I give them 2 stars because their customer service representatives are kind and patient: they're…read morewilling to stay on the phone with you for as long as it takes to get background on what kind of therapist you need or to resolve billing issues. But my experience with the therapist they matched me with-a certain woman, I won't name her, was a joke. During the initial appointment she asked appropriate intake questions but each session after that she'd turn off her camera for prolonged periods of time and even have me watching long winded videos on YouTube that she shared on her screen about cognitive behavioral therapy and blah blah. Did she care about her job? I doubt it. Did she care about the service/support she was supposed to be providing to me-of course not. And the customer service rep told me this woman was highly recommended and sought out by people. Be wary of any organization or business that has reviews that sound like they were written by colleagues instead of clients/customers. Ugh. Don't waste your time with them. Contact your health insurance company for therapist connections.

Thriveworks doesn't do much aside from the network and scheduling. They charge $49 a month. I…read morecanceled at the beginning of March and never received confirmation of the cancellation as they had promised over the phone. After I canceled my membership with them, they continued to charge my credit card (2 months in a row). When I called them, the rep was snippy about it and gave a very convoluted and confusing reason as to why the charges continued. They did provide a refund (or at least verbally they did). However, I am being told that I still owe $286 in May after I discontinued with them in early March. They claim it's due to claims that are past due but my insurance provider did not have those two claims in question in their system. After Googling them, I found out that the charging of credit cards after cancellation is a common problem for Thriveworks members.

Orderly, polite staff. Excellent doctor with good listening skills, took time to explain, follow up…read moreunderstood.

From the owner: ChristianaCare's Behavioral Health Services offers both the connection to a full-service health…read moresystem and the personalized care you need for effective treatment of mental illnesses. ChristianaCare has the resources to help you.