I would recommend Heritage Law Firm to anyone needing advice how to properly and promptly handle…read moreclaims for VA benefits due a individual. Chris Johnson was professional and personally invested in taking the time to meet my dad and learn his story . He was always available for questions I had and my dad's claim was approved in less than 60 days.

From the owner: Assisting residents in TN & KY with Elder Law, Estate Planning, Business Planning, & Probate…read moreServices. Owner Jake Mason, J.D., LL.M. (Master of Laws in Elder Law & Estate Planning), CELA (Certified Elder Law Attorney), EPLS (Board-Certified Estate Planning Attorney).

Took on my case charged astronomical prices and dropped my case 2 days before trial wouldn't…read morerecommend them very subpar communication skills and located in a weird house like location BEWARE

I hired this attorney James Cobb. I thought I was hiring a professional attorney, if I could give…read morehim a 0 I would he would not return calls my case went on for more than two years and nothing got accomplished Other than filling his bank account. I received large bills with no explanation. I felt so sorry for secretary, I witnessed other clients in his parking lot crying. She was so upset. I would not recommend this company to my worst enemy.

Ms. Jackson was originally very helpful in setting up a conservatorship. However, once my father…read morepassed away and it was time to do the final filings, she was completely absent. For a year Ms. Jackson and her staff would claim that the filing was almost done they just needed "one last thing" from me. I would provide the requested documents (sometimes having to take time off work to do so) and then wouldn't hear from her for weeks; when I would have to send multiple emails only to get a response asking for "one more thing". So I'd have take time off work to go get bank records, then she'd say she needed something else and I would have to take off work again to go back to the bank again. And to be clear - these requests were for documents that presumably would have been required all the previous times she said the filing was ready. After half a dozen rounds of this back and forth, Ms. Jackson finally said she had everything and the filing would be complete in 10 business days. Three and a half weeks later and not only is the filing still incomplete, Ms. Jackson hasn't even had the courtesy to answer follow-up emails asking for a status update.

At this time, I'm graciously giving Graceful Aging Legal Services and April Jackson a one star…read morerating. My mom retained April several weeks ago, and since retaining her, she's not provided any updated information regarding where we are in the process OR returned the several phone calls and messages made to her. Although we know our family isn't the only clientele this office is providing services to, we do expect the bare minimum of a returned phone call. After waiting a week for a returned call, I called the office to speak with April Jackson and she was unavailable. Additionally, it was suggested that I could schedule a consultation with her for the following week. The consultation was already held, an hour long detailed conversation had, and a 300 dollar retainer paid, and my family can't get a returned phone call, from April Jackson, for a 5 minute update about what's going on. Hopefully, we will get a returned call with any updated information soon. Update: Although our family as yet to receive a returned call or message from April, she took the time to respond to my Google review. Still awaiting a call back, April. We've called as recently as today, at 2:11 pm, not including the multiple times we attempted to make contact with her, last week. We were told she was unavailable, but she sure had the time to respond publicly, via Google. My review is legitimate, and the lack of care speaks volumes. To anyone attempting to get family affairs in order, on behalf of their loved ones, I highly recommend looking elsewhere.