Expensive for the job performed. Bugs still attached to front end. Didn't want shine on tires but drivers side of car tires were slopped with dirty brown tire shine. Probably one of the worst car washes I have ever paid for. I rather drive the car dirty and will not waste my money here again. This used to be a great place, what happened? read more

Zips is located on the main drag in Alamogordo, New Mexico. Offering free vacuums with every car wash. It's a great deal, particularly if you've been to the nearby, White Sands, National Park! Offering reasonable prices and quick service. This is a great place to stop in if you need to give your car a little love! Note that this location is going cashless effective March 1, 2023, so make sure you have your plastic. read more

Zips Car Wash - Zips car wash - Car Wash Near Me - Alamogordo, New Mexico

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Update - cost for the part is $400 plus labor. So we will be out $500-$600 and yet still the company refuses to pay for the damage caused by THEIR equipment. Couldn't even refund us the cost of our car wash. Just said "oh well, we have a sign up saying your car could potentially be damaged and we're at zero fault.". Steer clear unless you want an additional unexpected bill! read more

I have had issues with the online app since signing up three months ago with the website saying my account not found. They are, however, charging my credit card $21.25 a month. I called this morning to cancel after several people in my town has complained about damage to their vehicle and Zips refusing to do anything. I'm afraid to take my truck through the car wash now. I called their customer service this morning to cancel. I talked to a man who got the account number from me and said my account is in a different name (my son's who was with me when I signed up). He stated he cannot make changes to or cancel the account without my son's authorization, even though it is my truck, my phone number on the account, and my credit card being billed. He then tried to offer me a special 50% off rate for the next three months. I asked him how he could make changes to the plan without my son's authorization but he couldn't cancel the plan. He said I could relay the message to my son. Well, I could also relay the message to my son that it was canceled, right? This is BS and they just don't want to cancel the plan. I told him I would take care of it and dispute the charges through my credit card company. read more

Most Friendly's Mrs Ailiee was so nice and helpful made our day!!!!And our vehical shine like new . Try it out!!

Slow way to slow. Need better equipment or management. Staff in friendly and doing what they can. But service is way to slow

Tired of taking my sweet, sweet Bimmer through a stagnant K-Mart version of a car wash, I decided to give this place a try. And I'm sure glad I did! BLUF: This would be Alamogordo's equivalent of El Paso's Mister Carwash. You pull up to the teller, select your wash, pay, and drive through the wash like you would any other NORMAL car wash. Sorry. I just have, like...a personal preference for these types of car washes, as opposed to the ones where you ostensibly park in a half-garage and sit there for an inordinate amount of time whilst you wonder how many times the spray arches are gonna pass over your vehicle. But, I digress. They also offer a monthly subscription just like Mister Carwash. Now, I'm not sure what other reviewers were referring to regarding vehicles getting damaged in the wash. I didn't see nor experience anything of the sort. But I DID find it incredibly odd that the lady up front asked if I needed to have my rear wiper taped down. Look, I dunno about you. But my rear wiper has never just magically popped off the windshield, unless I forgot to turn it off or something. If your wiper needs to be taped down in order to pass through a car wash, you might wanna take your car into a mechanic. Aaaanyway.. My suspicion is they do this to cover their ass due to the other apparent complaints about vehicle damage. Still, it makes me wonder if such damage was really the car wash's fault or simply due to operator error. At any rate, this is the car wash I'd recommend to people staying in or passing through Alamogordo. It's not like you can get your tires shined at B & J's. I'm giving Big Wave 4 undamaged, sparkling clean Bimmers with shiny tires out of 5. read more

I signed up for a membership at ZIPS in Alamorgordo, NM. A few months in I canceled membership. However they continued to charge me for 8 months. Called and was told to email my bank statement showing all the random charges for the last 8 months, has sent 3 emails and the seem to have ghosted me and have not responded. Poor customer service. I'm not the first person this has happened to and I'm sure I won't be the last. Customers be weary of getting a membership. read more

If I could give zero stars I would but avoid this place at all cost!!!! The negative reviews are correct in that they damage your vehicle and refuse to correct the issue. I went in this afternoon for a wash and my passenger and I watched my windshield crack from the wash. I immediately reported it and had a terrible interaction with someone who I assume was a manager as he never gave his name or title to me. The gentleman never apologized and then blamed me for the windshield cracking. He said due to "age" of my windshield and "bugs in my grill", it was like that prior to washing. I just had a new windshield installed 11 days ago and even showed them the invoice as proof. Also, I'm not sure what bugs in the grill have to do with my crack caused by the wash. The man didn't ask for my name or any contact information either, nor did he offer any type of resolution and attempted multiple times to blame me. We did view camera footage of the vehicle coming in and there was no crack to be seen. 110% AVOID!!!! read more

They provide wiping cloths for the areas the blowers doesn't get and stay as long as it takes free vacuuming. read more

Tuesday's they do $2 off for military Really awesome, convenient, good priced car wash. I just did the basic service & it came out to $5 with my discount. Went through the car wash, the outside of my car was covered in bugs & crap beforehand and it came out looking fantastic. They have free vacuums & rags for when you pull out of the wash, plenty of stations all free for use. I got the entire inside of my car sparkly clean. The vacuums are very strong & work well. I'd definitely come back here! read more

2 star rating total. Staff was helpful so give them a 5, but car wash stinks. $25 and ran thru twice, wasn't that dirty, couldn't get it anywhere close to clean. read more

My wife and I will no longer be using Zips. They do nothing to clean the bugs off the front. Was told to run the car through again for free but whats the point? Still noone to scrub the front end. Was told by staff management will no longer allow staff to "prep the front end." read more

