Purchased a sectional and chaise almost years ago - they both still look great - no sagging, etc…read more Especially liked the fact that they had layaway which was a tremendous help to my budget!

Great local furniture store with a ton of amazing customizable options. The owner has been in…read morebusiness for years and really knows his stuff. If you are looking for durable, long lasting and stylish home furnishings this is the place to go.

I actually drove out to Crystal Lake (from Buffalo Grove) just to check this place out, and I have…read moreto say I was kinda disappointed. Let me start with the Positives, and what I liked: - Adorable shop - Love the IDEA of this place, and the collaboration of artists. - Loved the actual items in the store - Girl working seemed somewhat friendly. Not pushy. But here are the negatives, and why I probably won't be back: - WAY too expensive for my blood. They seemed HIGHLY over-priced. HIGHLY. I'm sorry but i'm not paying $700 for your dresser that I could pickup at a resale store for $100 and re-finish myself for under a $100. It's outrageous. - Small. I guess based on what I'd seen/heard, i expected more. Bigger. The shop is tiny, thus there really wasn't a lot of furniture there, so it really wasn't worth my drive. Overall, what a really cool idea. I really wanted to fall in love with this place, and was really excited to go check it out. But i can't get over the disappointment of what it actually was. Here's my compromise: If you're in the area, definitely stop by and check it out! Maybe you can spend more dough than I, and will find a piece that you absolutely adore. I say, it doesn't hurt to stop if you're nearby! Just don't make a special trip for it. If they ever expand, and lower prices, I'll most def be back!

My wife has always wanted a custom dining room table, and finally got one from Reclaimed. The staff…read moreworked with her to get exactly what she wanted. It is unique, and guests are always commenting how beautiful it is. Happy wife. Happy life. Len

Mari Ann was an amazing help to me! She help get met to the exact piece of furniture that I was…read morelooking for I would highly recommend her!

I bought a few different furniture items from this location and found the whole experience very…read morepositive! The staff helped me find the sofa set that matched my needs and were very communicative after the purchase. I ended up returning to them to purchase a beautiful Amish bookcase which I now enjoy as well. Wait times are a bit long as it's coming from the manufacturer but considering the furniture has some customization for fabric, etc, I didn't mind.

We just bought a couch from Bob's and had nothing but the best experience there! The coffee and ice…read morecream were definitely a perk but what made it 10/10 was our salesman, Anthony. He listen to our needs and had the best personality! We left happy saying "that was the most fun purchase we've ever made!" The furniture there felt like such great quality compared to other competitors!

Terrible. I mean the worst customer service in the world. The reviews definitely live up to this…read moreplace's reputation. Excuse my language, but it's a complete sh*t hole. My experience started when I walked in and was immediately greeted by an employee asking me to leave because the manager had told him i wasn't allowed in the establishment. I've lived in Algonquin, Illinois my entire life, and I have never once entered this place before, yet I'm being asked to leave? How does that work? Have we met before? I asked the employee what I had done wrong, and his response was, "You're here for the café, aren't you?" I replied, "What café? I've never been here before." He then told me that if I was there looking for furniture, I could stay, but if I was there for the café, I couldn't. Sir, I've never been here before. What café are you talking about? Just horrible customer service. I ended up looking at furniture anyway and saw some really nice $4,000 lounge chairs with built-in coolers that would have made a perfect Father's Day gift. I might as well just go to Ashley Furniture instead. Anyway, Happy Father's Day.

I went to the store near my home. It is on Layton Ave. I think it's Greenfield WI.? I went and…read morelooked and went back with my wife. We bought the Canyon set and customized it to fit out needs. a Sofa, Lovesear, and recliner. The salesman was not pushy, and we looked mainly at 3 different sets and price points. We choose the middle one b/c we liked it best. We scheduled the delivery on a weekend day so we could be there. About 3 weeks after purchase. It was delivered in a Steinhafels Truck- 3 workers. They called just before arriving. They were polite and careful. They ser it all up and checked that all the features worked. It was a pleasant experience so far. We did get the 4 yr. warranty at a reduced price too. I hope we never have to use it. If we do, I'll post up another review LOL.

We bought a new wedge piece for the Snuggler couch. Noticed a large piece of metal sticking out…read morewhen it was delivered. Took 2+ weeks to have a replacement delivered. Within a month, the cheap furniture paper they use to cover the frame on the armrest has already broken. Customer service refuses to stand behind their product due to the fact we didn't purchase the protection plan. I could understand if we called in after 6, or even 3 months, but nope no warranty or standing behind your product at Steinhafels! Avoid this shady company at all costs because they do NOT take care of their customers!

Has amazing selection of items for your home or office for decor! Super friendly staff as well!…read morePrices were very reasonable too!

We stopped here this past weekend during the annual Vintage Shop Hop. Was not disappointed! There…read morewere lots of fun decorative items. Plenty of spring specific items out but also every day items. I got a fantastic wood sign for myself and a tiny one for my husband's brother and his wife. There are tons of different signs with so many different fun sayings. If you can't find something you enjoy here then I don't think it exists! Will definitely be heading back another time of year to see what seasonal items they have then.

Nice selection of furniture and helpful sales associates. Denise the in home designer was…read morethoughtful and listened to our preferences and budget. We didn't feel pressure as we went through this process.

We were looking for a couch that would stand up to our 70 lb dog, have recliners. and be in our…read morebudget, and Jay (Sales Consult) helped find a perfect match. Financing was as painless as financing can be. Would recommend this store for people looking for quality and affordable couches!