I don't know why people had bad experiences here. I like this place a lot! The prices can be a little bit much but they aren't bad compared to some smaller places. I wanted to find christmas gift for my mother, and she wanted an upgrade from here cheap little stick e cig. I asked the employees for a model of battery I had for the time called the ITAZTE VV (or V4). The employees were very professional and even helped me with setting up a great quality and compatible tank to go with it. They were very knowledgeable about their mods and other products too. I bought both the battery and tank for a great price, it was about 20 or 30 dollars more everywhere else. I even bought some extra coils for the tank which they had plenty of. Would recommend this place. read more

Mikayla was such a great help! She informed me about the CBD strains and helped me pick out the perfect pre roll for me! LOVE THIS PLACE AND THE PRICES read more

Artisan Vapor & CBD Arlington - Vape Shops Near Me - Arlington, Texas

Makayla Was such a sweet, knowledgeable and personable employee that helped me pick out exactly what I was looking for but didn't know it... Highly recommend! read more

Awesome place highly recommend!The clerks are very knowledgeable!Visit for fast service.

Most vape shops are over priced. This stores seems to beat other vape shops by a good margin. Also, from my knowledge, the vapes come from the actual manufacturers, unlike some convenient stores. read more

I'm surprised other vape stores are still open after coming in here. The selection and the service makes the other vape stores look like a trap house. rain is so sweet and helpful that mother Teresa would be proud of her service. read more

I came in to buy some eliquid for my brother for his birthday. I honestly didn't know anything about vaping, juices, and etc...., but they were very helpful in choosing the right juice for him because he ended up loving the gift. These guys are knowledgeable about their products! Make sure to stop by if you do vape read more

Daniel D. Was super helpful with helping me find another vape and juice. I love the set up for tasting different flavors. My vape died on the way to Texas and it lead me to Artisan. So glad I came. read more

Boyfriend went in there with his friend about 40 minutes ago (so around 7pm on 8/5/2014.) Got a phone call shortly after he left, and I will paraphrase his experience because a) he doesn't post reviews on yelp, and b) he was so mad about how he was treated that it's probably better that I write it anyway. So he and his buddy walk in and they're waiting to be served by the one guy behind the counter (he has large gauges in his ears but my boyfriend didn't get his name so I'm not sure if they had nametags or not.) The guy pretty much refuses to help him, going so far as to help the two separate people that come in AFTER my boyfriend and his friend entered the store. Boyfriend decides to just wait and test some samples (by the way, he's not sure who could be a fan of their "bandit" he said it tasted so bad. However they do have a near-copy of Five Pawns Queenside that is similar but with less orange flavoring. Boyfriend has gone through three bottles so he's really familiar with the flavoring. However, not impressed with the $22.50 price tag on it.) Flags down Gauge-boy to ask questions about the Artisan Vapor's line of which the employee was supremely unhelpful. Clearly didn't want to answer questions, or couldn't. Showed zero customer appreciation in even pretending that he wanted my boyfriend and his friend to buy products. Boyfriend decides to buy one bottle of spacejam and his buddy decides to buy another. Once again, flag down the awful employee and proceed to get flack because the employee practically whines about not wanting to process their charges separately. Dude-- do your job. Edit: I sent this review to my boyfriend to make sure it went down like this and he wanted to add that the employee took a personal cell phone call while checking him and his friend out. Is this the new level of professionalism? Boyfriend then walks over to pick up a pizza from Double Dave's and said that the few minutes in there was the complete opposite of what he'd experienced waiting around for service from the Artisan Vapors counter guy. Either I, or my boyfriend, or both together go to Artisan Vapors about once a month and spend between $20-30 each time. We're not customers who spend a lot, but we are loyal to those places that we can get items we want even if we have to pay a little more than online (read: a little-- not 3+x the price, and yes, I'm referring to the mods here.) But this service was bad enough that I think both my boyfriend and his friend won't be going back for a long while, if ever. In my boyfriend's words "maybe we just weren't hipster enough for that guy." But it amazed him how awful corporate help has gotten across the board-- this level of "help" is laughable, and he has no idea how it's gotten to be this way, or tolerated by the management. I've come into Artisan Vapor before and gotten lightly ignored-- the counter people like to chat to one person and then ignore others, and I get that's probably great for the person being chatted with (for all I know, the service counter person's best friend) but I'll flag down help and then they'll typically be helpful. What a shame that there's now an employee there who clearly doesn't want to help people buy products from the company who's cutting his paycheck. read more

*UPDATE* After receiving a recent email, informing customers that they are stopping the loyalty/rewards program, they will no longer be getting any of my business. I was about 100 points from receiving my $50 credit, and now its gone. This used to be a nice place to chill, and rebuild, but now it feels like they get you what you came for, and then a quick thanks, have a nice day. This is a prime example of a vape shop that tried to monopolize, and now the customers suffer. Boo. read more

Artisan Vapor & CBD Arlington - Customer appreciation night. - Vape Shops Near Me - Arlington, Texas

Troy was very helpful in assisting my grandparents in the transition from switching over from cigarettes to vaping. He provided useful information, and has rightfully earned a returning customer! read more

