I'll start by saying, I believe in a mother's intuition, so if you feel that you'd like to give The…read moreGoddard School a chance, I say that you just need to be in tune with what is happening around you, don't simply trust The Goddard School just because they are well known or others have had a good experience. It only took me a day and a half to realize the standards of The Goddard school were not up to par. Terry Ann was condescending, rude and un-empathetic. Her staff simply did a poor job in taking care of our 3-month-old daughter. She came home with something black and sticky all over her neck, the same outfit she's gone to school in, despite it being drenched in slobber and her having 4 bibs and 3 changes of clothes in her cubby, a diaper rash, for the first time in her life due to poop and diaper cream still remaining from being changed at 10:30, when the last diaper cream was applied and 2 pm when the last BM was recorded, it was now 4 pm. Not to mention, when I asked the afternoon care provider how her day went, she only responded by saying our daughter hadn't slept much, she had nothing else to offer about her day. I get that I'm a first-time mom whose emotions were most definitely escalated but after all of that I would expect someone who owned a daycare to have more than just empathy. Unfortunately, the next day when I came in, Terry Ann had coached her staff to be over the top and nice to me, at which point made me feel even worse because it was clearly fake. When I met with Terry Ann, she boastfully asked how everything was when I dropped her off, to which I responded, "obviously better since they've been spoken with but that doesn't make me feel more secure about the level of care she will be receiving, you shouldn't have to coach people to try.", Terry Ann's response is what sealed the deal, "Would you like us to stop trying?" she said, are you kidding me? That is what the owner of a prestigious daycare decided would be an appropriate way to respond to a first-time mother of a 3-month-old baby, who has to go to work. Needless to say, as most mothers would be, I was distraught and came to pick up our daughter by 10:30 that morning. When I arrived, Terry Ann didn't even come out of her office to talk to me, she simply let the other woman in the office know that she would be giving me a full refund. To be clear, I didn't ask for a refund, I asked to cancel. If that isn't an admission of guilt, I don't know what is. To be fair, the only redeeming quality about The Goddard School that I found is Allison, the assistant director.

When it comes to child care/preschool options in or around Fort Collins, the Goddard School is…read moreeasily the best. For the sake of transparency, my disclaimer is that I am writing this because I read a negative review and wanted to share my opinion (which isn't based on a single day's experience, but over 8 years with 3 different children and more than 8 classrooms and teachers). When we first brought our older kiddos to Goddard we were nervous about them being under someone else's care, but we realized quickly we had found the perfect place for them. The teachers have always been so sweet and caring, able to teach our kids from awesome curriculum while still maintaining a very personal connection with them. Every single day we get a report about what the kids learned and experienced, even including an action photo of them. Every day! The people who run the school behind the scenes are great. Terry Ann, Allison, and Melanie have always been wonderful to work with. They go above and beyond to make sure any of our questions or concerns are addressed immediately, and I have never felt like we are just a number to them. They have always seemed to operate in the mindset that their families could have chosen any preschool option in the area, so they make sure to let us know we are appreciated and our kids are valued. We are grateful for the impact the Goddard School in Fort Collins has had on our family, I'd give them 10 stars if that was an option.

I am writing to provide feedback regarding my recent experience while inquiring about childcare…read moreservices at your facility. My intention in sharing this is to highlight potential areas for improved communication and information accuracy. Following an initial email inquiry where I detailed my specific requirement for a particular part-time childcare arrangement, I received confirmation that a suitable opening was available. Based on this information, I proceeded to schedule a prospective tour of your facility. However, upon my arrival for the scheduled tour, I was informed that the specific part-time arrangement I had outlined is not, in fact, offered at this location. This information directly contradicted the prior communication I had received. I was then advised to contact your other facility. Fortunately, I chose to call ahead to the second location, only to discover that they also do not provide the specific childcare arrangement I require. This series of events has regrettably resulted in a considerable expenditure of my time and has unfortunately left me back at the starting point in my search for childcare. It is essential that prospective clients receive accurate and consistent information regarding available programs and services from all staff members, particularly those in leadership positions. Ensuring clarity in service offerings can prevent misunderstandings and unnecessary inconvenience for families seeking your services.

We are so excited about having our son at the Sunshine House at CSU. It is such an enriching…read moreexperience for him and we love hearing about his day and all the fun he has. -Julia G