Good customer service. The owner is very knowledgeable about his company. I will recommend this…read morecompany to anyone.

Great experience with this company. They handled an…read moreelectrical project at my house and were very professional, communicative, timely and reasonably priced. Will definitely use them for any future work.

Travis and his crew has been over to do a couple of jobs for us. He fit us in and took care of our…read moreannoying electrical issue. I highly recommend Elijah for your electrical needs.

Great service. Super friendly and very fast. They were able to diagnose and fix our generator…read morequickly.

When I called for generator repair on a Saturday, Mr. Electric's call center made an appointment…read morewith us for a four-hour time slot. On the day of the appointment, they called to tell us they don't repair generators, they only install them. Very confusing based on reviews that praise their repair work. We reluctantly look elsewhere. Pity.

Super impressed and pleased with the customer service (thank you, Megan) and the professional…read moreelectricians I've encountered so far (Mason and Robert). Professional, polite and knowledgeable and so relieved I didn't have to wait weeks or even months to have someone help me with my needs. I had two outdoor patio outlets not working. It took two trips, two electricians, but they went through the entire house with a fine toothed comb to figure out the issue and they did! They were so good, I've booked them again to install two patio fans. Thank you, team!!

Fixed my stove very quickly. He didn't explain what he was doing or what exactly was wrong, but it…read moregot fixed fast.

Good value for the price and qualified technicians. They are prompt, professional, and fair.read more

Many neighbors use Grasten for generators. I have talked…read morewith a few techs who were exceptional. I am still trying to get someone to check my tv- only one never came in after forced outage test. Starr was here and is a great representative of Grasten Generators.

Recap: Wednesday - After 7 weeks and ready for completing installation, Grasten discovered that…read morethe controller does not work. Promised to "expedite" ordering the part from Generac and their "best man" would finish installation. Update: Friday - Morning call from Grasten telling us the part wasn't delivered. I guess trying to put blame on Generac. Yet, signed the contract on May 21, 2026, and still no working generator. Side note: I know we are just the little people, but when the little people are older and ill, this frustration only adds to the health issues.

A few years ago, I called Aaron Electrical Service, the man was friendly and gave me an estimate…read moreover the phone, he said for my type of jobs it would be around $2,300 to $2,500 unless the job was bigger than I told him. His man came out of the due date, looked the job over gave me a quote of $2,600 which I felt was fair, the man did the job and made sure things were as I wanted. I paid the company and I was happy.

Professional electricians Got the job done right. Have 17 foot ceilings and needed lights changed…read more Accomplished it with no problems. Will use them again.

WOW!! Amazing, amazing, amazing company. For starters, they came and repaired our generator…read moreunbelievably quickly without exploiting us even though we were in a desperate situation after Hurricane Beryl. We learned that the COO of the company, Josh, sometimes answers the emergency calls which is who we talked to. Also, the technician, Brett, they sent out was knowledgeable, friendly, professional, and competent. He worked quickly and answered all of our questions without being annoyed at all. We called many, many companies including the big ones around here and were reminded of how important it is to support smaller businesses. Everyone we spoke with truly cared about our situation and they actually answered the phone when we called. Very thankful to have come across this company. Very thankful that people like this still exist in the world. Thank you guys for helping us!

ARK response to BBB complaint contained many inaccuracies. No help in resolving Kohler generator…read moreissue

In addition to my Generator install and service, I reached out to GenTex Elite Services LLC to see…read moreif they could refer me to an electician to change out my porch lights. As it turns out, they do general electical work as well. Their tech, Robert, came out today and did the install, taking special care to make sure that the caulking around the lights matched the surrounding brick work Great job! It's nice to know that if I need an electician, GenTex is there to do the work! Thanks!

So impressed! We 100% recommend using GenTex Elite Services LLC.. This is the company you need to…read morecall first! The entire team was professional, efficient, paid attention to detail throughout the process, plus THEY ARE NATURE FRIENDLY. There were birds' nests near the installation site, which went undisturbed throughout the whole process and the guys always left a clean worksite. Thank you again to Aaron Hallmark, the owner of the company. Aaron would frequently come to the job site, roll his sleeves up, and you couldn't tell who was working for who. The way that he treated his employees was admirable, to say the least. The installation team--Verrel, Austin, Tucker, and Robert--worked seamlessly together. The process went extremely smoothly, and we were kept informed of any potential delays, which were minimal. Their coordination and communication were excellent. A special note of appreciation goes to Verrel, who noticed and informed us of a structural defect in our attic. Although this was outside the scope of his responsibilities, his observation potentially saved us from significant damage to the roof. This level of care and integrity is truly commendable. The owner also played a key role by suggesting an alternate route for the electrical wiring, which resulted in substantial cost savings. This kind of proactive problem-solving reflects a genuine commitment to customer satisfaction. Just amazing service After installation, we encountered a minor issue with the generator's Wi-Fi communication, which was not connecting properly. During this time, Erica in the office was incredibly professional and pleasant to work with. She remained diligent in coordinating with Generac until the issue was resolved, and did so in a relatively short timeframe. Her persistence and customer service were greatly appreciated. Selena, also in the office, was present and supportive throughout the process. We are completely satisfied with the installation and the service provided. The team demonstrated technical expertise, clear communication, and genuine care for the customer. We confidently recommend GenTex Elite Services LLC. to others considering generator installation! Thank you again!