Update Dec 2025 from Google! So all I can say about this…read moreplace is they are an absolutely legit and legendary local vape shop to the area, and I continue to come here for their great selection and some of the deals they have! The people that run this place are always very welcoming and fun to chat with! I always feel kinda bad buying from their sale shelf when I come in usually, but they always got smiles on their faces and are very helpful and knowledgeable with whatever questions you have about their products! I have so many good things to say about this place! I cannot recommend this gem of a local store enough! Thank you for being here in Arlington!

Finally!! A shop that has REAL delta 8 products! I'm so tired of these shops that say they have…read morepremium quality hemp products when they have a bunch BS that can give you headaches and seizures. Shop here if you want quality. Their prices on glass, vapes, etc are the best in the area. Eric is always a big help in picking the right thing.

Vape City is a great place to go for all your vape needs. They have a decent amount of selection…read moreand are reasonably priced for what some vapes are priced at. in the staff was very friendly and the store was very cleaned up and looked nice inside. I will be going there for all of my vaping needs. I had a recommend this place.

Oh man, I buy a hooke she still doesn't print receipt for me until I pay it and then she did it…read moreafter she call her manager the head ball for the hook. I wasn't working on this hookah. I thought exchange it or return something. She said we cannot do it. I said I'm still in the store before I get out. She said no that's OK. I'm gonna put you in office. She said I don't care now. This is her not good. Customer service don't ever buy anything from the store. That's not good wow bad customer service don't ever go there if you wanna buy not from the store.

They sold me a $40 vape that stopped working after a couple days with almost all of the oil still…read morein it. I barely got to use it and they said they wouldn't do anything about it at all. I've been to a lot of smoke shops and that's terrible customer service.

In town visiting family I left my charger so I came here and bought a battery charger yesterday…read more When I used it for the new batteries I also bought from here the charger got really hot and produced an electrical burning smell. When I went back today to return it or receive a store credit the cashier smelt the charger and said she could smell the same smell. She also called the manager and then asked me for the batteries I use so she could plug it up for 5 minutes and tell me nothing is wrong with it and they aren't going to do anything about it. DON'T BUY ANYTHING FROM HERE!!!! THEY ARE CROOKS. SALES ARE OBVIOUSLY SLIM TO NONE SO THEY TOOK MY MONEY! And then the cashier threatened to call the police on me because she saw me talking to someone that was about to go in the store. Not knowing I already called the police and they said it's a civil matter and if I'm not in the store then I'm not breaking the law. AND THE FIRE HAZARD CHARGER WAS OVERPRICED! Thieves with nasty energy. KARMA IS REAL!

The staff is always so helpful . I love this place. My go to for all vape stuff.been going here for…read moreyears

I buy juice from Luxor and have no complaints. All of the people I've dealt with have been pleasant…read moreand helpful. Something I dislike about the shop is that they unwrap new hardware to display outside of their boxes. This means that at least one person and perhaps a number of customers have handled something you're purchasing to put in your mouth. Another thing I dislike is that the store seems to open up (possibly labeled as "not for individual sale") boxes of parts like pods and sell them at inflated prices - close to the amount of a full box elsewhere.

Love this store but lately the displays have been harder on the eyes. I always have to ask the…read moreemployees to get multiple products out so I can actually look at what's inside or read the back. The employees were very helpful nonetheless!

They should change their name to "Scam Vape City where we specialize in Rip- Off. My bad experience…read morecost me $70.00 for garbage they sold ad Vaporizer, simply piece of JUNK, Made somewhere in the gutter of Hong Kong. The Scam Artist behind the counter refused to give a refund, I lost 70 Bucks and as retired senior it hurts. My advice to ALL "Avoid Vape City", period. Anoyher thing beware they will make you write a positive feedback to get 20% Discount.

Great selection of papers, cones, you name it. I'm a member and will keep coming back for my smoke…read moresupplies.

The customer service here is so bomb! I'm excited to try my products I didn't catch their names but…read moreone could literally sell water to a whale I'm in their sister store next door placing an order for wings! Seriously made my day

The most amazing find! Went for the opening special and was not disappointed! Was totally taken…read morecare of given great and honest opinions and suggestions on products. Great prices and a giant assortment of vapes and smoke equipment. Definitely the only place I'm going to get my vapes from now on! Why go to the gas station when you can get amazing customer service and all the brands you really want from someone who actually knows what they're talking about?!