Zips has been repeatedly reported for overcharging monthly subscribers to the tune of as much as 10x over advertised price. When customers call the main office they're sent back to the local operation, which is the one making the charges. read more

Passing through and the truck needed a car wash. Why can't we have something like this near our home!?!? The car wash got the bug splatters on the first pass! They have rags to dry off any left over water, I used them to get the inside as well. The vacuums have amazing suction power! I highly recommend the ceramic wash option! Bravo! read more

BLUF: I should have listened to the other negative reviews. They can and will damage your car, and no matter the evidence you have or the footage they have, they will not fix it. Take your business elsewhere and don't make my mistake. Just stationed at holloman and was looking for a decent car wash that I could use regularly for the next 3 to 4 years. Took my car there today, and wound up with a 6 inch crack in my front bumper. After speaking with the manager and looking through the footage, he claimed that he could see the small approx 1 inch scratches near the headlight that he claims were pre existing ( I never did see them in the footage). However, he couldn't seem to find the 6 inch scratch in the footage....one would think that means it wasn't preexisting damage then eh? His response was, I can't see it, but we still are not going to fix it. The car got a fresh coat of paint 4 ish years ago and is garaged every day. Showed him pictures of the bumper from about a week or two ago to show that it's not wear and tear and its not pre existing and he couldn't have cared less. Sad to see shitty businesses practices like this continue. read more

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Signed up at the new location with their special promotion while my garage is waiting repair. When I went to the location to cancel before the promotion expired. They were closed for several days for repair. After reading various messages concerning the car wash. Someone recommended taking it to the other location. Which I did, but how convenient it wasn't seven days prior, so they charged me over $50. Even though I called and explain the situation, they denied my refund. read more

Avoid this car wash like the plague as they do not own up when their machinery does damage to your vehicle. In all fairness it does a good job of cleaning your vehicle and I was a regular customer almost since they opened. But when I came out of the car wash recently and was wiping down my wheels, I saw damage to my wheel that was not there just a few days earlier when I was there. The owner initially acted as if he was going to make it right and turned it over to their insurance but as you all know, insurance companies will always deny these claims. So now I have a damaged $800 wheel thanks to them. And an FYI, I have heard from others that experienced the same problem. read more

This car wash used to be the best in town. However, they kept changing owners and downgrading amenities to where they now suck for the price 1. Lost car drying rollers at end of wash and wash has never been up to B game since. 2. Shortened and got cheaper dangling towels that sweep back and forth but do little to wash vehicle. 3. Then they got rid of the the brushes that wash the car initially before the wash. Keep getting cheaper but want to charge us full price. read more

The south side carwash is the best in Alamo with fast and nice people as well as towels and vacuumed include. If you get the repeat carwash pass the carwash is even faster. read more

I really thought new location would result in new direction for this company and team members. Friendly staff, productivity is substandard. Essentially paid $21.47 for a windshield cleaning! I thought the south location had issues, but the new location impresses less...someone train the team that works the tunnel to actually use the power washer on areas sustaining most need such as windshield, front of vehicle and around wheel wells. I think it is great that you supply towels, vacuums, and now air nozzles, but you may want to consider water nozzles so customers can spray off what team and car was fail to clean. Disappointed and was hoping for a better experience considering cost. I paid for the works, the next lower promotes wheel cleaning which I didn't even get with the higher cost! Won't be going back... read more

Expensive and not even a single towel? But, what gets me is that they have signs saying thank you to our military and veterans but, no discount? Lol. read more

I really like this car wash. It is fast and really good. Just take your antenna off. I lost mine.

I've used car washes in cities from Lubbock and Amarillo Texas to Santa Fe and Albuquerque to Glendale Arizona to Las Cruces. This place is the best of them all. I am guessing I was one of the first to go through it. I paid for the top of the line Zippys Ultimate Wave wash, went through and when I saw the results I went back and signed up for the unlimited. I'm wishing these folks the best because this kind of car wash is badly needed in Alamogordo. read more

I was very pleased with this location. They had a attendant where you pay and she offered to turn in my mirrors and remove my antenna. Make sure you follow the instructions as you enter the car wash and you won't have any issues. My expectations were exceeded for my $12 car wash and I will definitely return. read more

I just used the "wash & go" wash. I pulled around to the free vacuum/drying area and wiped off a few drops of water which is to be expected. The blow dryer did a good job. The towel was clean and so was my car! I'm impressed! Now to see what it will do for my dusty and rained on "drywall" looking truck.... so far glad they're here! read more

I'm really grateful for their monthly membership... I'm staying temporarily at some apts where the landlord turns the sprinklers on at night and leaves hard water deposits on my new truck ... so I've been having to go constantly to get my truck washed... would've cost me a fortune if I didn't have this awesome membership... the staff is super helpful and friendly...! read more

Excellent customer service and a fun experience to ride along inside. Vacuums are always working and they even provide microfiber cloths to do some extra detailing afterwards. read more

Big Wave Express is awesome! Best wash you can get your car, great free vacuums, and great staff!! My kids looooved going through the wash :) read more

Such a great family owned business! Friendly employees and left my truck looking fabulous and clean! Got the monthly membership. Great place! read more

Wow! No disrespect to the other car washes in town but I don't know why I would ever wash my truck anywhere else?!? Very quick, only $7 for a one-time wash, brought my own armor-all, used their free towels to dry and apply, and then used their free vacuums to clean out my truck. Took me 20 minutes total, a little bit of effort......fantastic! read more