You HAVE to come to Ahau. The watermelon margarita, Mojito, are really really good. The food?…read moreMmm-mmm delicious. Great music great service. Sergio and his colleagues are very courteous and professional. The music was chill. Excellent vibes. Had to come back and amend the post for we returned to try their breakfast. Sergio remembered our names and sat us right away. We tried the pancake plate which came with a side of ice cream. Tasted very natural and coconut flavored. Mind you I don't eat ice cream. This one is a must try. I got huevos rancheros and my wife got huevos con papas. Our party also got the enchiladas breakfast. Everyone really enjoyed their meal. Check out the pics.

My husband and I came yesterday to the beach at Ahau Tulum. the service (CARLOS) was…read moreoutstanding!!!!! we first thought the place was a bit pricey, however we didn't realize how amazing of a time we would have. Again, SERVICE was like no other. We spent the most lazy, amazing day, being served by a WONDERFUL waiter, the drinks were delicious, the food well crafted and the view of the beach like no other. the beach is clean, the atmosphere peaceful and the beach chairs and bed so comfortable. Today, we are back for DAY TWO! Carlos is our server again. This place is a hidden jewel in Tulum. We are planning on spending a few days in this beautiful place next time we are in Tulum.

Had an amazing time staying at Mi Amor in mid December. We had a 5 night stay and the weather in…read moretulum was great but the plunge pool was very good at night. The concierge service was helpful they were able to call restaurant and cabs for us. The location of Mi Amor was also great, not that far from tulum ruins. We were also able to walk to the beach within 5 minutes. Food and service were excellent. We ate breakfast basically every morning at the hotel and we enjoyed everything from the pancakes, granola, oat, avocado toast, teas, and coffees. For lunch and dinner we ate at Mezzanine, casa Maria, and also went outside of the national park down by the hotel zone. The massage was great, we booked ahead of time for the couples massage and really liked it. Overall, we had an amazing experience at Mi Amor, we felt safe and enjoyed our time there.

Located farther north on playa paraiso - approx 3 miles from el centro tulum - this purposefully…read morereclusive jungle haven caters to couples and their blissfully romantic time. The concierge is wonderful and attention to detail too notch ... for example, every night, you'll find a complimentary thermos w/ sleepy time tea and truffles in your room, alongside a love note. Your room will be cleaned daily and even your iPhone cords will be beautifully folded up. I recommend getting a room closer to the ocean side as things can get load from main road. Enjoy the breakfast (and entire menu!) here as the food is best of all of tulum.

Very nice little hotel in a quaint Mayan town. Very recently built or remodeled. We found Roger…read moredowntown at the paper store. He is the owner and a very nice man. We stayed here with our kids in two rooms in December. Only one room has air-conditioning but he gave us a hammock for the other room. The only real knock is there is no hot water but it is so humid that we don't miss it. We are the only ones here tonight. We had a very quiet and relaxing time sitting on the patio.

The best place to stay in Tulum. Their food and drinks are also amazing! The staff is also…read moreincredible.

Stayed here for my first visit to Mexico! Where to begin…read more.. One ; it's far from the main city's about 45-1hr away from the main tourist towns. A taxi will cost 50-75$ depending on your driver ; rates seem to changed even when coming & going to same location.So having a rental at this location of the hotel might be better idea however please be aware this hotel is down a bumpy long dirt road! Two( Check in) went pretty while expect for the paper signing about 20 papers than I was told to make sure all my signatures matches my passport as they may have to call me back out if the owner does not agree with them ( Wierd) .Also got a free welcome drink of choice which was nice !!! Third( room) ; just as described; I booked the deluxe room which had a private shared pool with 2 others. WIFI went in and out. Pretty bad if you need to do work or school work as I did being I took a summer class.( I didn't allow housekeeping to come while there and I didn't use the safe just to keep everything safe as I read other reviews on Travelocity. Shower Water did get warm after I realized the correct way to turn it ( my fault) ! Fourth( hotel restaurant) it said free breakfast which from reviews I read was free a few months ago it's no longer free the only thing that was is a choice of ( coffee, orange or fruit) you pick 1.. disappointing since that was one of my reason of booking the hotel ! Also breakfast was not too pricey but dinner and drink are like if we're in the us ! No difference in price. I also ordered a certain breakfast plate which they did not make correctly it was missing two items .. Fifth( pool/beach) ; I use the top balcony pool once it was nice with an amazing view. Beach was rocky and had a lot of seaweed I did not even go on the beach even tho it had a lounge chairs . Best part; the view ; staff was very nice & friendly ! It's very secluded & private if that's what your looking for. Covid testing was 120 each usd Covid testing cheaper elsewhere noticed after being taxi too a bar and it's many other places just a heads up but at least they provided it . A doctor will be called to hotel and sent to your room ; get results in a few hours !

