This is the best vets I have ever come across! The service is amazing, the care is wonderful, and…read morethe prices are low! We drive 40 odd miles to get here as we value them so much. On a Wednesday they visit as far as Criccieth for no additional charge, they may visit other areas but I am not sure. We took our 1 year old cat in at 10pm one evening as we had found her injured. The vet was lovely, really caring and understanding.She did an x-ray straight away, and explained little Ellies injurys to us. We were kept informed of everything for about three days, but eventually got a call to say she was not going to pull through, we drove straight down, and Lizzie, the vet who had treated Ellie all the way through was in tears as she put Ellie to sleep. We now have three more cats, and would never consider taking them to any other vets.

Have used this practice for years for my two rescued shih tzus, one of whom had to have a quite…read moreserious operation a few years ago. The whole practice couldn't have been kinder to both my little dog and me. I trust them 100% and won't take them anywhere else. Reception staff are very helpful and friendly. A credit to the veterinary profession

As an owner of a gorgeous golden retriever, Molly, I've used this veterinary practice on a number…read moreof occasions since she was a puppy. It's only been opened a couple of years, but it was recommended to me after a friend had been using another branch in their practice. It's located on a steep hill, with roadside parking outside, and a disabled access if needed. I've only been to visit for routine vaccinations, but the vets and reception staff that I have had dealings with have been exceptionally friendly and helpful. I would have no hesitation recommending these vets to any pet owners.

Arriver on time. Annual jabs for one horse. Check for mild laminitis of min shetland pony. Total…read morecost, £247.93. All prescribed medicines were twice the online price. Visit charge £42.80. Consultation (10 minutes) £45. Totally ridiculou.

Worst Vets Ever !! My GSD was lame, they xrayed him and said he had an arthritic spur cutting into…read morehis tendons, and that he should be put to sleep whilst still under anesthetic, I declined, and took him to Steve Butterworth specialist in Swansea, where he re-xrayed him and all he had was a spran, no arthritic spur, and made a complete recovery, if it was down to Steffan Vets, he would of been dead long before his time. When he did die a few years later he died peacefully at home, it was just out of hours for the surgery so I was met by a male vet in the car park, where he picked his head up by his ears, and dropped his head from a height, and it smashed onto the boot of my car, and said "Yes hes Dead", I was devastated by his attitude and wanted to punch his lights out to be honest

We have been using these vets now for several years due to owning 2 pet rats (of varying sexes…read morealong the years). Compared to Rhyd Broughton, who we went to a couple of times with one of our first rats, and promptly never went back due to attitude, price, and the feeling of an overall lack of interest or knowledge about rats; Borras Park Vets are outstanding. [As an example, at Rhyd Broughton, after having one of our rats put down, I had to wait in reception for well over 5 minutes, in tears, waiting to pay for the treatment. Disgraceful]. The two main vets at Borras are both lovely - very approachable, informative, and knowledgeable. Their prices are reasonable, and in an emergency they always do their best to fit us in. A very nice touch after one of our rats had to be put down was they sent us a With Sympathy card. Very thoughtful, and costs them very little. Borras Park also have a surgery in Lavister (by the Grosvenor Hotel in Pulford).

Had to cancel an appointment for my cat a few times due to physically not being able to come in…read morebecause of several health issues. I apologised profusely but was still shamed by the receptionist who completely disrespected me because I am a lot younger then most of their customers. Would be lovely to understand what they wanted me to do, hold my vomit in while I walk all the way and then let loose? No? well don't give me a hard time for something I have no control over. 0/10 customer service, would not recommend to a friend. Go find another receptionist with at least a shred of respect and perhaps some actual customer service skills.