Good service, 10 min prior to closing they stayed extra time to ensure car is properly serviced.read more

I have to say that I am extremely disappointed with my recent experience at Mr. Lube. In all my…read moreyears of owning and servicing vehicles, I have rarely encountered such a lack of professionalism and competence. I visited the location to have four tires removed and reinstalled on the same rims--a fairly straightforward service. When I arrived, I was the only customer in the shop, yet the job took approximately 1 hour and 30 minutes to complete. Throughout the process, there appeared to be five technicians on duty, but much of the time they seemed to be standing around, unsure of what to do next. The overall impression was that there was no clear process or direction, which did not inspire confidence in their abilities. Several technicians worked on my vehicle at various times, but little progress seemed to be made. While staffing and workflow issues are not my concern as a customer, I do expect a simple tire change to be completed efficiently and professionally. To make matters worse, when the work was finally completed, I noticed that one of my custom rims had been scratched. When I brought this to their attention, there was no acknowledgment, apology, or clear response. The staff simply looked at the damage and appeared unsure of how to address the situation. I was then charged $260 for the service, and my wheels were returned covered in tire-mounting chemicals and dirt. No effort was made to clean them before returning the vehicle to me. The following morning, I discovered that the driver's-side tire was completely flat. The tire pressure monitoring system showed readings of 44 PSI, 48 PSI, 34 PSI, and one tire with no pressure at all. I then took the vehicle to the Mr. Lube location at Appleby Line and Highway 407 in Burlington for assessment. The Burlington staff determined that the flat tire had not been properly installed and needed to be remounted. In addition, one of the tire pressure sensors had stopped functioning. Upon inspection, they found that the sensor had been bent and damaged, requiring replacement. Unfortunately, they did not have the part in stock, meaning I now have to visit the dealership to have the sensor replaced. While mistakes can happen, what concerns me most is the lack of accountability, professionalism, and attention to detail displayed throughout this experience. Customers need to feel confident that the technicians working on their vehicles know what they are doing and take pride in their work. Unfortunately, that confidence was completely absent during my visit. Would I return to Mr. Lube in the future? Perhaps the Appleby location in Burlington, as they seemed genuinely concerned and were willing to properly assess and address the issues. However, based on this experience, I would be very hesitant to return to the original location. Shocked to see the rating this Mr Lube has!

A few months later and my car is having the same problems again after $1600 in work. Had it looked…read moreat and am now replacing some of the same stuff they did. I would go back to them to have it redone except when I picked it up last time I'm sure the mechanic was high as heck and I swore I wouldn't return.

If your looking for a garage that actually does the job right the first time than this is the spot…read morefor you. These guys only fix what needs to be fixed and their prices are very competitive. Have had several of my cars over the past years serviced here and these guys have always been fair to me. I highly recommend them. Great service and great value.

I bought 2 cars from Raj great price and he kept his word the second one had some issues he fixed…read moreit free of charge .I almost bought a 3ed from him but its was making a noise in the front wheel bearing I think which he could have and would have fixed but I needed a car right away but I should have waited I bought a Mustang on a private deal that blew up in 6 months

Purchased a 2013 kia soul off raj after a week noticed motor was funny took to my mechanic he said…read moremotor gone so I than brought back here and he said nothing wrong with it gives a 20000km warranty on motor a week later dont I find his bill of sale from a auction where he bought the car saying in declaration that the motor needs repair so he lied right from the begining than bring the car back yet again and he rips me off 2300$ nothing but a scam avoid raj with everything in you hes nothing but a scam scam scam scam scam i wish i could give this crook 0 stars as its all he is worth the piece of shit

great place to get your car fixed. they do everything including tires, battery, oil changes,…read morebrakes, alignment, suspension work and offer great warranties.

From the owner: Midas is one of the world's most reliable providers of auto repair services including brakes, oil…read morechanges, tires, engine maintenance, steering and exhaust repair. Visit your Hamilton, ON Midas for expert automotive service for new tires, suspension systems, wheel alignment and more. In 1956, Midas started as an innovative auto repair center with a reputation for exceptional service, quality, and reliability. After over 65 years we still deliver dependable auto service and vehicle repair to our customers thanks to the tireless efforts of Midas franchisees and staff. Their neighborhood focus and commitment to excellence continues to promote the appeal of the Midas brand. Stop in at your local Midas today for all your auto repair needs!