This is not a review I write lightly, as I rarely write unflattering reviews. However, when they…read moreare deserved, I am not shy about sharing my experience to inform others. This is a "popularly referred practice." Perhaps they are popular because of the volume of clients that they service. Still, the office is old, smelly, and overcrowded with clients in the parking lot and the lobby, and there are long waits. Their phone and in-person customer service causes people to slip through the cracks. If I could give zero stars, I would. After waiting months for an appointment, I was forced to leave crying profusely due to the harsh treatment and unprofessional bedside manner of Dr. Ramachandran, PCP at Greensboro Medical Associates. Avoid him and this office! I am disabled and was 3 minutes late, stuck in their overcrowded parking lot in an argument with another patient who had blocked my car in, and I couldn't get my walking equipment out of my back seat (despite arriving 10 minutes early). I made it into the office flustered and explained to the front desk, but that made no difference to the doctor. Dr. Ramachandran had made up his mind about me because I had already canceled a previous appointment due to a COVID-19-positive status and resulting complications (excuse me for following CDC guidelines!). The "kicker" (and gut punch) was his demeanor. He came into the room without introducing himself, with no attempt at seeming remotely interested in being there, and said, "Why are you here," in a flat tone. Confused, I repeated the question because I knew I had constantly communicated with his staff about my needs; he became exasperated and then specifically asked what was wrong with me. That's when I knew something was not right. I wondered if he was okay, and he said he could refer me to his P.A., but he didn't think he and I "would be a good fit." Mind you, he said this with minimal time in the room, little contact with me, and with the most disgusted look of disdain on his face, I began to cry. Being from the BIPOC community and now disabled, I have been on the receiving end of that demeanor and look, although very far and few times in between. I couldn't leave the room fast enough (and have a walking impediment). I went, crying, to the reception and asked that it be noted that I do not want Dr. Ramachandran to have anything else to do with my file or anyone else at Greensboro Medical Associates. The office did not correctly handle the cancellation of my initial appointment due to COVID-19, and I am unsure if that caused the doctor's justification of his treatment of me. Regardless, I am not satisfied with the communication breakdown, his egregious behavior toward me, and the lack of empathy from the medical office. I would NEVER recommend this office to anyone.

I'v been a patient of GSO Medical Associates for 20 years, and have consistently received excellent…read morecare from each provider I've seen. There are a few complaints in reviews here about the age of the office & condition of lobby bathroom. Yes, the furniture in waiting area is older; it is also well built and is still sturdy. I'm more interested in the higher quality care, than the age of lobby chairs. There is only one bathroom in the lobby area, and it is used by the adjoining lab, so it is, at times, not perfect. A "please clean up after yourself" sign might be helpful, or simply let the lab know the bathroom needs attention. Exam rooms are modern, well equipped, and always clean. Providers are all skilled, caring and compassionate. Insurance companies are not dictating your care here. Providers will of course find med's. For you covered by your insurance company, but they will also work hard to appeal denials when you truly need brand name or med's. Not on your formulary. Office staff are great; I've never had any billing errors. I do suggest arriving a few minutes early, as sometimes there is a line to get checked in; it is a busy a practice! I highly recommend.

Relaxing atmosphere. Very professional and caring staff and a excellent physician (Dr. Shelton.) If…read moreyou're serious about making life changes and getting healthier, this is the practice for you. This is a totally different way of receiving healthcare...it's an improved way of receiving great care. With Dr. Shelton you truly get 1-on-1 care and you have a relationship with your doctor.

From the owner: Dr. Shelton transitioned her practice from Triad Internal Medicine to TIMA Wellness. She has been…read more practicing Internal Medicine for over 15+ years. TIMA stands for Trust In My Anointing.

A friend of mine recommended this clinic and specifically Dr Polite a couple of years ago. Lucky…read morefor me, he was accepting new patients and now I'm an established patient. Relatively healthy over here so I just get to see him for my physics exams. Staff and doctor are friendly and very helpful. I think the parking deck was closed today (free valet parking available) but other than that parking is not an issue. Communication and customer service is good. They get my results back in a timely manner. Also, I take advantage of the patient portal to look at my medical history. And needless to say, another good experience today. Dr Polite takes his time to discuss my health and make recommendations (ie more physical activity), and he has a great sense of humor. Building a friendly rapport w medical providers is imperative when trusting someone w your health. Next visit until fall 2024!

