As a foreign customer, there's a bit of a learning curve. I suppose like most European post office…read moreis, you are required to take a ticket before entering. Even though the machines have an English option, some of the translation is slightly confusing. I took a ticket for what I thought I needed, but then my number wasn't called for a couple minutes despite it being empty. I walked to several windows and despite being seen, was not really acknowledged either. I finally showed one of them my ticket, but she gave me instructions in Czech, prompting me to go back to the front and getting a new ticket, this time selecting the correct option. My number was then called almost instantly. The woman who took care of me was pleasant enough. It was not crowded, and there seem to be a lot of booths.

They don't close! Open everyday from 2am-12…read more People is nice and kind even when it is very late.

The post office experience can be a bit confusing for newcomers, particularly tourists here for…read moreonly a short term and who do not speak Czech. The most important thing to understand is that, as at the local banks, you need to take a number from a small kiosk just as you enter the main building. Select the category of service that you need, take the printed number, and then go to the main hall and watch the displays. For many of the services, tasks of a particular nature will be addressed at the same counter, so the ticket numbers close to yours will likely be for a similar service and at the same counter that you are waiting for. Remember that postage stamps are called známky (singular známka). While you are waiting, you can take in the lovely Art Nouveau design of the main hall.

I had to send a medium-sized package (approx 8.5kg) home to Canada and it consisted of clothing,…read moreshoes, and a gym bag. There was no line as I went in the early afternoon and luckily the person assisting me knew enough English to help me fill out the form and get the package sent on it's way! The pricing was fine and the package arrived fine in Canada after 2 weeks.

My friend & I are backpacking around Europe & had to post some things home to Australia. We had…read moreread the two previous reviews & were a little nervous.. But our experience was great. The staff were so unbelievably kind and helpful. Especially with the language barrier. Service was incredible, definitely recommend. I only wish I could say the same for the rude costumer waiting in line. Shouting about the length of time it was taking. Very rude woman.

Horrible service. I…read morehad packages delivered to me from Amazon, but Czech Post said they couldn't find the address and didn't bother to call the phone number. I actually contacted them after they tried to deliver it and they told me it was still in customs... Then they sent it back to the USA.