If you're in the mood for some fried chicken, this Zaxby's is one of the best fast food restaurants…read morein Roanoke. My wife and I DoorDash regularly, and this location is consistently one of our favorite places to pick up from. The staff is always friendly, professional, and respectful. More importantly, delivery drivers are acknowledged and treated like valued partners instead of an inconvenience. From management down to the frontline employees, customer service here is outstanding. Orders are usually ready on time, communication is great, and even when they're busy, the staff does a great job keeping things moving. The food is also consistently fresh, hot, and made correctly. Whether you're ordering chicken fingers, wings, sandwiches, fries, or Texas toast, the quality is always solid. In a time when good customer service seems harder and harder to find, this location continues to stand out. The restaurant is clean, the employees work hard, and the overall experience is always positive. This is exactly how a fast food restaurant should be run. Great food, great people, and excellent customer service. Highly recommended!

When I arrived at Zaxbys for an early dinner I had no idea how it would be. All I had seen had been…read moretheir commercials on TV, but this would be the first time that I actually would be visiting and eating there. From the outside, the restaurant's building looked clean and inviting. Cars already were driving up to the drive through window and putting in their orders. And a few people were dining inside as well. I noticed that the windows and the glass door were very clean, and this fact gave a nice first impression of the restaurant. Once inside, I noticed the cleanliness of the place and contemporary, comfortable furniture: booths as well as tables and chairs. The color combination of gold and black made the place look elegant yet relaxed. The decor was minimalist with a wide screen color TV and a few signs decorating the walls, and a nice lighting treatment that came down from the black ceiling above. When I arrived to the ordering counter, I noticed all the employees were working very motivated and with a purpose, all doing their assigned duties enthusiastically. A young lady up front greeted and welcomed me with a smile and seemed very happy to hear that this was my first time here. She gave me some time to review the menu that was placed where all fast food restaurants have them. I ordered the Zaxseas Surf & Turf combo, and a Chocolate Chip Cookie for dessert. The order was efficiently taken and I paid with my credit card. It contained 3 Chicken Fingerz, 8 Shrimp with Zaxtail sauce, Texas Toast, Crinkkle fries, and a small drink of Dr. Pepper. Everything in the order came out so fresh and hot. The Chicken Fingerz were crunchy in the outside and juicy and tender in the inside. Same with the Shrimp. The Fries were also very well fried and freshly served. And the sauces were amazingly delicious. As I was leaving, I saw who seemed to be the manager seated at a table interviewing a young lady. I didn't want to interrupt, otherwise I would have told him how well he was running this restaurant. I just had an amazing dining experience here and this was only my first time. I highly recommend this place and am looking forward to coming back soon in the near future.

Came in Monday around 1:00pm. Not that great. Got my bowl, it had a black hair in it. I brought it…read moreup to the manager Leslie, she rolled her eyes and insisted it was mine. I've had my hair red, ginger, fire-engine red, since July. The hair in the bowl was black. Similar to the managers (just a reference, not accusatory). I was only offered a refund after I said I was leaving a review... overall disappointed. Very unprofessional. Definitely needs more training. Not only is she rude to the customers, but also her employees. As I was choosing my sides, she comes to the front and says to the girl making my bowl, "why are you using that many toppings, it's only one spoon. You should know this by now.". Then rolled her eyes and kept working. There's a Chipotle and Qdoba within 20 feet, that are notably less expensive, so I'll just give those a try next time. Plus they don't skimp on toppings! Imagine charging $13 per bowl, to only give out teaspoons worth of the sides. We literally get offered more sauces than sides . I only tried this place because it's newish and close to my job. The house-made drinks were good though. Overall, pricey for the value, poor customer service, wouldn't recommend. Especially with current management.

Despite being annoyed by their one scoop policy, the food is delicious. They don't have sunflower…read moreseeds nor do they offer you complimentary pita bread. I guess every location is privately owned.

The Roanoke Weiner Stand is a classic family restaurant that has been around since 1916…read more Conveniently located in the heart of Downtown Roanoke, right next to the Center in the Square, and the Roanoke City Market, this place is full of local history and mystic. After all, hot dogs are deeply embedded in America's food culture. After hearing so much about this local family restaurant and the important role it has played in the lives of the people of Roanoke and its visitors throughout the years, I decided to go visit for myself, explore the restaurant, taste its food, study its interior design and ambiance, and experience for myself a taste of the famous Roanoke Weiner that everyone is talking about. First of all, I was very impressed by the cleanliness of the restaurant and how it managed to mix the old with the new in its contemporary interior design, furnished with new but furniture design from the restaurants of the 60's, and souranded with artworks and photographs relevant to the long successful history of the restaurant and it's founder. Branded as the Hot Dog King and Roanoke's Oldest Restaurant, customers of all ages will have memories of the time when they visited their old location and soon to be new customers as they visit this new location with a historic resilience. All focused on one simple but delicious American cuisine item: the hot dog. When I entered the restaurant for a late lunch it was already full of customers eating there; some arriving and others leaving. Some even mentioning how they have been customers of the place for years. Above the ordering counter was a large menu for one to study while the customers in front ordered their food. When my time came up to order, a young lady greeted me and took my order. I ordered a hot dog. A sloppy Joe, french fries, homemade banana pudding and a small drink of Iced Dr. Pepper. As the lady took the order, a gentleman prepared and brought it to the counter. I went to sit down at a table where I could see the inside of the restaurant and at the same time view through the front window the Historic Market Building. The hot dog was a quality yet simple hot dog served in a fresh and soft bun with mustard, chili, and onions. The French Fries were crinkle cut. The Sloppy Joe Sandwich was served on a Hotdog bun. The hot dog and fries were delicious. The chili was a bit too salty for me as well as the sloppy Joe. I would also have appreciated it in a burger bun. The Banana Pudding could have used more sugar. But the dining experience was very unique and worthwhile. And I discovered a great place to enjoy some time alone or with others.

a roanoke star life attraction.as child we used to go buy by bags.my my husband our daily…read moreattraction for any hotdog..there used to be a man hero star forever memory of roanoke..cozy friendly.views.decor.a must visit for roanoke va.

