Today was the Grand Opening of the new Panda Express restaurant on Valley View Blvd in Roanoke, Virginia. Even though I was not able to be there earlier for the official ceremony itself, I made sure to go as soon as I could in the early evening to have dinner there.
When I arrived the festive environment was still there. As I entered the door covering my head from the outside rain, I noticed haven gone under a semicircle of red and white balloons with small yellow ones as well. And immediately after that the entire Panda Express started singing a welcoming song. One of their staff named Gian, from one of their stores in Pennsylvania, who has been with the company for over more than a year now warmly greeted me with a smile and handed me a leaflet that said if I downloaded and joined their app today, I would get a 20% discount on my meal this evening. I immediately did so and got in line to order as I viewed the menu that was hanged high above the ordering counter and the large TV screen featuring several of their menu item visually.
When my time came up, another friendly staff behind the ordering counter took my order and as I was ordering he simultaneously was filling it. I ordered a Plate with Orange Chicken and Black Pepper Sirloin Steak as rhe two entries and Chow Mein as the side. Together with an order of Cheese Cream Rangoons, and a Medium Fountain Drink of Dr. Pepper. To my surprise, they also included a Fortune Cookie. I paid with my credit card, went and served my drink, and sat at a table to enjoy my meal. It was amazingly delicious. But it was the positive attitude and friendly engagement from all the Panda Express employees there that won me over to the brand. I highly recommend this place to all those reading my review. Quality food, cooked to perfection, and served by friendly staff, what else can one ask for? read more