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    Zippy Shell of Passaic County

    3.7 (3 reviews)
    Open 8:00 am - 7:00 pm

    Services - Zippy Shell of Passaic County

    In-state moving

    Out-of-state moving

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    5 years ago

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    U-Haul Moving & Storage of Totowa

    U-Haul Moving & Storage of Totowa

    (4 reviews)

    Terrible experience. I will not rent cars from them again. I rented a van for about 1 hour…read more According to google maps, the trip was 18 miles each way to pick up furniture, for a total 36 miles. They charged me for 68 miles plus $30 fuel charge. In total I pay almost $200, which is far too much for a such a short trip.

    Totowa UHaul do not care about customer service at all. Just looking for money and do not care…read moreabout customer service. I got stuck with there rental last night in Pennsylvania on Route 81 north in Harrisburg, due to Black ice on the road. The road were extremely dangerous and slipper. Too many accidents to travel. I had to wait this morning in a truck all night. My rental were due back this morning at 7 am. I inform U Haul last night that I was stuck out of courtesy since the rental were due back this morning. I even told the owner Natalie of Totowa U Haul, this morning I was stuck due to the weather. I was able to bring the rental back this morning at 9:15 am. What did she do. She charge me for another full day since I was late by 2 hrs. What Happen to customer service There. I guess she just want extra money and do not care about customer safety. Corp U Haul should be ashamed of this practice by her. I will never rent anything from this place again. I will rent it from Penksee, Budget or Home Depot. What happen to U Haul policy of taking care of the customer safety. i Guess Natalie just wanted me to total and crash the rental equipment. Life is more important than making couple of dollars to have it in time. Do not rent from Totowa UHaul Jon

    Zippy Shell of Passaic County - selfstorage - Updated June 2026

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