Do you have a burning desire to be swindled/taken/cheated or just plain robbed? Well you're in luck! YP Marketing Solutions is here to bend you over a barrel, perform an unnatural act, all the while telling you that you are enjoying this wholly penetrative experience. Two years ago, I was led down the primrose path by a sales rep who sang YP's praises about marketing my insurance agency. I was told that I was buying a customer generation campaign, given a monthly fee and told there commitment of 6 months. My rep also told me that I could exit the contract after 3 months if I was completely unsatisfied or if I was seeing no benefit or experienced no response from prospective customers. Three months came and went, and you guessed it - zilch - nada - nothing. Not even an inquiry. I spoke to my rep and she informed me that my contract would be cancelled.... Then the bills started coming and, you guessed it, I was getting billed for my time BEYOND three months. Repeated calls to my rep actually made my experience WORSE. I was PROMISED I could disregard these bills and that my contact cancellation was making it's way through the corporate channels. Then I received a call from collections. After giving them my case number and the rep's name, they informed me that my case was never discharged and was still responsible for the entire bill even though I had voiced my dissatisfaction and put a cancellation through 18 months prior. My final call to my rep was met with, "Well, them's the brakes". Not even an apology. Hindsight is 20/20 and yes, I SHOULD HAVE taken YP to small claims court. Instead I got an attorney to negotiate the bill down. In the end, the long and short of it is that I got swindled. And while I am within $150.00 of the liability being paid off, I want you to think long and hard about signing ANYTHING with these fuckers. The reps who sell you have absolutely no power when you experience an issue. Don't get taken by these people. read more

YP marketing solutions listed the wrong phone number on my advertising for a long time. When I called costumer service, I was informed they could not access it to fix it. read more

It would have been more satisfying to light the $91,000 I spent with this company on fire, than to conduct business with yp.com. 1. They do not deliver as promised. 2. They offer no guarantees of performance whatsoever- and hide behind their contract when pushed to perform. 3. Information is pushed and pulled- but yp.com has never heard of the push part. 4. Their metrics are fabricated to justify their actions (or lack of it). 5. Compared to other print and digital companies I have used before and after them, they charge about 3x as much and deliver about 25% of what their competitors do. 6. They also delivered thousands of direct mail pieces that we had not approved, and included misrepresentations that required us to make contact with the state regulatory agency, in preparation for license violations. After the end of the 1 year contract, they had sent my account to collections, almost immediately after we chose not to renew. I cannot discourage the public enough to stay away from yp.com. This all culminated in termination of their contract in Feb of 2017. YP will tell you that the bad reviews and poor experiences are from the times before current ownership. Do not believe them. In my 25 years of military, government and business dealings, my experience with yp.com is the absolute worst. Caveat emptor. I would post on my local NC page, but of course- yp doesn't have one. How appropriate... read more