So helpful and friendly. Always - ALWAYS - know their stuff. I ask so many questions every time I'm…read morein and they never get an attitude like some other shops.

I don't know why people had bad experiences here. I like this place a lot!…read more The prices can be a little bit much but they aren't bad compared to some smaller places. I wanted to find christmas gift for my mother, and she wanted an upgrade from here cheap little stick e cig. I asked the employees for a model of battery I had for the time called the ITAZTE VV (or V4). The employees were very professional and even helped me with setting up a great quality and compatible tank to go with it. They were very knowledgeable about their mods and other products too. I bought both the battery and tank for a great price, it was about 20 or 30 dollars more everywhere else. I even bought some extra coils for the tank which they had plenty of. Would recommend this place.

Mikayla was such a great help! She informed me about the CBD strains and helped me pick out the…read moreperfect pre roll for me! LOVE THIS PLACE AND THE PRICES

Stopped in to see if they had TCH Infused drinks and met the manager, Morgan. Very friendly service…read moreand tons of options. Clean store and plenty of parking.

From the owner: We provide products like THCA, Concentrates and wax, Disposable Vapes, Vape Devices, Glass Pipes,…read moreHookah, Cigars, Kratom, Tobacco, CBD, Sexual Wellness

Disclaimer: I can only speak to a few components of this business, as I only go here for one thing,…read moreand fairly infrequently. I struggle with back pain at times, likely because I have a sedentary job, but am very active otherwise. I do not particularly enjoy taking pills, and I certainly don't use illegal substances, so I used to really just ignore the discomfort. Recently I began going to a massage therapist, and I had a lot of knots. You know that thing where they tell you that you can be sore for up to 2 weeks after, and maybe even experience pain? I was that guy. A friend of mine told me to try Kratom. She said that she was in a bad accident, and that she is allergic to pain medication, but that the legal substance which you can get at head shops, called Kratom has worked wonders for her. I decided to check it out. When you walk in the shop you get that big hit of incense. The stick they were burning yesterday was awful, but it is usually pretty mellow. The store has so much more mass than one might expect. It's a deep building, and it is lined with display cases. They have all of the regular paraphernalia that comes with smoking marijuana (Ummm, tobacco use only the signs say), but I cannot speak to all of that. Right by the register is where the Kratom lives. Since I am a trained mental health and substance abuse professional, I always research ahead of time. This place has most of the basic strains, in both capsule and powder forms, though I highly recommend the capsules, as the powder tastes awful, generally speaking. The first time I ever visited (and didn't buy anyhing) was when I came to UTA in 2014. Back then there were students working there, and they were very helpful. However, each time I have been since, at different times of day, the owner has been working only. This is my one star subtraction. The last time I was in there a very elderly couple came in with walkers. It was apparent they were out of their element, and they really needed some assistance. It was just the two of them in the store, and me. The older lady explained that she was cut off by her doctor for meds after her hip replacement. She was asking very valid questions about strength of strains, powders versus pills, etc. The owner wasn't willing to be patient with these questions. He even at one point told them "I can't tell you everything about everything. You might use internet to look it up." I told him that I wasn't in a hurry. He kind of ignored my comment. Then he kind of ignored their questions. The place has a decent deal. One bottle of Kratom is $32.99 there (a little high, I'd say, but it is quality). However, you can buy 3 get one free. I will probably not use that much Kratom in my life, but if I had a hip replacement, maybe. I felt pretty bad, so I kind of started helping them. For some reason they were kind of stuck on powder to mix with OJ. I gave them some advice, but dude upsold them a lot for their first time, despite the fact they didn't know anything about the stuff. Just some notes: They don't have diet sodas inside. Not a big deal, but kind of matters to me. That mannequin will likely scare the hell out of you every time you walk in. It is positioned in a way which it sits in your peripheral and the gas mask makes it kind of startling. I have many peers who love this place for their "tobacco" paraphernalia. And all in all, it is a clean shop and you don't have to worry about the craziness that comes with gas station Kratom. Just do some research on whatever you wish to buy before you go, and you should be okay.

This place is a scam. I bought a CBD vape which was supposed to last for 1600 puffs but it gave up…read moreafter a couple of uses. I took it back to the store and the person there was rude and refused to even listen to what I had to say.