I was a patient in 2014 at their NW 50th location due to a car accident. My bill was paid by an…read moreinsurance company. The service at that time was great, and everything was fine. I recently had a knee injury, and decided to return to Ford Chiropractic . My experiences this time were horrible I have learned so many things, and I feel I need to share my experiences. Matt Ford is a good Chiropractor. His wife Chandra who is office manager, and his staff are very disorganized, and unprofessional. Beware everything is fine until you have a problem. I was a private pay patient this time around. I had a Physical, and called a week in advance to get my records. There was no return call, or response to email by staff. I had to get in touch 4 times. I finally received my records about 2 hrs before my appointment. I had to make a rush trip to their office, and that was frustrating. I tried speaking to Chandra about that matter as I felt it was a training issue. I also tried to discuss a previous issue. I had cancelled my appointment for the week as I had a loss I was dealing with. I received phone calls asking me why I was not at my appointments. When I expressed disappointment with Chandra. I was met with rudeness, and a lack of empathy, and accountability. She even told me she was going to pray for my heart, and felt sorry for the people who knew me? It was time I considered other options so I went back to her, and said that I wanted to settle my account. I told her what I owed based on the number of visits, and she came back to me with a different amount of visits, and supply charges I never received. I was also made aware that my card declined in April, but no one contacted me, and my card was fine. She also said I was at the office on a day that I wasn't. January 30th. Her defense I dated the form for that day which was an error on my part. I was there on January 29th. My appointments were mostly 8:30 am, and Chandra was never there. Once Chandra has your credit card know that you can't dispute your bill! I signed the paper authorizing them to run my card. She would not answer questions about the supplies I did not receive, nor the additional day I was charged. I showed her appointment confirmation messages, that showed I was not booked, and they were ignored. She made no clear indication of when she would mail my discount Chiropractic card to me when asked several times. This is the card you are signed up for on your first visit. Since I was getting no answers regarding my dispute I only authorized a certain amount to be charged to my credit card, over a two month period. Chandra was warned by email, but still had the audacity to charge what she felt was right, and still choosing to ignore my complaint. I now have to dispute what she charged with my credit card holder. Chandra's actions to me are criminal with a lack of integrity, and after seeing another review this is not her first rodeo. Chandra was very nice during my 2014 treatment, but this year she showed me how narcissistic, and fake she really is. There were other issues which I will note so people can make an educated decision about their treatment. I'm extremely disappointed I had to discontinue my treatment as I was starting to feel better, but now I'm relapsing to a certain extent. My appointments were mostly at 8:30, but every time I arrived the door was locked. I had to always knock. There was quite a few times their check in system was down. I had to be manually checked in, and appointments were delayed. While their dog was cute I didn't appreciate having my hair licked while I was getting traction. This is a medical business, and their dog was allowed to wander. Turnover of staff No staff would help you up from the table after traction. The traction/exercise room is open plan, and their is no privacy. No lead vest shield for x-rays.

I updated my review because I've called at least twice asking what my cost would be if I did just…read morethe adjustment without any therapies. Each time I'm told they will call be back "because the computer they check it on is on the other side of the room", instead of telling me they're busy and will have to get back to me. I've never once got a call. I've checked my EOB and I now know what the cost will be, but I'm not sure I want to go back if they can't return a phone call. What if I had an emergency? I'm a firm believer in chiropractic care, but if the vibe is wrong in the office, you won't get the full benefits of chiropractic care. The vibe in this office is EXTRAORDINARY! The moment you step into this office you're greeted by, Lisa (who is very sweet!) and then you get to see Monica (she is also VERY sweet) for therapies. I also love the music they play in their office, you will be continuously blessed by sharing the message, and what better way then to do it though a doctors office? The layout is great and it enables you to connect with the staff throughout your session. I would send anyone to Dr. Ford, because I know they would have a positive experience. This office is definitely a "dream team". I look forward to continuing my care with Dr. Ford and his staff here in Oklahoma City.

Always excellent service. We are always happy with how Dr Watson genuinely cares for us, listening…read moreand giving sound advice and great treatments. This is also reflected in all the staff from the moment you enter the clinic. We love Janessa and Clare, feels almost like family. We are both in our 70s and are doing better because of their great care.

I have never been to a chiropractor prior to my visit with Dr. Watson at Wellspring. As with any…read moretype of medical related visit, I was quite nervous before going in. He asked the right questions to determine the level of care needed and was able to get me in very quickly. In the first visit he helped reduce my lower back pain and provided me a thorough explanation around next steps. I look forward to future visits at Wellspring Chiropractic. Thanks!

Care is fantastic . Answers all of your concerns . Friendly atmosphere . Very caring staff .read more

If you are looking for a chiropractor, GO HERE!! I was facing surgery for my neck and shoulder…read morepain. I was afraid I wouldn't be able to work anymore. I have been working with Dr. French for the past few weeks and I have almost ZERO PAIN! Not only that but everyone at this office is so kind and accommodating. I can not say enough about this incredible office! Love them tons!!!

The Doctors are all wonderful and very good in assessing patients. They have an electronic pulse…read moremachine that is great for multiple problems including neuropathy. They use a pulse adjuster. They listen to their patients. The office staff is remarkable, friendly and professional.

Dr. Doyle is very effective in treating both back and sciatic discomfort. He is personable,…read morerelatively gentle, and very effective. He treats horses also.

I have been a patient of Cornwell Clinic for about 15 years and have always had the best treatment…read moreand service. As someone who is physically active, getting chiropractic treatment every few weeks is a regular part of my routine to help my body stay aligned, my joints moving properly, and my muscles from being super tight. The staff at Cornwell Clinic consistently make sure that I am being treated in the areas that need it with the proper modalities. Even though I don't live near their office anymore, I make a point of driving from OKC to their office in north Edmond, because of the great service I get! Great chiropractor. Highly recommend!

Dr. Cornwell is amazing. I have never felt better. Everyone in the office is extremely helpful and…read morefriendly. I highly recommend this chiropractic clinic.

Excellent customer service, your questions are answered thoroughly. Dr. Pargeter explained…read morestep-by-step your treatment and will always ask if you understand the treatment and if you have any questions.

Customer service was great, Dr was always extremely nice! However, every appointment lasted less…read morethan 15 minutes and was exactly the same as the previous appointment. No specified treatment plans or localized treatment to the area I came to correct.

Appreciate and value the excellent chiropractic services provided by Dr. Ortiz and her staff.read more

Great and so friendly service for entire family. Love those guys!…read moreMy family has been a customer/patient for almost three years.

The Doctors and Therapists are great. The strengthening exercises are very beneficial to my…read morerecovery. I appreciate the staff their caring about my recovery. Every session I go to gives me much satisfaction. I look forward to my next visit.