We loooved sunset here! We wandered in around 6pm our first night with no idea what we were walking…read moreinto, paid the entrance fee (a little hesitant, not gonna lie.. but it comes with a drink and honestly, worth it), and followed the hostess up and up into this treetop deck with a 360 view of the ocean and the jungle. Tables, nests, netting with pillows to lie back on, a live DJ setting the mood. We were some of the first people there, and within an hour it was packed for the sunset, which was just unreal. We stayed well past dark. The architecture alone is worth the trip.. there is this wild underground-but-above-ground tunnel situation you really just have to see for yourself. I didn't make it to the restaurant (Kin Toh) this time, but it is at the top of my list for the next trip. Tip: get there early for the best seats.

I spent weeks organizing a surprise proposal for friends here. On October 9, I went ahead of time…read moreto check out the space... we had a reservation for the next night at both the nest and DSJ rooftop bar. When I got to the entrance, the woman working there (Joanna) was unbelievably rude. I explained that we already had reservations and just needed five minutes to see where to set up the surprise. She flat-out refused and said I'd have to pay 8,000 pesos just to look. I asked for a manager, but she said the manager agreed I couldn't go up. She said the place is like the pictures online and I could decide from that. After 30 minutes of back-and-forth, she finally let me in -- and I was in and out in under 3 minutes. Thankfully, Juno upstairs was wonderful and actually helpful (the only positive part of this whole story). Fast-forward to the night of the proposal: Joanna, who knew it was supposed to be a surprise, asked in front of everyone, "Is this for the engagement party?" -- completely ruining it. Her apology didn't even sound genuine. The service after that was awful. We asked for the ahumador contra mosquitos they use at the tables, and no one brought it until we asked again and they brought it as we were closing out. The wait staff basically disappeared once they realized we weren't ordering food. We still met the minimum spend and even bought bottles, but it was the worst "special occasion" experience I've ever had. The place is gorgeous in photos -- but don't let that fool you. Between rude staff, bad energy, and zero hospitality, it's just not worth it.

What an awesome way to watch the sunset and have the fish cooked that we caught ourselves…read more Absolutely the spot to go to after deep sea fishing with Mexidivers. They only charged us $250 per plate (tacos, ceviche and grilled fish) for cooking up a delicious plate of fish. Drinks were great too because it was happy hour.

We loved our stay at Zamas. It was the perfect get away for peace and relaxation. A lovely bungalow…read moresteps away from the ocean. The staff was incredible and helpful. The restaurant was excellent and frankly, if you want quiet and beauty, you don't need to leave the premises. We want to go back here someday!

Had an amazing time staying at Mi Amor in mid December. We had a 5 night stay and the weather in…read moretulum was great but the plunge pool was very good at night. The concierge service was helpful they were able to call restaurant and cabs for us. The location of Mi Amor was also great, not that far from tulum ruins. We were also able to walk to the beach within 5 minutes. Food and service were excellent. We ate breakfast basically every morning at the hotel and we enjoyed everything from the pancakes, granola, oat, avocado toast, teas, and coffees. For lunch and dinner we ate at Mezzanine, casa Maria, and also went outside of the national park down by the hotel zone. The massage was great, we booked ahead of time for the couples massage and really liked it. Overall, we had an amazing experience at Mi Amor, we felt safe and enjoyed our time there.

Located farther north on playa paraiso - approx 3 miles from el centro tulum - this purposefully…read morereclusive jungle haven caters to couples and their blissfully romantic time. The concierge is wonderful and attention to detail too notch ... for example, every night, you'll find a complimentary thermos w/ sleepy time tea and truffles in your room, alongside a love note. Your room will be cleaned daily and even your iPhone cords will be beautifully folded up. I recommend getting a room closer to the ocean side as things can get load from main road. Enjoy the breakfast (and entire menu!) here as the food is best of all of tulum.

Loved staying at this hotel! (May 2019) It was quiet (adult only), clean, staff was very friendly…read moreand helpful with all questions we had. We had the King Room with a sea view (room #20) the room was right on the beach.. absolutely lovely! The free breakfast every morning was terrific! You walk across the street to the other half of the hotel and the women cook your breakfast to order! There were 5 different things to choose from every morning plus fresh fruit, coffee and juice. Don't forget to tip! There was a security guard on the premises all night as well. Great food and shopping right outside the hotel on the street! I've read reviews on other websites with people expecting more services or generally disliking this hotel, but I don't see how.. This is a nice, quiet, quaint hotel NOT a resort so don't expect to be waited on or all the amenities. Electricity is limited so heads up: no blow dryers or curling irons and use lights minimally to be eco-conscious. But you CAN charge your phone (outlets right next to bed) Also, no flushing TP so it must put in a little trash can under the sink, but we had no problems with this. There is the Sargassum seaweed problem on the beach but this is not fault of the hotel and the few hotels on the same beach shared with Calaluna work everyday to clear the seaweed for the guests but it builds up quickly. The seaweed didn't bother us, the beach was still very relaxing and there's so much other stuff to do in the area (ruins & cenotes) Would stay here again!

