Great neighborhood place to get your dry cleaning done. Very friendly and knowledgable would…read moredefinitely recommend.

Goated. Brought in 3 arcteryx and 2 Patagonia for sleeve shortening and they crushed it. Don't go…read moreanywhere else.

This is a true gem! This place is an authentic tailors…read moreatelier. Everyone is professional, friendly, and KNOWLEDGEABLE. Svetlana, is a master. She knows exactly what needs to be done. I brought in a pair of satin trousers, hoping to have them corrected. They readjusted the waist and made all the proper corrections to be the right fit. I will recommend this place to anyone searching for a good tailor!

I am sooo glad I came here. The back of this bridesmaid dress used to zip all the way up and looked…read moreterrible on me because my boobs would spill out the front. The wonderful ladies at Tailor's touch stopped the zipper at my mid-back and created a lace-up 1/2 corset back and I love it so much! 10/10 would recommend.

Wonderful experience - The owner was quick to respond to my inquiry about getting a bridesmaid…read moredress altered. I popped in a couple of days later so she could assess the fit of my dress with my shoes. I really appreciated her expertise and she ultimately let me know that it was her opinion it was perfect as is! Although she did not end up needing to complete any work on the dress, I felt very well taken care of throughout the rest of the process.

great service . Goga knows what shes doing and always in time. I had a few suit pants that were…read moresmall she was able to let out in the waist and made them longer.

--This is my last coment !!!…read more He made fun about my grammar: This response shows the lack of culture this guy has. As he knows English is my second language, therefore, my grammar may not be perfect. This may reflect racism within this organization. ------------------------------------------------------------------------------------------------------- -Jessy responded to my review with lies. Just think twice before you hire his services. The business owner left the items outside of a building after collecting the EXTRA money. GREAT PRACTICES !!! Good Job Jessy I recommend that anyone utilizing his services refrain from advance payment, as he consistently employs policy justifications to increase charges. 1. If he was at my residence for an extended duration removing the curtains, why was there no comment at that time? He charged me the full amount at that time. Also, he charged me extra to take them down and put them back. He did not put them back. 2. Should he have found any urine or like material on the curtains, why did he not reach out to me? he worked for over 5 weeks with the items. 3. He is lying, he did not deliver on time. He was late 3 or 4 days. 4. My behavior was not hostile. I inquired regarding several matters: the additional fee for reinstallation (despite prior payment), the urine issue (never mentioned until the day before), and the debris charge (given my offer to handle it). 5. He blocked me from Facebook and Insta so I couldn't add a review. No wonder why he only has good reviews on his website. I told him "I will pay the extra, BUT this is not fair". I said: "I will add this type of practice to your review, so people won't go blindsided to your services". I paid the extra charges, and as soon as I paid, He send me an angry text saying " I will leave the items at the door of your building". He had no idea if i was there or not. He did not care just to leave plastic bags outside the building. One more time: he waited till I paid his extras, and then he left the items outside the building. He scammed me! ---------------------------------------------------------------------------------------------------- -Moises---- WARNING - WARNING - WARNING I recently hired "Trim and Proper" to do curtains for my apartment. The total I was quoted to pay was around $750 to $800 so, as you can see this was not a cheap job that i was having done. I dealt with Jesse specifically. To say the least, this was a traumatizing experience. After asking questions about additional charges that were dropped on me, he proceeded to attack me regarding the fee's; he accused me of being difficult to work with, lashing out at me over text messages and adding fake fee's to my bill, including pet feces clean up. I am unsure where she got this notion. The job was supposed to be measurements, creation and hanging the new curtains. Once I started to question these phantom charges, he sent me a message basically saying I did not read the terms. Yes, there were terms, but he was lying about the fee's she was adding to my invoice. I begged him to honor our original quote, but she was not giving in. I told himthat I would write him a bad review and his response was that since i was going to leave a bad review, he did not have to commit to our agreement. Guess what? My curtains were left in front of my apartment building, on the curb in TRASH BAGS. And just so everyone knows, I paid the invoice in full despite the traumatizing experience he placed upon me. I am now left with trash bags and wrinkled curtains that I was trying to have hung for my family thanksgiving meal. See pictures attached. I also have text messages. Way to go "Trim and Proper". I really hope that she comes to her senses and realizes this is horrible ethics before it's too late for his business.

Always the finest quality and superb service. I highly recommend. I love supporting this small…read morebusiness and expect perfection and always receive that level of service. Thanks to Jesse, the owner.

I did not do business with her, but I wanted to warn other brides that she charges a $40 fee for…read morewedding dress alteration consultations that she won't warn you about until the end, when she says "Oh? I didnt tell you?" She also tried to charge me for 6 layers of fabric when I only had 4, and the lining. I feel swindled.

