This store truly has anything you could ask for, including the perfect gifts, graduation presents,…read moreor shiny items to treat yourself. I especially appreciated the owner's decision to sell items whose profits are to non-profits that support important advocacy. I will certainly be back.

Everything!!!!. Great people great clothes, Baby Things it's perfect . Candles , gorgeous jewelry,…read morebeautiful women clothes, purses

Yep - I'll concur with Helena B...Upstairs is adorably random. If you seek a cornucopia of gifty,…read morecute-ish items, Upstairs Boutique is your jam. The store is owned by a lovely lady who curates goods from all over. I was especially a fan of the leather cuffs accented by metal rings and the completely over the top cute stitched change purses with random sayings plastered on them. At $5 a piece, these precious little change purses are the perfect on-hand gift. My personal fave it the red and goldenrod circus-esque option that says Boss Lady on one side and "Show Em The Bacon That Yer Makin" on the other. Beyond those goodies, Upstairs Boutique has a small selection of clothing and a baby/kids area near the back. If you're feeling gifty, drop by Upstairs Boutique.

Very disappointing experience. The lady who runs the shop is rather arrogant, and she has…read morerestrictive store hours if you are a working person. I purchased an item at the shop a few years ago, and after getting the thumbs down from my daughter, I returned it, only to be handed a useless piece of paper--a store credit. I am very good about recalling details and do not remember receiving verbal notice about "store credit only returns" nor do I recall being told the store credit is only good for one year. I just literally handed that woman $55 for absolutely nothing while being forced to honor her shoddy business practices. In this day and age with wonderful selections and store policies, elsewhere, I don't see how she continues this narrow and unethical business practice. Her clothing/gift selection is certainly nothing special, so you'd be wiser, in this case, to not shop local.

I will just start off by saying clothes shopping is a struggle for me. I have little patience but…read morealas, I needed cargo pants & a belt for the range & upcoming classes. Instead of purchasing online, I decided to stop by & I'm very happy I did. The woman assisting me was so helpful! Let's face it, we're all built differently so I appreciated being shown the differences in selection & being encouraged to try them all on. It's great feeling when you find "the pair" - & in my case, I found two! They're so comfortable & hello - pockets! Also grabbed a good belt which says a lot. I don't like belts but again, I found "the one." I managed to show up during a sale so I felt I got a great deal on my purchases & the brand makes quality products. I adore my backpack I purchased online & now my clothing & accessories. I'll definitely be back for more & thanks so much again for an outstanding experience.

I stopped to look at their boots while I was in the neighborhood. They have top notch gear and…read moretheir boots are high quality with triple stitching. I was hoping to find a bargain but ended up paying full price which is unusual for me. I did find a great deal on a pair of tennis shoes though so I now have two sets of new footwear. If they had more clothing in my size I would have stocked up on those, too. Not to mention the great gear they carry. The staff was friendly and helpful and I helped me feel better about leaving so much money behind.

First time at Obsession! Great costumer service! The owner is fantastic! She helps create beautiful…read moreoutfits! I definitely recommend visiting this boutique!

Great women's boutique!…read more Teresa, the owner is wonderfull.. She gives you a lot of time even though she has a lot of customers. beautiful clothes absolutely beautiful.

For years, my wife would find clothing and accessories at a store called A La Mode in Arlington…read moreHeights. First when they were on Northwest Highway and now at their location on Campbell Street. The same ownership opened a sister store a few doors down on Campbell called Charisma. A La Mode is still great, but I have found so many gifts for her at Charisma because I think it caters more towards a mature woman (trying to be PC here). My most recent experience was a Christmas gift for my wife. The store was locked, but I knew A La Mode was related, so I went in and asked for help. As has happened in the past, they cheerfully opened it and helped me with my task. I have often dealt with the daughter and she has great taste and an enthusiastic customer service spirit. I described what I was looking for and she had a few suggestions, but nothing hit. I noticed a display and she found the size I was looking for and it was an instance success. She even said the blue would work well with my wife's eyes. (so cool she remembers her). My wife says I never have given her a gift from Charisma that she hasn't loved, and this was no exception. In a time where we are click happy to quickly make a purchase and have it delivered to our home, it's such a good feeling to have special attention, someone to bounce ideas off of and have more of a value added experience through great customer service. If you're a guy, don't be intimidated because they will listen and help. Even if your wife's eyes are brown.

I bought a beautiful black and silver evening hat there 25 years ago and I still have it. I regret…read morenot purchasing the feather hat also.

Such a Fantastic Place! Rori is So Friendly and takes the time to listen and help! Excellent…read morevariety of wigs, I'm on my 2nd LOL! Just a fun place to go!