Amazing place we have been going to for many years. It is very bohemian which we like. A great…read moreescape from the technology and modern world. We can completely unwind on our beachfront cabana and private deck. Fantastic on the beach service with fresh food and drinks. Even during the rain, it's romantic. Our room is airy, breezy and makes up for not having air conditioning. We especially love the massages on the beach. If you come, ask for Natalia Munoz. High quality, customized massages. She will make you renewed and whole again. I've had chiropractors in the USA and she far exceeds expectations! The surrounding area has many restaurants to please your palette including pastry and gelato shops! Town center isn't more than 15 min ride. Many great things to say about Tulum in general including swimming w the turtles. But it is becoming more crowded and commercialized. Ironically making Calaluna a wonderful break away from the hustle and bustle despite being a part of this growing town! **if you require hot luxurious showers, electricity for your hot roller, curlers, hair straightener, blow dryer etc - then this is not your place. This place is to disconnect from the modern world. Enough electricity to charge your phones, iPads and has wifi. Your playground would be the resort and town. Your beauty....Au natural

I don't know why this only has 3.5 starts. I give it 10/10 and recommend for a peaceful getaway. My…read morehusband and I LOVED how secluded and private this place was. It is very close to restaurants and about 10 minutes from the city. Very clean and staff were so friendly and accommodating.

We absolutely loved our stay at Maria Del Mar! Everything about this property was beautiful and the…read moreservice was excellent. As soon as we entered, we were greeted by friendly staff and received welcome cocktails that were so yummy! As a boutique hotel there aren't many rooms, which I loved because they can give each guest individualized attention. The staff makes everyone feel so welcomed and they are easy to get in touch with if you have any concerns. The room was very comfortable and came with organic toiletries and bathrobes. The rooms were a bit dimly lit, but that wasn't a problem at all as you can just open the windows and take in the bright Caribbean sun. The pool and hammocks were great to use and the property also has its own beach which was lovely! The restaurant is also good and right on the beach! You must try the fresh guacamole and margaritas! The location is ideal as it's right across from a convenience store, ATM, and close to the bar and restaurant Mateos, but I'd also recommend going a little more south for other restaurant options. It's also just a short bike ride or taxi over to the ruins! Would love to stay here again if I come back to Tulum!

You HAVE to come to Ahau. The watermelon margarita, Mojito, are really really good. The food?…read moreMmm-mmm delicious. Great music great service. Sergio and his colleagues are very courteous and professional. The music was chill. Excellent vibes. Had to come back and amend the post for we returned to try their breakfast. Sergio remembered our names and sat us right away. We tried the pancake plate which came with a side of ice cream. Tasted very natural and coconut flavored. Mind you I don't eat ice cream. This one is a must try. I got huevos rancheros and my wife got huevos con papas. Our party also got the enchiladas breakfast. Everyone really enjoyed their meal. Check out the pics.

My husband and I came yesterday to the beach at Ahau Tulum. the service (CARLOS) was…read moreoutstanding!!!!! we first thought the place was a bit pricey, however we didn't realize how amazing of a time we would have. Again, SERVICE was like no other. We spent the most lazy, amazing day, being served by a WONDERFUL waiter, the drinks were delicious, the food well crafted and the view of the beach like no other. the beach is clean, the atmosphere peaceful and the beach chairs and bed so comfortable. Today, we are back for DAY TWO! Carlos is our server again. This place is a hidden jewel in Tulum. We are planning on spending a few days in this beautiful place next time we are in Tulum.

Terrible hotel. We were out in room B. The air conditioner and toilet did not work upon arrival. We…read morelet them know and they said they would come and fix it. First night we sweat all night and couldn't sleep. The next day they came and "fixed" it. The cleaning lady even said our room was so hot and the other rooms are supper cold. I'm in the room now, day 2 and we are SWEATING just sitting down at 7pm. We asked again and the manager said the air was fixed. It isn't. We asked if we could be moved to a different room, he said no it's sold out. We asked if we could check out and get our money back, he said no refunds. So basically, screw us! His attitude was awful!!! I would also like to mention the room wasn't clean upon arrival. It looked tidy, but the shower had a lot of sand and the coffee cups had leftover sugar and coffee in them which means they didn't clean the fridge area at all!!! Terrible resort, avoid it at all costs. I travel a lot and this is the worst place I have ever stayed.

