Two things make a good bike shop. First, you need high quality bikes and components. They have Brompton and Brooks stuff here plus it seems they do custom builds of their own "Zwaan" bikes (which look gorgeous). Second, you need friendly and knowledgeable staff who are enthusiastic. They got both here. I came in for some tyres and maybe a new saddle. Sadly, I hit them in a moment where what I wanted wasn't in stock (odd because they had a great selection of Bromptons on the shelf already but maybe that's why all the tyre and brooks saddle I wanted was out). No problem. I'm having a problem with my rear dynamo light on my Brompton. Dude there helped me debug it (lights broken). Noticed I had an aftermarket part on my bike and said, hey I have some stuff from NOV Design for your bike. If you don't know they are a high end parts maker out of Korea - kinda hard to come by. He goes and pulls three boxes full of parts! Amazing! I had to stop myself from buying one of everything. Totally great! They also rent bikes here too if you need one on visit.
Good people + Good parts = Good shop.
It's that simple. But wait, then:
Good people = Good shop - Good parts.
Good (people) = Good (shop - parts).
people = shop - parts.
Ok forget my equation. It's still a great shop. read more