Service was requested December 5th 2025 about gutters leak problem. We're on 14th of April 2026 Still didn't hear nothing back!!!

Absolutely terrible, never respond to messages, never want to accept responsibility for any repairs, it's always the home owners problem. When I speak to Ryn I know I'm being lied to. Don't get yourself involved with them, they'll just take your money and run read more

If you want to live under a microscope and be harassed, then York H-G is your company. My experience: They're extremely AGGRESSIVE and quick to make ACCUSATIONS (some with no validation). HARASSING - like being pecked by chickens. DISCRIMINATING. They threaten fines, yet (in my community) they're an accessory to, and choose to ignore, two VERY OBVIOUS VIOLATIONS - one for which bi-laws state the HOA is responsible to pay. Be VERY, VERY CONCERNED if your HOA hires York H-G for property management. There will no longer be a peaceful existence. Reluctanty, because I couldn't post my review without a star, I had to select one star. My true rating is BIG FAT ZERO!! read more

STAY AWAY!! THEY ARE A SCAM!! They will make you pay for each application fee and say they already took the apartment and don't have nothing available when you pay application don't waste ur time and save ur money! They should get 0 stars read more

I do not recommend this LLC. In looking for an apartment to rent, I found one, toured it, and their realtor (or whatever the job title was) assured me over the phone that I had secured the place, could tour it once more with my potential roommate, and had time to put down my deposit. They then allowed someone else to put down a deposit, and gave the apartment to them, only notifying me after the fact. After months of trying to get into contact with a supervisor, a manager/supervisor called me. I explained the situation and requested my application fee ($70) be refunded due to the mishandling of the situation. I expressed frustration over what happened but said I understand miscommunication happens sometimes, I would just like to be refunded for my trouble. She preceded to blame me for not immediately putting the deposit down, act as though I was the one who caused the problem, and argue with me that it was my hesitancy that made me lose the apartment, even though I had been told that I had time to make the final decision. She also said she didn't trust my story because it was months after the fact, despite me having tried to contact them various times throughout those months. She was condescending and rude, and finally agreed to refund half of the fee, because she felt gracious and wanted to give me "the benefit of the doubt." As if I was the problem this whole time. Long story short, I wouldn't rent from them. I only had three major interactions with them and they were all unprofessional and concerning. They did refund half the fee, so I guess that can be said in their favor. On the bright side- because I didn't get this apartment, I found a much nicer one with lower rent, so it worked out for me. Hopefully this explanation helps someone else find the right place for them. read more

When I moved into one of their properties nearly 4 years ago, they were so nice. When the refrigerator was leaking, they sent someone to repair it the next day. Same thing when the washing machine stopped working. The maintenance person was there the same day & quickly repaired it. But fast forward to about a year ago. I had a backed up toilet & they sent someone out who couldn't fix it. Then they went to a vendor who explained there was a problem with the pipes outside not lining up. Nothing was ever done to fix the source of the problem. It took nearly 2 weeks to get someone out to unplug it. And that was the 2nd time in 6 months it clogged up. They were completely UNSATISFACTORY! If I could rank them ZERO stars, I would. Service went downhill. In the meantime, they would send threatening emails & letters stating that IF I didn't go make an extra set of keys & take to them, that they would change all the locks, charge me for it and I'd be locked out until I paid them. For 3 years there was no issue with keys. But then, they realize they don't have keys to the place and threaten ME if I don't make and take them to their office by a certain date (while I was away on vacation, no less)? UNACCEPTABLE behavior for a property management company -- threatening tenants who had paid on time or EARLY for over 3 years. Between them being unreasonably DEMANDING, & then their lack of any service, I couldn't wait to find a better place and move out. What's worse, there were at least a DOZEN different times when I was told they would be there at a certain time, on a certain day when they JUST PLAIN DIDN'T SHOW UP! And no one called to apologize for me taking off work to be there for hours, only to be stood up. WHAT KIND OF COMPANY DOES THIS TO IT'S TENANTS? They caused me to lose vacation time that I had to take to be there. Then, when the basement flooded due to heavy rains, it took them weeks to get someone out to clean it up, & more than a month to replace the soggy, moldy carpeting with new flooring. Our belongings had to be moved out of the living space that entire time. Were we compensated for the loss of use of that space for over a month? NO! And I'm not entirely sure there isn't black mold on the back of the drywall, because they didn't remove or replace any of the drywall that was clearly covered in something. The last straw was last summer. While mowing, my landscaper accidentally broke a window (a rock got flung into it) on the back side of the house into a window in the back door. It was reported immediately. They sent someone to look. And then look again. And again a third time. Then they scheduled a date/time to fix it. But he was a no show. According to him, he broke the replacement window on the way to bring it over. Then the maintenance person kept reporting to the management that the window was fixed, when it wasn't. Then, they tried to bring me into some DRAMA between them & I wanted no part of it. And the entire time, it still wasn't fixed. Meanwhile, the outside runner for the stairs from the top deck down to the pool had been rotting out. They knew about it. The landlord knew about it. I was told they were considering fixing it "next year", along with the rotted deck, and broken fences. It was a safety issue. But nothing was done, until I mentioned it to the maintenance guy that I had about gone thru the stairs. He nailed a new stringer to the old one that was rotten, & nailed the treads to it. But it was a very poor job. I was still waiting for over 6 months for the window issue to be resolved. They sent maintenance people, vendors and repairmen, and yet NOTHING was ever done. Even the manager of York HG Properties came out & looked. So I gave my notice that I was moving out. At first, they tried to charge me February rent. I had to fight them over that, because they were trying to take an additional month that wasn't legally theirs. When I finally moved out, I spent over $1000 having professional cleaners go thru & make everything TEN TIMES better than when we moved in. When we moved in, they hadn't painted. The walls were dirty, & they left nails/nail holes, and other stuff on the walls that we didn't want or need. But we accepted it. When we moved in, we put ALL of the pictures up using Commander Velcro adhesive strips. We didn't put a single nail into the wall ANYWHERE in the place. So, imagine my surprise when they TOOK MY ENTIRE SECURITY DEPOSIT, stating it was because the walls were dirty & there were nail holes! And they charged me for a stain under the refrigerator where it was leaking/stained BEFORE we moved in. And on top of the $2150 they STOLE from me, they are now telling me I have to pay $560 for the window they couldn't repair the entire time I lived there! As far as I am concerned, the folks at York HG properties are a bunch of unprofessional, unqualified, incompetent, lying, cheating thieves. You'd be better off steering clear of these crooks! read more