I stayed here for New Year's Eve 2020. We booked last minute so the price was high, but I loved the…read morebeachfront view and the privacy of the room. Every day, there was a free breakfast (you could pick from french toast and fruit or a rice 'n beans and fruit thing) which was nice. The food wasn't the most exciting, but it was filling. Across the street from them, there's an adorable taco place (sweet potato tacos) that did 2 for 1 drinks happy hour for five hours a day, and I got enormous mojitos, larger than my face for around $3 each. At Punta Piedra, my room was cleaned daily, with new towels, and they had a nice bowl of water by my door for me to wash off my sandy feet. The owner of the place was really helpful in explaining the taxi/bus system and in calling me cabs (we'd been ripped off at the airport and were nervous) and I liked having someone I could trust. I locked my stuff in the safe every night and in the day when we went out (two MacBooks, an iPad, passports) and nothing was stolen. The safe didn't feel very secure -- the lock was kind of iffy, but the room did, and as we had a beach view, and a private building, it would have been hard for a stranger to rob us. The sea was gorgeous and blue, but had some seaweed in it, as we'd expected. However: there's a way around this. Walk up or down the beach (you can get to this by climbing over the rocks at the side, or a looooong walk via road) and stretches of the beaches there (not all, but some) were seaweed free; the tide does what it wants, right? I swam and paddled and had a lovely time. BRING SUNCREAM. It gets hot. Would love to go back.

Spent 5 days here for a wedding and what a blast!…read more The resort is glamping style. Our room was ocean front - beautiful sun rise, ocean views, very comfortable room. The staff here has been fantastic. Working around the clock in service of the guests Beautiful experience of ocean and woods Good menu for breakfast and meals. Mediterranean inspired southern America foods Have to be here to experience

Overall, we had a pretty good stay and are glad we experienced it. The property itself is…read morebeautiful, and we got lucky with a stretch of amazing weather, which definitely helped. The food was a highlight. The included breakfast was fantastic every morning and absolutely worth taking advantage of. We also had dinner on property one night and it was excellent. A little pricey, but that's pretty much expected. A couple things kept it from being a perfect stay. Some of the rooms are really close to the road, and in our first room all we could hear were trucks and cars going by. Not exactly the relaxing nature sounds we were hoping for. We ended up switching rooms because the toilet wasn't working properly, and thankfully the second room was much better. One thing worth mentioning that the hotel has zero control over is the amount of sargassum seaweed on the beach. The smell was pretty rough during our stay, but that's just nature doing its thing and not something I'd hold against the property. Not sure we'd stay here again, but we're definitely happy we went. It's a unique experience, the food was excellent, and the property is stunning.

This review is only for the restaurant/bar that's accessible via the public beach. It's one of my…read morefavorite places to visit when in the area. In addition to the lovely view, the staff is always friendly and welcoming. They also have the best Happy Hour in my opinion as the drinks are quality beverages. It's buy one, get one on margaritas, frozen and on the rocks and they're good both ways.

Our first night in tulum we had dinner at Mezzanine and we stayed at Mi amor. Our hotel gave us 2…read moredrink vouchers and we were able to order any drinks. For food we ordered pad thai and drunk noodle medium spicy which was very spicy. We had a great time, took pictures by the swing they had and walked by the beach through the entrance at Mezzanine

While visiting Playa del Carmen, we decided to make a 2-night side trip to nearby Tulum and were…read morestunned by how expensive hotels were in the area. I did some searching on a travel app and up popped La Conchita at a very reasonable price. And while the reviews were great, I still wasn't sure what to expect since this place was 1/3 the price of other nearby hotels. Well, all I can say is: wow. This adorable, hyperlocal little mini resort is everything we were looking for. It features a cluster of grass-roofed cabanas surrounding a lush, tropical courtyard filled with white Caribbean sand. Every room has an outdoor seating area (some larger than others) so you can enjoy the ocean - which is only steps away as La Conchita is located right on the beach. It was so amazing to be lulled asleep every night by the loud, crashing waves. The property is no frills - there's no on-site spa, bar, or restaurant. But there's a beach club literally right next door which you can order from while enjoying La Conchita's private (and complimentary to guests) palapas and beach mattresses. There are also massages available in the beach area for a reasonable price - we saw many people partaking of them while we were there. Our room itself was big, bright, and comfortable. The bed was luxurious, the bathroom small-but-clean; and the room contained all the basic amenities we could need for our short visit: a small fridge to keep the beers cold, and a Nespresso machine for morning coffee. Our unit (#5) faced the beach directly, and we spent lots of time on our patio, watching the waves crash and the palm trees blow in the breeze. There are also several restaurants and bars lining the street, all within walking distance. Our favorite was Potheads, and elevated coffee shop with delicious food (and espresso, of course). We also dined at the tapas bar next door and it was delicious. They also offer a 10% discount to La Conchita guests for breakfast and dinner. When we left La Conchita we both agreed we can't wait to go back here on our next trip to the area!