I had a great experience here last night and came in again today. I got a rebuildable atomizer for $16+ and some batteries. Unfortunately the clerk helping me said that this one battery would fit a provari, a buzz pro, and my mechanical mod. Unfortunately, it only fit the mech mod, but they're going to let me return the batteries so I'm not too upset about that. I was bummed at their battery selection though. They seem to sell a lot of flat batteries rather than the ones with the nipples, and sadly, provari refuses to recognize a flat battery. However, they do have really good prices. I checked the battery's price that I had gotten and online it was going for a buck or two more than what this store was selling, which is surprising since comparing most stores to online prices has it the other way around. To the store-- please get a wider selection of batteries. However, I will absolutely be buying another rebuildable mod. read more

Thanks Tag! Artisan Vap is the place you want to go for your vaping needs. When you walk in, you get the vibe of a ulter high end niche shop, so you think? High Prices...farthest from the truth, the salespeople at artisan vap truly want you to have to best vaping experience period, they dont care about prices or anything of the sorts, just what's best! read more

Best customer service I've seen in the dfw area. If you need any information about vape mods, juices, etc.. Fred is your guy he is super helpful! read more

Hey guys! Alright, here is a two part review with an employee feature. Store, Product About me: I've been vaping for a while now with mechanical mods, and am experienced in builds and usage of all items that coincide with mods. I started off with a Stingray 18650 and fell in love with it. SO it grew on me and I got more and more into vaping! Have the know-how on most products but am always eager to learn about the new stuff! Part 1: Store Very well, I'll blunt. Its wonderful. I've been to plenty of vape shops all over Texas, Louisiana, Oklahoma, etc. I got a warm greeting from the assistant manager(who will also be featured in this review) as soon as I walked in. We conversed for a bit and had a good time, seeing as this was pretty great customer service. Right off the bat, I was offered to try their flavors, artisan line, and take a look at their new products. I must say, their cloud chasing line (The Artisan Vapor Company 90+VG Edition; Vol 39ml) is just wonderful. I've used it on almost all of my builds and performs just as well from an 18650 dual coil setup to a 26650 Single coil Build! The flavors are just as fantastic, you don't have to sacrifice the flavor for the clouds! Super tasty and doesn't give you a dry feeling in your mouth after multiple hits. My favorites are Fuzzy Navel, Paradise Island, and Forbidden Fruit. Now switching to the setup behind these vaping juices... I was wanting to get a new mechanical mod a few weeks ago. I'd already been researching different products from different stores and out-of-state independent makers. I was looking at the line of 26650 products that Artisan carried... Then I saw it. The Titan by VaporTech/Artisan Vapor. Here are some of the specs: *ALL CONTACTS ARE SILVER PLATED!(SUPER GREAT CONDUCTIVITY) *REPLACEABLE 510 THREAD RING!(I HAVEN'T SEEN MANY THAT WORK!) *ADJUSTABLE BATTERY CONTACT(GREAT FEATURE!) *FLOATING PIN FOR FLUSH FITTING(KEEPS IT SEAMLESS!) *90° LOCK/UNLOCK SWITCH(SO EASY AND STURDY! WON'T MISFIRE!) *LITERALLY ALMOST ZERO VOLTAGE DROP(PRESERVE BATTERY LIFE!) *THE FULL COPPER MOD WITH SILVER ACCENTS HAS A SPECIALLY COATED SURFACE TO AVOID/REDUCE OXIDATION AND FOR INCREASED AND LONG LASTING APPEAL! PERSONAL THOUGHTS ON THE TITAN; I love this thing! Hands-down the best 26650 MOD that I've ever used/owned! I've paired this MOD with both a TOBH Atty from Tobeco and the Indulgence Mutation XL. This thing is ridiculous, it'll fire as hard as an 18650 with super nano coils! The clouds you can get are phenomenal! I blew an 11ft cloud with this setup! Don't believe me? Here's the link: http://instagram.com/p/u4stqSRNdN/ Here's some photos of the Titan: http://instagram.com/p/u4xyMyxNSt/?modal=true http://instagram.com/p/u4kMr_xNTK/?modal=true http://instagram.com/p/u4kMr_xNTK/?modal=true http://instagram.com/p/u4kMr_xNTK/?modal=true http://instagram.com/p/u4kMr_xNTK/?modal=true Lastly, I want to talk about the Assistant Manager, Charlie. She is just magnificent! Wonderful with all customers, listens, RESPONDS TO YOUR INQUIRY(which I find to be the most important), and professional. She helped me throughout all of my purchases and decision making. When it comes to business, she's got it down. To top it off, very approachable! So friendly! I can see why she has her current position, TO THE POINT. If it weren't for Charlie, I'd probably still be looking around for a "settlement" on any other mod. Well, I'm glad I walked in when she was there. Thanks Artisan Vapor and Charlie for all your help! -Felipe De La Torre read more

Went inside and didn't even get a greeting. Wasn't asked if I needed any help. The employee didn't speak to me until I asked a question. Flavors were all bland. Bleh read more

