The team who built the sale have reached out to repair the situations caused by a rouge element…read more The consequences were enough to repair the trust. I would recommend shopping here. They worked very hard to build the sale. And have been able to keep us as a customer. They save you money. They have the selections and comparisons. They are knowledgeable and had us outfitted to a T. Thank you Steven, David, Maria, and all the others on the floor and garage team. We got a bunk house light from Coleman. It matched our towing capacity, budget, and mission. Give them a visit.

I am extremely disappointed with the level of customer service we received during our recent visit…read more My partner and I had a scheduled appointment, yet we waited approximately 2-3 hours without assistance, while other customers who arrived after us were helped first. We were later informed that the delay occurred because the sales team assumed, based solely on my last name, that we only spoke Spanish. As a result, we were told to wait constantly which ended up being for a Spanish-speaking representative--despite the fact that I do not speak Spanish and never requested such assistance.This situation was both frustrating and concerning. Making assumptions about customers based on their name is inappropriate and unprofessional. Not only did this result in a significant waste of our time, but it also left us feeling unfairly stereotyped. I hope this matter is taken seriously and addressed to ensure that future customers are treated with fairness, respect, and without bias. And yes I did make two separate reviews because no business who deals with the finances of people with many different backgrounds should make assumptions.

I'm in Tyler every few weeks for work and I have to stop at this place and treat myself every time…read morebefore I come home. They have items for bikers (as in motorcyles), law enforcement officers, hunters, blue collar workers, sportsmen, outdoorsmen, dutch oven cooks, campers, fishermen, veterans, gun and knife enthusiasts and more! It was a great store before COVID, but its under new ownership now and they've made it even better. The staff is helpful and courteous. The prices are reasonable (thank goodness or my wife would kill me). They have a huge selection. One of my recent finds was the oversize bandanas. These are great for guys with big heads (like me) or women with tiny waists. This is also my go-to place for cast iron pots, pans, and dutch ovens. I almost bought a blow dart gun the last time I was there! Even of you don't buy anything (good luck with that), just shopping here is an adventure!

These guys got it all! Whatever you need! Great staff and a wide variety of military, civilian and…read moreother cool stuff! Definitely worth it for you to check it out!

Very helpful people. Great store. Good service…read more More selection than anywhere else in Longview

great folks there and will 100% give you great customer service - helpful, without being pushy…read more The store has the best selection in Longview and reasonable with their prices all in. - I DO wish they carried used and surplus guns but hey....the stuff they have is nice. Ammo selection is very good with all the items you need to deck out the firearm of your choosing. In the end though the people there make it one of my favorite stores of all time.

Another pain free transaction at NO. Suppressed Rifle they had to go locate also added another can…read moreall waiting on approval. Go see them you will be very pleased.

So I work out of town and I choose this place as my FFL dealer I bought a gun from palmetto state…read morearmory in the state of Texas as long as ur from Texas u can buy a gun any where In Texas the guy in the front desk told me he could not sell me the gun because my home address did not have a Royce city address. Said new federal law . Even tho my drivers license is from the state of TX would not recommend maybe they thought I was a criminal because of the way I look. Found a FFL dealer in rockwall TX got a rifle there plus the one I bought it will get re shipped there.

Prices are high. Clean. Academy needs work on how much room we can move around in the aisles. TOO…read moreTIGHT. Cannot breathe. God forbid there's more than three people at the same location looking at something in the clothes section. Still better than Walmart. Associates are fair. I wouldn't ask for help, unless I truly couldn't figure it out.

Came here to complete our assembly of a firearm. The had the tools we needed to complete this task…read more Only had one team member in firearms that could help us and was knowledgeable. The store is organized but team members need some fine tuning here. Prices are not bad.

Atwood's has some of the worse Management possible. They report false information on they…read moreemployees. Pick and choose who to harras based of off color. Claiming false statements that customers supposedly calling in and reporting false claims. Can never show proof of any incident that was supposedly said or done.

Great group of workers here at the Tyler store. Always very helpful. Pretty vast collection &…read morevariety of items . Prices are better than most others places around ....just wish they - or someone around this area had a place to pick up feed or hay on a 24hr availability...Kinda like on call , cuz there really are times that a place like that would be a godsend....