DO NOT RENT OR BUY FROM THESE PEOPLE. they are practically scam artists. tried to get me and my friend to put down $1000 on an apartment. we declined. they then told us we had the apartment if we called them first after touring. we called and they said we had the apartment. they then claimed we needed to put down the $1000 immediately. we asked for a day or so, so my friend could make a final decision and they said that was fine. they then gave the apartment to someone else without telling us, causing us to lose both apartments we were looking into. I tried to contact a manager about it, but no one there will pick up my calls or respond to me (I want to request my $100 original fee be returned). they're unprofessional beyond belief. read more

These jokers started managing our property in August 2019. Lemme tell ya it's been one cluster fuck after the next. They don't take responsibility for their mistakes whatsoever. The latest is the hidden fee we were charged mid month in December without any notice of a $.71 fee in which they charged us a $79 late fee for that unbilled $.71 fee. Renters beware. Landlords beware-- they will run tenants out-- not making you money! read more

This company has been managing my property for the last six months. I can honestly say the level of service being provided is far less than what's advertised on their website. Their inability to provide accurate documentation and to follow through on contractual procedure is baffling. I don't receive confirmation when funds from tenants are received. The date in which I am to receive rent dues change from month to month. I haven't been notified when rent has been late (which has happened twice within the last six months). The only positive aspect of this experience has been their ability to find tenants quickly. As this point in time, I would not recommend York HG Properties to anyone else. I'm interested in seeing how the remaining six months turn out, although I'm not hopeful. This is a follow-up from my previous review. I was contacted by Scott Hicks of York H-G Properties on 3/20/2019 stating that I have "trashed his company on Google" and therefore offering to end my contract with "his company". However, the tenants currently residing at my property would have to stay. Of course I declined his offer making it known that my issue is not receiving payments on time and the fact that York H-G properties has taken no initiative to notify me that I wouldn't receive due payments on time makes the issue worse. I informed Mr. Hicks that I would only end my contract if the tenants they placed at my property were willing to move out as well. Mr. Hicks stated that the tenants wanted to remain at my property until their lease ended with his company. Mr. Hicks (for some reason) then went on to accuse me of sending threatening communication to the tenants suggesting I was going to evict them because of continued late payments. Rest assured, I have not done any such thing. I pay York H-G Properties to handle payment/issues with the tenants placed at my property, isn't that what's advertised on their website? When asked, Mr. Hicks was not able to provide any kind of evidence of these allegations. I then suggested that if said tenants allegedly feel threatened by me, they are more than welcome to terminate their lease agreement in August. This gives said tenants plenty of time to look for a new place. Once the tenants vacated my property I would gladly cancel my contract with York H-G Properties. When I presented this option to Mr. Hicks, he responded, the tenants have four kids and they don't wish to move out. I'm not sure why anyone who allegedly feels threatened by me would want to stay in my property. Also the fact that Mr. Hicks accused, rather than asked if I reached out to the tenants was highly unprofessional. Especially when according to York H-G property representatives, the tenants are having continued issues making rent payments. As of today, March 22, 2019 I still have not received payment for March. Keep in mind York H-G Properties never reached out to notify me that I wouldn't receive my payment on time. Also, during the call, Mr. Hicks stated that he "knows these people and they're good for it" (paying past due rent and late fees). I'm guessing that's the reason York H-G Properties has decided not to follow typical protacal for tenants who pay rent late. Again because of York H-G Properties continued display of unprofessionalism and lack of accountability I would not recommend their services to anyone looking for a Property Management Company . I decided to update my original review solely based off Mr. Hicks unprofessional phone call. read more

Rented a property in Carlisle from this company. Within the first month we encountered our first huge problem. There were bed bugs there when we moved in. Luckily they handled it after having to live out of trash bags and bins for months. Second issue we had was issue with the water pressure/heater. Contacted their maintenance and our Realtor responded instead of a maintenance team. Some guy comes to "fix" it and decided there is no issue. The problem was never fixed. The hot water heater flooded the apartment multiple times and York HG didn't care. They were going to evict us after one missed payment and we decided we wanted to leave. Made a deal with the realtor and we moved out. Years later without sending us a bill or any attempt to contact they put a collections company after us. read more

This company covers my HOA and has terrible accounting and has threatened to send my bills to collection agencies. The unfortunate thing is I provided prof to them that I paid said bills (I paid my dues at the turn of the year) and within 90 days or so, they relapse and think I owe them money. I would not trust them with your business or property given the choice. My neighbors are experiencing the same unprofessional service. They do not, I repeat do NOT have a professional book keeper there. read more