This person is slower than molasses in January, he also doesn't return calls. It is next to…read moreimpossible to deal with him. He had an expensive rug from me that he promised to sell at auction, but said auction did not take place. It took me many attempts to retrieve my rug.

When you just sold a high end house and have to trust someone , we had all most given up when we…read moremet Bill Little, amazing person, just as amazing crew ,creative and an eye for detail and VALUATION that blew me away. Tight security for a massive crowd and I was nervous but we hit a home run with Bill, by the way big time estate lawyer was on hit reference list and he gave a glowing review . I told Bill I will be glad to be on his reference list he is trustworthy and meticulous.

Loft has been in this location for years. They always have a nice selection of clothes and a…read morevariety of sizes. This visit was to return an online order. The wait was extremely long, well over 15 minutes. There was no acknowledgment of the wait. They were with another customer, however could have been more efficient.

I wasn't sure if the staff were customers or staff members. Most wore sweatpants and sweatshirts…read morewith no makeup and their hair a hot mess. When I asked where to find a shirt, they would point to a direction in the store. They lacked the willingness to provide customer service and to look presentable.

I love writing glowing five star reviews. Even more so when it's for a fantastic place that…read moresupports amazing causes. I went into Annie's Resale for the World yesterday not knowing anything more than they were a resale shop. It turns out that their profits go to several charities around the globe educating children, providing food, shelter and emergency relief to families, and strengthening local churches and community programs. A section in the shop is dedicated to photos, books & explanations of the various causes they are supporting. I walked in and Annie greeted me instantly. She was so warm & kind to me and everyone that came through. One gentlemen came in wanting to do consignment and although they don't do that, she was so helpful to him in directing him to another spot. She let me pick a coupon out of a bowl and I got 20% off my order, plus she gave me a 10% off for my next visit. I heard her explain the shop's mission to several people, including myself. They've been open just 10 months and she said the community has been great with supporting them and giving donations. She didn't realize what hard work it is to run a retail store...but I'm sure it more than pays off in the end! I must say they have some great merchandise and it's SO well priced. The selection was very well organized, very clean, tons of brand new items and the prices are just fantastic. I saw a ton of cute earrings for $2 including many new pairs. I found a really cute fall dress for $13 that is in new condition. She was telling me that the donator brought in 6 of the exact same dress and this was the last one - Score! Baby clothes were just $1 each. Their dressing rooms are much nicer than any I've seen in any retail store, let alone a thrift shop. Beautiful curtains on the doors and nice seats inside, beautiful mirrors and decor. I was shocked when I went in to try on my dress! Anyone going to this small shop can be confident they are getting a great price, clean & well worth it merchandise and you should feel warm & fuzzy inside knowing you've helped in some tiny way. Annie's Resale for the World is just across the street from me so I see myself popping in here quite a bit! You can also volunteer here a few hours each week!

The only reason I knew this place existed was because a friend of mine volunteers here. If she…read morehadn't told me about it, I'm not sure I would have ever bothered to check it out. You can't tell much from the outside, but inside, you discover the heart of this organization. Yelp needs to know about this place!! This is not Goodwill. It's not a large store filled with tons of kitschy and mediocre clothes. Nothing is broken. There are no holes. There are no disinterested employees. It is small. It is cute. It is a little pricier than typical resale stores. It is hit or miss. But it is amazing. The clothes are high-quality. Books and media are in great shape. The jewelry is exquisite. The staff is so friendly and attentive. And they have dressing rooms! Beautiful dressing rooms with cute curtains and little lamps. And purple! Lots of purple. The thing that really sets this place apart from other resale shops are the partners -- people on missions all over the world. When the items within the shop are sold, the proceeds are donated to different partners across the globe: leaders that are educating children, providing food, shelter, and relief to families, and strengthening local churches and community programs. So if you really want to give back to the community, I mean REALLY give back -- to the world, consider stopping here for some of your purchases or donations.

Great place to shop there's always something there I can find!…read more The owners are really nice and helpful. This is one of my favorite shops in Arlington Heights.

Didn't even acknowledge we had entered the store. No hello no nothing. He was busy speaking to…read moresomeone he obviously knew very well. As when the bell on the door rang he didn't even look up. Just gave me vibes that I didn't like . Not to mention severely overpriced. You must not like money? What a joke. It's very clear we were not a priority or serviced at all. And that comes off as you don't want a certain type of person in your store. Disappointed. Won't be back. Was prepared to spend upwards of $2,000. Guess me and my money aren't good enough for thrill vintage.