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    Cielo Studios

    Cielo Studios

    (7 reviews)

    Dollard-des-Ormeaux

    I really enjoy Cielo! Its facilities and instructors are A+. I love the hot yoga classes and the…read morepole classes especially. I recommend Debra's 75 min hot yoga sessions; they are beyond relaxing, especially when she holds a meditation period at the end. I also wish they could hold more yoga classes because you typically have to reserve way in advance for the Weekend classes.

    Great potential, awful manager. I was a member at Cielo for…read more2 summers in a row and I loved it during most of my time there. The classes are varied, the instructors are helpful and most of all, the people who attend the gym are friendly and non-judgemental. It was not full of body builders and I never felt intimidated attending the classes. Hit Fit with Mindie (all classes with her actually) was my favourite and I found her to be a great trainer. Another positive is that they offer great deals so the classes end up being really affordable. They also offer discounts for students which is always appreciated. The gym itself is small and they allow too many members per class, making it difficult to move. The rooms often get overwhelmingly hot, which was also a problem. Last issue is that they often run out of dumbbells because some members will take 3 different sets, causing a lot of frustration among other members. Honestly, if it weren't for the major problem I had with the manager then I would probably give Cielo 4 stars. Also disclaimer, the owner Mike, is very nice and ended up solving the problem after a long fight with the manager. Ok here it goes: I was out of town when I saw the mother's day promotion on Cielo's facebook page. The promotion was a 1 month unlimited membership for 30 or 35$ and was promoted as a perfect gift for mom. I called the studio to try to buy a month membership for my mother and I but was told to buy it online as I would need to pay right away and since I was out of town, that was not possible. The staff member knew at this point that one of the memberships was for me and that the other was for my mother. She did not say that it would not be transferable and was the person who actually told me to purchase it online. When buying the memberships online, there was no name attributed to the membership. When I returned home, I used one of the month memberships but due to my mother's knee problems, she didn't think she would be able to work out there anymore. I spoke to a staff member over the phone and asked if I could give the membership that I had bought to a friend of mine. The staff member said that it would be no problem and would be applied to her account the following day The next day, I get a call from the manager, Samanda who said that this was impossible to transfer a membership and that all of Cielo's staff know that it is impossible. I explained to her that on at least two occasions, staff told me it was alright. Even from the beginning, the only reason I bought both memberships online was due to the advice of a staff member. I even made the point of mentioning that the whole point of the mother's day promotion was to buy a month membership for someone else. I asked for her to suggest a solution to a mistake that staff had made and she rudely laughed at me and unapologetically said "sorry, nothing can be done". I was extremely disappointed by the way the situation was handled and was very frustrated considering that I had referred many members to Cielo in the past. Eventually, after emailing and calling the owner, Mike. He acknowledged the error and transferred the membership. I never received an apology for the horrible customer service from Samanda. This review is more of a rant but with all this being said, I probably would give Cielo another chance considering how much I used to like it.

    Buzzfit

    Buzzfit

    (6 reviews)

    A M B I A N C E Oh…read moreman! This place is busy! Depending on what time you go to the gym, all the cardio machines can be packed! They are always blasting music to keep people pumped up! So don't forget to bring your headphones if you want to listen to something else! C L E A N L I N E S S After using each machine, clients are asked to wipe down what they used. However, that's not always the case. The bathrooms aren't always the freshest either. Be careful when you go and get changed! C O S T $ Very cheap prices for a monthly gym membership! Go check out their website for more information! W A I T T I M E S Depending on which machines you want to use and the time you arrive at it could be pretty busy! P A R K I N G There is a parking lot that is shared with the other stores on the strip! L O C A T I O N Great location for people in the area! It's right off the highway so easy access to most people in the West Island of Montreal! Also right next to the movie theatre! But please, shower before watching a movie with others H E L P F U L S T A F F Everyone at the front desk is really nice and helpful!

    Terrible experience. This gym continued to charge credit card for months after expiry of 12 month…read moremembership. When questioned, they said "an expired membership does not mean it's cancelled." Membership contract had an end date, but they continued billing. Tried to explain and showed them the Office de la protection du consommateur laws (Articles 124 and 200) which clearly indicate that it is illegal to renew a contract without members express consent at the expiry or to continue billing. They said it didn't matter and that this is how they operate. Illegal practice, terrible customer service. The barely 20 year old staff members were rude and condescending and are clearly unable to read and understand their own contracts. Beware.

    YMCA Ouest-de-l'Île - gyms - Updated August 2026

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