I was recommended to try Wowco from a friend, I decided to give them a chance. After purchasing…read morethree ZD1211 in the past 3 years, bringing them in for regular service, and keeping them well maintained. I Choose the ZD1211 Because it is a Diesel motor, and it is difficult to keep Gasoline on hand. My 2000 Gallon Diesel tanks are constantly monitored by Moffit fuel, and the telemetry (digital Monitoring system) is set to refill at 20% We have 3 inline filters One being a glass fuel water Seperator, and the other 2 being Wix 24006 filters. The tanks are cycled every 2 weeks The tanks feed all grounds equipment, and we have never had a fuel issue with any other machine, a total of 17 Peices. When I purchased one of the mowers it failed to feed out of the left saddle tank, from the first day that I picked up the machine. We purchased the machine in the summertime. We needed the machine, and my grounds manager said we could limp through. I took the machine to get repaired and was told that the tank had sludge and water in the tank. I happily paid, and returned the mower to my grounds crew. The problem persisted and I was told that the fuel had water in it. Strangely enough the fuel that was in it was from Wowco. I picked up the motor on 6-28-25 and the wowco fix was to remove the Kubota designed fuel system. I spoke with Wade Smith and asked why I was paying for the same repair twice. It seemed like a valid point to me. I paid my bill of~1650.00 which included other services. I feel that a company that doesn't take time to communicate with their customers is a perishing entity. I can no longer do business with a company that I cannot trust. I have been in business for myself for 25 years and have sold 2 different companies. Honesty, open dialogue, and the ability to know right from wrong. I have worked in the industrial world all of my life and have handled the separation of liquids, for the largest companies in the world. It seems like wowco policy is we are always right, even if we are wrong. I am contacting Kubota, to notify the modifications to ensure that my warranty is not voided.

My Kubota Tractor would not start so I couldn't even load it to take it to get repaired, Contacted…read moreWOWCO in Mont Belvieu to see what I could do to have it checked out and get it repaired. WOWCO sent a wrecker to pick it up to take it to there shop. Expecting the worse as the cost and when I contacted them they had already started repairs so I asked if they could give me an estimate on what it would cost as I was told the ECU went out , expecting a large Bill and they could have taken advantage of me knowing I had to pay to get it fixed and they told me there was no charge because of a recall , They fixed the Tractor right away and even delivered it back to my home . Its nice to have such a honest business to deal with. Made me very happy that I had purchased my tractor from WOWCO with this Unbelievable such Honest people to deal with. Thank You WOWCO

I've had mixed experiences with AJ's Small Engine Repair. They do fix lawn mowers, and I've…read morepurchased a 32-inch standard Wright mower from them, so they're clearly knowledgeable about equipment. However, there are some downsides that make the experience just okay overall. Repairs tend to take longer than expected, and the pricing can be a bit on the expensive side. My biggest concern, though, is customer service at the counter. On more than one occasion, when I've taken my lawn mower in for an actual issue--like surging--I was simply told to add Sea Foam instead of having a ticket made or the mower properly checked. If I'm bringing my equipment in, it's because I want it diagnosed and repaired, not brushed off with a quick suggestion. It feels lazy at times, especially when it's not even busy. Customers shouldn't have to push just to get proper service. They have the skills to fix equipment, but consistency and customer service definitely need improvement. Overall, they're okay if you're patient, but there's room for better service and follow-through.

They kept my lawn mower for a year. They said they reviewed the piece to fix it but broke the piece…read moreand now cant get another replacement piece. The lawn mower is dismantled and possibly missing pieces that they've kept. I also reached out to the company and they said all parts are still in production so there shouldn't be a reason that they couldnt get the part.

Premium prices. Sub par knowledge…read more For an independent kind of place, they don't do much to help people I guess they assume people will just take it.

I took my tractor to H&H to get it repaired as I have so many times. I was told that it would take…read morea week to fix. That was fine as I was in no rush. To my surprise I got a call the very next day that it was ready. So the next day I drove my POV to work and went at lunch time to pick it up. upon arrival David informed me that they had made a mistake and the tractor was not ready. He stated that he would take 20.00 off my ticket. I tried to explain to him money wasn't the issue.I can't buy time with money. He said he was willing to do whatever it took to make the deal right. So I told him to make the deal right he should deliver the tractor to my house to save me another trip to his shop. He asked where I lived. When I told him Channelview. He said that won't happen. By that he's telling me his time is more valuable than mine and that not right. You made the mistake you should make it right and you can't by time with money. It's sad to see that things have changed so much at H&H.

I brought my generator to this store 3 months ago and called 9 times already. Every time I call…read morethey are promising to finish in a few days. Never got a call back. I showed up in the shop and Mr Richarson said "what do you want me to do? I cannot answer the phone. Do not have the resources to work on your generator neither time to answer the phone..." He promised to call back in a few days and have the generator ready. He never did. At this time I am wondering if he will give me my generator back. I need it and have no budget to buy another one.

I have faith in him And his knowledge of small engines…read moreI really rely on my lawnmower. I have found that hiring people to mow is very iffy. Sometimes they never show up so I depend on Richardsons to keep my motor running!

Chris came out on Christmas Eve and quickly fixed both my lawnmowers for a reasonable price. My…read moreneighbor was having some trouble also, so Chris fixed his lawnmower as well! I highly recommend GBG!

From the owner: G.B.G Mobile Small Engine Repair is here for all your small engine needs. We strive to have the…read morebest customer service around. We work on a variety of equipment from zero turns, riding mowers, push mower , 4 stroke and 2 stroke, pressure washers, generators, and etc. We service conroe, Montgomery, magnolia, spring, kingwood, humble, willis, Huntsville, and many many others. So if you need your small engine fixed, give us a call. Thank you and have a blessed day.