Dr. Varadarajan literally walked out when I got emotional…read more....... My rheumatologist referred me to this practice to pursue weight loss drugs that have helped her other rheumatoid arthritis patients with severe inflammation and pain issues. My initial appointment here was in October with Dr Varadarajan (aka Dr. V). I spent most of the time filling out papers. I explained my situation and she told me I'd have to have a physical and it would be January when I could get that appointment. Between Oct and Jan, I got worse, developed a rash, gained a whopping 12 more pounds and became depressed. At the appointment in January I was presented with the same paperwork to fill out. When I told them I had just done it all in October, the staff member snapped that "October was last year". Again I filled it out and when Dr. V came in, it was like she never heard of me, which I understand in a way, but don't you read about who you are about to see? I explained all over again what my issues were and she asked me if I have a rheumatologist. I was shocked as I knew my rheumatologist had sent her messages on my behalf and test results. I showed her my rash, which she said was probably an allergy. The entire time, Dr. V went on and on about referring me to other Eagle services at other locations and tearfully I finally said "when can we talk about what I want to talk about? I want to talk about my pain and serious need for weight management". She told me "this is your physical appointment, if you want to talk about other things, you need to make another appointment." With me in tears, she just walked right out of the room and didn't come back. I booked the quickest next appointment I could get two weeks later. After a couple of days, staff member called and told me I had bad LDL and low vitamin D from the blood test at my physical and they were calling in a D prescription. When the next appointment rolled around I was presented again with paperwork to fill out and Dr. V again had no idea who I was or what I wanted. She never discussed what to do about low vitamin D, check on my rash or discuss my high cholesterol. She told me to exercise. I was very upset and told her people with rheumatoid arthritis can't just jump on a treadmill and weight loss drugs, prescribed FIRST, successfully get their mobility back in many cases so that they can begin exercise. Dr. V. told me I needed to go to a weight loss management clinic which again is an Eagle Physicians business. Dr. V did finally write the prescription I so desperately wanted, but my insurance declined it, stating my test results didn't indicate I have diabetes. Who ever said I had that? Did Dr. V's office not communicate the real reason? The next week, I got a call from Dr. V's office that I owed extra money for my January appointment for talking about arthritis, weight loss and depression!!!!!!! I disputed it, saying if that were true, why did Dr. V make me schedule another appointment to discuss it? They re-evaluated the bill and later informed me I owed it because I got help for low vitamin D!!!! I find this all to be an outrageous failure of reaching out to a doctor for serious help on the advisement of another doctor and being used to generate multiple appointments and referrals for maximum money from me. Oh, and that rash turned out to be psoriasis. Whatever positive reviews about this doctor must be from her family members. Dr. Varadarajan has the least empathy of any doctor I have ever met in my almost 60 years of life. She doesn't prep for appointments and has an agenda of sending her patients to other Eagle Physicians offices. I have canceled all appointments with Eagle Physicians due to this. I no longer trust that this isn't their business model.

wonderful care given. never hurried, all questions answered. Sending questions to their site are…read moreanswered that day. Dr South is excellent. Takes his patient's concerns seriously. And he has a friendly approachablen personality.. ive been very pleased with this practiced

Stopped in to get blood work a few days ago, before my Socorro visit this week. Ive recent…read moreswitched to a doctor at this practice at the recommendation of a friend. Staff was friendly, and quick to call me back, drew my blood and I was on my way in just a matter of minutes. So far my interactions have been positive, no excessive waiting, they seem to run on time, both nursing staff and front desk are friendly and helpful.

Dr Baxley was referred to me by another physician who is awesome. I started with Dr Baxley…read moreDecemberof 2014. I loved her. She spent lots of time listening to my health concern, primarily high blood pressure and pain all over my body. My blood pressure continued to be a problem. In May, while out of town, I ended up in the hospital with severe dehydration. I went for my 6 months check up in July and all was still well with her but my blood pressure continued to climb as did my pain. Then Dr Baxley cancelled a follow up appt that I had scheduled. My medicine, all non narcotic, was unable to be filled. I asked to reschedule. At my appt, things had really changEd at her office. She had no time to talk, told me that I had fibromyalgia and I needed to be on Ambien and steroids. I have had very bad reactions to each and sincerely told her that I couldn't take those medications. While having my blood drown, she walked back and yelled at me that if I was not going to do what she said, she was going to drop me. I called my husband from the parking lot and he agreed that we would risk it. She prescribed the medicine. That night I ended up in the hospital. Since then, I have changed to a different doctor after landing myself a second time (via ambulance)in the hospital severely dehydrated. The doctor at High Point Regional hospital admitted me into intensive care. He took me off the blood pressure medicine suspecting that I might be suffering from the ill effects of the severe diuretic in my blood pressure medicine. I just celebrated the best Christmas and New Years ever. My Blood pressure is within normal range and I DO NOT HURT AT ALL! I suffered from dehydration and continuous flu like symptoms for 3 1/2 year and now I feel 100%. I am back in the gym, not just water aerobics but weight lifting and Zumba. I feel like a new person. If Dr. Baxley had really listened, she should have known. Find a doctor that is there for you. Never settle for yelling. By the way, the office did call and apologize for her actions and then she dropped me as a patient.

As soon as the receptionist learned that I was on Medicare, even with supplemental coverage, she…read morestated that Dr. Baxley would not accept me as a new patient.

Finally a group of doctors that I feel truly care. The office is clean and the staff is friendly…read moreand helpful. From the moment I checked in, I felt like I was going to be taken care of. Dr Hunter takes time with you, answers questions and offers suggestions to improve your health. The lab is onsite which is super convenient. They got my vein on the first try!! That never happens. Thank you for caring!

Dr. Betty Jordan really listens to me about my health concerns and gave me a thorough wellness…read moreexam. Medication refills are placed promptly. The staff is friendly, one of the wonderful staff members even walked out side when I had difficulty located the clinic to guide me! I cannot say enough about LeBauer Healthcare. Seniors are welcome too!

Dr. Moreira is kind and he is super helpful. We have called him at random times for emergencies and…read morehe has always called back and make sure that we were ok.

I've seen two physicians the Eagle @ Village location. I'm so happy that I finally took the plunge…read moreand switched from another office!! This office is professional and friendly!

This has to be the most professional and friendly practice I have ever been to. I just left my…read moresecond visit and every single person I interacted with is extremely polite, upbeat and helpful. From administration, check in/out and my doctor all made me feel at home and seemed genuinely interested in my wellbeing. I highly recommend this family practice. Both visits I have left in such a good mood because everyone is so nice and my doctor addressed my medical needs. I will continue to come to Eagle Family and they have now become my primary doctors office.