I have had a terrible experience at Zachary Parkside Apartments, and I would not recommend living here. Maintenance issues have been ongoing and poorly handled. I was without a stove for months, and when my kitchen ceiling collapsed, it took months to repair. I have also gone weeks without air conditioning, and now here we are again, without A/C for over a week with little to no urgency. The problems don't stop there. The amenities are unacceptable, the gym equipment is often broken and rarely accessible, the pools are poorly maintained, and the grounds are unkept. For the amount of rent being charged, this is completely unacceptable. Even more concerning, water is included in rent, yet the water has been shut off multiple times. Residents are told it's due to "maintenance issues," but it's hard to believe that when this keeps happening. It raises serious concerns about how things are being managed. On top of that, there are constant billing issues. I am repeatedly charged late fees and renters insurance even though I pay my rent on time (on or before the 1st-5th, per the lease) and have provided proof of my own renters insurance multiple times. These errors continue with no real resolution. There is also a high turnover of employees, and while I can't fully blame the current staff ,they seem to have been thrown into chaos, the lack of accountability and dismissal from the office (past and present) is extremely frustrating. Concerns are brushed off instead of addressed. The most alarming part? Hearing conversations about not being able to afford supplies or materials for repairs. For a property collecting this level of rent, that is beyond unacceptable and raises serious questions about management and operations. Overall, this property lacks urgency, organization, accountability, and basic maintenance standards. Renters deserve safe, functional living conditions and honest communication, this property has consistently failed to provide that. I wish we can give a negative star this place needs a complete overhaul. Don't move here!!! read more

These people are extremely shady. I posted a review a month ago and it mysteriously disappeared. Zachary Parkside can keep flagging it but I'm going to keep posting my reviews. The management they have there, Danielle Sinclair and Samantha Lovett are liars and frauds. Lived here for a year and upon moving out I got a frivolous bill from management. I called and disputed the charges...charges that were clearly fabricated. They respond by calling me a liar and changing their stories/policies several times. They charged me for a carpet cleaning that the assistant manager personally gave me for free...unsolicited. They are now saying that "they have no record" of a carpet cleaning being offered. Then they charged me for an advanced cleaning in the garage for oil spots left. This is clearly a lie. I bought my car brand new a month before I moved in and I have the service records from the dealership to show that my car never leaked oil. I presented this info to them and they gave me several different stories, from the manager and assistant manager, on what their policies were and could not not present them to me after asking several times. Bottom line, stay away from Zachary Parkside Apartments. The management staff is very dishonest. They are liars and frauds. Again, stay away. You've been warned. read more

These people are extremely shady. I posted a review a month ago and it mysteriously disappeared. Zachary Parkside can keep flagging it but I'm going to keep posting my reviews. The management they have there, Danielle Sinclair and Samantha Lovett are liars and frauds. Lived here for a year and upon moving out I got a frivolous bill from management. I called and disputed the charges...charges that were clearly fabricated. They respond by calling me a liar and changing their stories/policies several times. They charged me for a carpet cleaning that the assistant manager personally gave me for free...unsolicited. They are now saying that "they have no record" of a carpet cleaning being offered. Then they charged me for an advanced cleaning in the garage for oil spots left. This is clearly a lie. I bought my car brand new a month before I moved in and I have the service records from the dealership to show that my car never leaked oil. I presented this info to them and they gave me several different stories, from the manager and assistant manager, on what their policies were and could not not present them to me after asking several times. Bottom line, stay away from Zachary Parkside Apartments. The management staff is very dishonest. They are liars and frauds. Again, stay away. You've been warned. read more

Lived here for a year and upon moving out I got a frivolous bill from management. I called and disputed the charges...charges that were clearly fabricated. They respond by calling me a liar and changing their stories/policies several times. They charged me for a carpet cleaning that the assistant manager personally gave me for free...unsolicited. They are now saying that "they have no record" of a carpet cleaning being offered. Then they charged me for an advanced cleaning in the garage for oil spots left. This is clearly a lie. I bought my car brand new a month before I moved in and I have the service records from the dealership to show that my car never leaked oil. I presented this info to them and they gave me several different stories, from the manager and assistant manager, on what their policies were and could not not present them to me after asking several times. Bottom line, stay away from Zachary Parkside Apartments. The management staff is extremely shady...Danielle Sinclair and Samantha Lovett. read more

The management at this place are complete frauds and liars...Samantha Lovett and Danielle Sinclair. Upon moving out of this place, they both cooked up a frivolous bill to keep my deposit. I called them out on it and they responded by calling me a liar. Samantha Lovett personally offered me an unsolicited free carpet cleaning. When I moved out they tried to charge me for a carpet cleaning. I told them I have a free carpet cleaning that was given to me unsolicited from Samantha Lovett. Both Samantha Lovett and Danielle Sinclair both called me a liar and said that they never offered me a free carpet cleaning. If you dont want to refund me my deposit, make up another reason. Just dont call me a liar. read more

The management at this place are complete frauds and liars...Samantha Lovett and Danielle Sinclair. Upon moving out of this place, they both cooked up a frivolous bill to keep my deposit. I called them out on it and they responded by calling me a liar. Samantha Lovett personally offered me an unsolicited free carpet cleaning. When I moved out they tried to charge me for a carpet cleaning. I told them I have a free carpet cleaning that was given to me unsolicited from Samantha Lovett. Both Samantha Lovett and Danielle Sinclair both called me a liar and said that they never offered me a free carpet cleaning. If you dont want to refund me my deposit, make up another reason. Just dont call me a liar. read more

The management at this place are complete frauds and liars...Samantha Lovett and Danielle Sinclair. Upon moving out of this place, they both cooked up a frivolous bill to keep my deposit. I called them out on it and they responded by calling me a liar. Samantha Lovett personally offered me an unsolicited free carpet cleaning. When I moved out they tried to charge me for a carpet cleaning. I told them I have a free carpet cleaning that was given to me unsolicited from Samantha Lovett. Both Samantha Lovett and Danielle Sinclair both called me a liar and said that they never offered me a free carpet cleaning. If you dont want to refund me my deposit, make up another reason. Just dont call me a liar. read more