What an awesome way to watch the sunset and have the fish cooked that we caught ourselves…read more Absolutely the spot to go to after deep sea fishing with Mexidivers. They only charged us $250 per plate (tacos, ceviche and grilled fish) for cooking up a delicious plate of fish. Drinks were great too because it was happy hour.

We loved our stay at Zamas. It was the perfect get away for peace and relaxation. A lovely bungalow…read moresteps away from the ocean. The staff was incredible and helpful. The restaurant was excellent and frankly, if you want quiet and beauty, you don't need to leave the premises. We want to go back here someday!

Our stay at Boutique Hotel Mawimbi has been amazing! The…read morebest location in Holbox, close to restaurants, bars, central plaza, Mercado Municipal, etc, etc. From the moment you talk to Marcia, the receptionist, she makes you feel welcome and special. She personally took us to our beautiful room, introduced us to the other staff members and showed us around the beach front area. During the course of our stay we have met the owner, Ornella, the waiters Salvador, Moises, Amber, Facundo, Sofia, other members of the front desk Sandra, Zelet, other team members Anita, Fernanda they have extraordinarily reached the highest marks of costumer service and relations with the guests. The food at the restaurant is fabulous and authentic, the cocktails well portioned and very flavorful as well. I highly recommend this business, we are having a wonderful time.

A special hotelito of only 11 rooms right on the beach and on the edge of town. We walked past…read moreother hotels and couldn't be happier that we found Mawimbi. The grounds are impeccable, the room (Calibri) was immaculately clean. The staff in the restaurant is extremely friendly and professional and their Covid protocol is excellent. Breakfast is included in the rate and is healthy and hearty. We also ate an excellent dinner in Barquito, the hotel's restaurant on the beach. It was convenient to charge everything to the room and the menu variety and fresh ingredients could have one eat every meal onsite. The vegetation, decor and attention to detail like raked sand makes this a special, friendly and relaxing place to stay. Please book at Hotel Mawimbi, the pandemic has taken a toll on Isla Holbox and this is a great hotel to relax and feel safe.

What an amazingly beautiful resort. It feels like you're walking through a jungle. We had a great…read moretime during our company outing. The staff really took great care of us. I enjoyed the food and drink options thoroughly! I also got a massage at the spa, which was awesome. Very relaxing and professional. Be careful, it's very easy to get lost!