I've been to quite a few vapor shops, but artisan vapor takes the cake for me. The staff is really helpful, and all their products are top notch. Their eliquid is superb, as they are sold for a great price. Hands down, the best vapor shop in this area. read more

The only reason they are getting one star is because after spending over $250 I wanted to return the batteries to buy an upgraded mod I hadn't even left the store and they said they do not do returns you figure if they want to do more business they would be a little more customer friendly due to the fact they would not return the batteries I'm going to make sure I inform everybody not to shop there because they're poor customer service the sad part is everything else about the facility was very nice. read more

If I could leave zero stars then I would. Every time I've been the staff has been less than helpful and don't seem to have knowledge about the products they have on their own shelves. I was talked into buying something that I wasn't really looking for and ended up going back to exchange it for something else hoping that the staff member would better be able to see my needs. They couldn't recommend anything to me and I was told repeatedly that they were out of stock on almost everything. When I asked questions about products on display the staff couldn't even tell me what brand anything was or the wattage and voltage on the products. His exact words were that it was really only there for display. Instead of exchanging the product, I did a full return and took my business elsewhere with more helpful employees. Another thing, when I told the staff member that I would just do a return, he made me wait to complete my return until he helped other customers who had came into the store after me. I realize they were actually buying something and he wasn't losing money on them but this store would have made money if they could actually help the customer. read more

Great store. Vape only which is really nice, no other ugly hookah or teenager styled tobacco products here. Just quality vapor items. Super friendly staff. Very knowledgeable. Would definitely recommend. read more

I gave a previous review that wasn't meant for this particular vapor shop. I was mistaken on the location. I use artisan on a regular basis and am very impressed by there customer service. I wanted to purchase a small bottle of fluid to get me through until a bottle I had ordered online came in. The gentleman behind the counter not only recommended a great flavor to hold me up. He also GAVE me a free bottle just in case my order took longer than expected. Now that is good service. They also have a very great selection of hardware. Very impressed by this shop. Will continue to use! read more

Every time I walk into this place I am always pleased. The juices are top quality and the people are welcoming. I have gone to several different vapor shops and this one is by far the best. Charlie is always on spot making my visit awesome with perfect customer service! Won't go any where else! Thanks Artisan! read more

Really good juices!! Looooove the fire and ice!! Nice clean store, friendly staff and great coupons sent to my email!!! The onlh thing is I wosh they hade more options on nicotine levels :( 16 isnt strong enough and 24s to strong so I bought one of each and just put both in my tank! Overall its a GREAT shop! read more

Bar none, the best e juices that I have found in the metroplex. All of their flavors tastes natural and smooth. I also have received excellent customer service from the manager Brooke, who explained and showed me everything throughly to me, and has helped me when I have had any questions are issues. However, I've have not gotten the chance to meet any of her employees, so I can't comment on anyone else at the location. They also have a good selections of well displayed hardware and the store is very clean, well decorated, and located in a very nice strip center. As of right now, their juices only come in 30ml sizes. However, I spoke with Brooke and smaller sizes will be available soon. I also, find their e juice bottles to be on the difficult side to drip into cartos, but they do have special caps available to correct the issue. One more thing of note is that they don't do custom in-shop mixing. You can' get the flavors in various nicotine levels. What you cannot do is get them in various flavor strengths or pg/vg levels. Their flavors are already so perfect that I wouldn't want to mess with them anyway. This is by far my favorite shop. read more

The staff was super knowledgable and helped a lot. They have a tray of liquids you can test while there and have amazing hours!

Good customer service, very knowledgeable employees. I am very satisfied with product. Sign up to be a member and will definitely come back for more e-liquids. read more

Not very impressed with this vape store. Their display of products is not very good. It is hard to tell what they have in stock. Only one person working behind the counter & she must have been having a bad day. Just didn't project a very friendly attitude. Bought a small container of juice & wasn*t happy with it. read more

For starters, it took over an hour and a half to complete my purchase at this place. For most places that wouldn't be a big deal, but for a place that supplies nicotine, I would expect better service. It was obvious that the slow reaction to my request was caused by the fact the staff were completely high out of their minds. I normally wouldn't care, but I went on my lunch break and they puffed their vapor right into my face...it was difficult not to notice. The price was probably one of the more upsetting things about this place. While I was dealing with the staff, all they did was try and sell the most expensive things in the shop. They couldn't provide any real backing other than "this is authentic...it will totally hold it's resale value" to me. I was really disappointment with the knowledge of the staff. On top of everything else, they couldn't give me a real answer on anything that I asked. When I asked if there was a difference between mechanical e-cigs and electonic, I was told "that is like comparing horses to airplanes." Although I think that is is easy to compare the two (both e-cigs and mediums of transportation), I do recognize that the people servicing me were stoned out of their minds. I normally wouldn't care, but it was a Wednesday at 11:30 AM...I didn't have the time or energy for this place. In the end, I would like to say I am mostly jealous of the personal at this location. I would love to be paid to smoke weed all day and blow it in the faces of my customers. I do not recommend this as a place to ever visit, but if you can obtain a position at this establishment, more power to you! read more