Overpriced and did not complete the services that I paid for. I paid for a dress to be altered -…read moreboth in the chest and length, and only one of the layers of my dress was hemmed so I was tripping over it all night. Currently inquiring about a refund for the hemming since it was not completed.

I recently took a $2K couture evening gown to Orhan for fit alterations (it was too big) and a…read moreredesign of one element of the dress. The fit alterations need revision as the top half of the gown does not fit and feels twisted on my body. The problems are: a. The center of the bodice is no longer in the center, clearly evident due to the sheer illusion panel in the front (see photo). b. The waist was taken in too much so it is tight and causing puckering at the back waist and the zipper is misshapen (see photo). c. The skirt of the gown has puckering (that I have experienced in the past caused by the lining not being adjusted correctly when the dress was shortened). Orhan said he left room in the waist that could be let out to fit, and he thought this would also correct the problem of the off-center bodice. He denied that the puckering in the skirt had anything to do with the lining and took great offense to my blaming the puckering on his workmanship. He said there is no puckering. The puckering all the way down the diagonal front seam is obvious (see photo). He agreed that he would address problems a. and b. at no further charge as I already spent $650 for the original alterations. In the same sentence he also offered to refund my money. Then he threw out a zinger...he said "I think you have had a problem with us from the beginning". I wasn't sure if he was accusing me of ethnic racism or something else. I told him of my long history with Erol and Feliz before the business was sold to him and his partner, and he said that Erol and Feliz were good business people but horrible tailors, and that he was the excellent tailor. He repeated "you have had a problem with us from the beginning". My husband spoke up this time because I have been unfailingly polite to him and everyone in his shop. I did want him to fix the dress so it was wearable but after him going down this path I decided to take the refund and leave. When someone claims to be "the best", "an expert", "tradition of quality", holds considerable experience in dress alteration services", and charges the prices they do, they should expect to be accountable when there is a substandard outcome, especially when working on such an expensive garment. I took photos and measurements of the altered dress because the naked eye doesn't always see everything, and this seemed to offend him too, but it helped me understand why the dress felt twisted. He should have been embarrassed by the work product, not angry at me. I do not know if the gown can be fixed. The two shoulders are no longer the same width. The left front bodice is not the same length as the right front bodice when measuring shoulder seam to waist seam. Same problem in the back of the bodice which clearly does not have a level horizontal waist seam anymore (see photo).

My experience with erols was very positive. I needed a bridesmaid dress altered a week before the…read morewedding. I went in, tried it on, they pinned what needed fixed. They were able to do it within a week without a rush fee. For a quick turnaround the price was reasonable! The staff were very nice and helpful. Picked it up and they wanted me to try it on to make sure I was happy! Would recommend!

I have a backpack that the zipper was not properly zipping and I called to see if they thought they…read morecould fix it. They said yes, bring it in. They were able to fix it quickly and I am blown away. I was expecting to have to replace the entire zipper, but they were able to do a quick fix on it and tighten the mechanism. Highly recommend-! I appreciated their expertise and speed at which they worked, and I was able to get my bag fixed on the spot! I was expecting it to take at least a week or two, but the lady was able to fix it within minutes!

Every time I've brought a clothing item here to be altered, they make it fit like a glove. From…read moreprom and homecoming dresses, to jeans for myself, and everything in between, their work is delivered when promised, and is done perfectly. Zero issues. They are not cheap, but their work speaks volumes so it's worth it to me. Making your clothing work for you, flattering and comfortable, is worth the price you'll pay here. Don't skimp! You'll love your wardrobe even more. I've never tried their other services like drape work or shoe repair, but if I needed it, I wouldn't hesitate to call on them for those as well. If you are needing a gown altered in time for a high school dance, they get busy, so, bring it in plenty of time. Do not wait until the last minute, because they need around a week turnaround time. They will charge a rush fee, so be aware of that. It is also cash or check only. No credit cards. Bring in your clothing for a custom fit. You will be happy, guaranteed.

The parking situation is dicey other than that I have never had an issue. Parking stinks and they…read morecharged me $65 for a comforter cleaning other than that no complaints

I brought in a photography backdrop that had long fold creases from the factory. $28 later and it…read morelooks exactly the same as when I brought it in. I washed it before bringing it in, so they recommended only a press. I specifically said, "I need help getting these fold lines out". Friendly staff, waste of money

I had an exceptional experience and am SO HAPPY I chose to visit Mehrnoush to help with alterations…read moreon my wedding dress! I felt a warm welcome each time I had to stop by and her attention to detail is incredible. I would highly recommend her and her team and if I ever need anything else altered this is where I will always go.

Found parking right in front! Score. Never happens so it started off my visit right. Tried on my…read moredress which had been altered and it fit well. Good value for money and she did a nice job. Mernhoush is always friendly and helpful and I love her work.