My girlfriend was sexually assaulted by a staff member at Secrets Tulum during a spa treatment, and…read morewhat the hotel did afterward was almost as disturbing as the assault itself. They blocked the police I called from entering the property. There is now an open criminal case with the Quintana Roo State Prosecutor's Office -- file FGE/QR/TUL/DEL/4225/2026, assigned to the Specialized Prosecutor for Sexual Crimes, Tulum. That's an official case reference anyone can verify. Do not give this resort your money. The moment my girlfriend told me what the male spa staff member had done to her, I got her out of the spa and went straight to management. The manager's response: "I know him, he would never do that, I've known him for 3 years." I called 911 myself. Police arrived -- and hotel staff refused to let them through the gate. I spoke to officers through a fence while management told me police were "on the way." When I asked for the staff member's name and the manager's own name: "for privacy reasons we cannot tell you." I have that refusal on video. A front desk employee covered her name tag with her hand. Three men then came to our room who said yes when I asked if they were police -- then claimed to be "from the prosecutor's office" -- covering their badges and refusing to give names or ID numbers for two hours, while my girlfriend, the victim, was too frightened to leave the room. She never got to speak with the real officers, because this hotel turned them away. Imagine how you would feel, knowing the actual police couldn't help, we couldnt just leave because the hotel controlled the gate, and they had security waiting and following us as soon as we left our room. It was terrifying. We don't speak Spanish and were given no translation or victim support of any kind. Security followed us until checkout and wouldn't let our driver through the gate until our card was charged in full. We left the moment we could arrange transportation. Formal complaints are filed with the Quintana Roo prosecutor's office, Hyatt corporate and its ethics line, Mexican consumer and tourism authorities, and the Government of Canada. When it mattered most, this "5-star" resort protected their staff member and stonewalled the police.

Wow! What a wonderful place to stay! Food was very good. Rooms were lovely. Beds are good. Could…read moreuse some soundproofing, next time I'd bring earplugs to not hear neighbors chatting. Nice big pool. AC works great! You get small toiletries in your room. Bring a small washcloth or a loofah. I'd like to live here for a month just relaxing in nature. WiFi worked great near lobby. But not at all in rooms that are further out. No , so bring a book

Mayaland and Bungalows is in the rain forest but it only rained a couple times while on our…read morevacation and being from Tucson I welcomed the rain. It's such a great place to get away, enjoy a walk around the grounds filled with tropical flowers and trees, enjoy the pool after a hot humid day and ultimately just relax. We stayed in a suite with a view of the Observatory and enjoyed the sound of birds throughout the day, especially in the morning. They have three swimming pools and their own private entrance into the Mayan ruins. Entrance to the ruins is $14.00 USD per person a private tour to the ruins is an additional $50.00 USD total (which we did). The staff are all Mayans and were very friendly. A quick shout out to Christina in the gift shop, Danny who works at the pizza joint outside and Velario one of the bartenders. We had such a great time we're going back next year.

This place is amazing. The staff are wonderful. The resort has activities every day. It's very…read morepeaceful and quiet. Rooms are super cute. Views spectacular!

I visited this hotel in October of 2021 with my husband for 4 days and it was absolutely amazing…read more If you're looking for a place to disconnect from the world this is it. the island itself is laid back and beautiful. It feels like time stands still and you're in this never ending relaxation mode. Our reservations included breakfast and it did not disappoint. The food at the hotel is pricey but very good. We would take our breakfast fruit platter to the beach beds and relax at the beach all day. There are tons of street vendors on the beach a have cash ready because they have fresh coconuts and empanadas to sandwiches and other snacks. If you buy a coconut and drink the coconut water you can ask for the vendor to crack is open and take out the fresh coconut meat for free.

What an amazing place to stay for our honeymoon. Everyone here is so friendly, lovely, and…read morewelcoming! The food and drinks at the restaurant are exceptional. Easily one of the best meals we've ever had in our lives! Would highly recommend to anyone Muchos gracias Punta Caliza!

I stayed here for 4 nights in January and had a lovely time. Yes, there were a few negatives, which…read moreI'll list shortly; however, the staff more than made up for any small issues. Good: - 3 minute walk to beach - cute design - amazing food (though I only got to eat breakfasts there) - friendliest staff ever - reasonably-priced Bad: - rooms are a bit more rustic than I thought and showers didn't properly work (very hard to get heat going) - extremely dark in the rooms & you can hear everything. I could literally hear (loudly) my neighbors who were talking, coughing, going to the bathroom, etc. - not on ocean front and the beach bar had old chairs I think the bad has been factored into pricing but I just wanted to be transparent about some of the issues so that people aren't disappointed. But even with all the negatives, I thoroughly enjoyed my stay because of the staff (including the resident dog). You can stay at other hotels that may have better amenities, but you win't get the same service from the staff as I did at this hotel. It almost felt like they were extended family.