After having observed the long lines at their drive through, reading they are opened until 4:00AM,…read moreand asking around: What do you think about Cook Out, and getting a smile and positive reaction, I had to go visit one evening for dinner and experience for myself a dining experience there. Housed in a large brick building near Crossroads in Roanoke, Virginia, the front of the building faces Hershberger Rd and has large windows and an outdoor seating area to use in good weather. On the back side of the building the drive through is located and a large parking lot. The entrance to the restaurant is on its side under a bright red and white sign high above. As I entered the place was very clean and two low walls guided you to the ordering counter. Above the counter is the menu and customers stood there reading the menu and picking their order. When it was my turn to order, the friendly order taker answered some questions I had and I ordered a Burger tray with Onion Rings and Slaw, a Peach Cobler Shake, and an extra Cook Out Hot Dog. The order was efficiently taken and charged and then I moved in front of a window on the side to wait to be called to receive my order. After having my order, I picked a table and went to sit down. Even though the size of the burger was not too big, the bun was fresh and soft, and the beef patty was also very fresh. Later I found out that they make their own meat patties from fresh ground beef daily and distribute them to the restaurant. They are never frozen. The quality of the food and reasonably low price seem to be the key to attracting loyal customers. Watching the happy customers coming in as I was eating, made me think back of my childhood, and how much I would enjoy eating an inexpensive hot dog or hamburger at a cook out. It doesn't take an expensive restaurant or food to have an amazing dining experience. The four onion rings served were also were enough, considering the price. The Peach Cobler was very good but too thick to drink with a straw. I got a spoon and ate it like an ice cream with the spoon. At the end, I enjoyed my dinner, was relatively full, and spent very little money having quality food. And I discovered the secret to all the happy return customers that keep frequenting this restaurant. So for all of the above reasons, I recommend this place. After all, everyone loves a good cook out.

Stopped at Cookout in Roanoke va and ordered a sandwich and onion rings and 2 waters. After I got…read morethe food I found out we were charged for sodas. They said they had no way to add just water. But they charged me and did not tell me. That is not very good customer service. We will not go back to another Cookout.

Stopped by here on the way from Richmond to Nashville for a quick lunch on 12/1. Customer service…read morewas friendly, food was hot & fresh, our orders were correct & came out within 3 minutes, bathrooms were clean. I have no complaints with this location.

The employees at this location were very nice. The restaurant is located near Walmart. It is safer…read moreto drive from Walmart than walk since there aren't pedestrian crosswalks. The restaurant has the usual cute cow pictures. The waffle fries are my favorite.

We ate dinner here 2 consecutive evenings and the food was delicious and service great! Highly…read morerecommend this restauran!

We've lived in the area for two weeks and have eaten here twice , should I say more. Excellent…read moremeals here, service is awesome and servers are friendly! We love it!

I became a regular since my family have own favorite there. Here is what we order everytime:…read morechicken on rice, double cheese burger and fries with melts. Green chili is the superstar, came by request.

It's been a long while, but the day I had the chicken and fries, it wasn't the best. The batter to…read moreme didn't have much flavor, neither the chicken. I will attempt to make another trip. That was my first time, so we shall see.

Absolutely blown away by how great this Panera was. Everyone was genuinely kind, welcoming, and…read moreprofessional from the moment we walked in. The food was fresh, hot, and some of the best quality we've had from a Panera in a long time. The restaurant was also very clean and well kept. What stood out most was the customer service. Unlike some other Panera locations in the area, nobody acted irritated or like we were bothering them just for ordering or asking questions. The staff here actually made us feel welcomed and appreciated. Huge difference and we'll definitely be coming back.

Many times I have driven by the Panera Bread next to Tanglewood Mall, and have been very impressed…read moreby the beautiful architectural design of its building and simple yet elegant logo. But what really caught my attention and moved me was when I researched their mission and discovered that they believe that "good food served in warm, welcoming spaces by people who care" can bring out the best in all of us. After being awarded the NC Triad Yelp Squad Yelper of the Year 2024 Award at the Yelpies Award Ceremony last year, an event that honored the highest-performing Yelp Elites, celebrating their contributions and accomplishments throughout the year, I decided that this year, as an All-Star Yelp Elite, I not only wanted to be the first to discover new restaurants and businesses, and bring them to the attention of the public, but also to uncover those found in hidden paths that for one reason or another have not reached the public in its totality. And this Panera Bread next to Tanglewood Mall off Electric Road in Roanoke, Virginia, is a perfect example. As I entered their restaurant, I was impressed by their clean, organized, and comfortable spaces. Their ordering counter was made of beautiful color wood and their menus were hanging from the wall behind with spotlights pointing at them. And on the left, it turned into several pastries and desserts glass display cases. Aside in front of the counter, they had two tables with four ordering computer stations. I appreciated the convenience but I waited for the order taker employee to come out. A young lady, Jenessa, finally arrived with a smile and gave me a friendly greeting and warm welcome. I asked her what soups they had and she pointed them out very well. Then I asked her what were some of the sandwiches she would recommend and she named a few and the reason why she had mentioned each. I ended up ordering half of the Chicken Bacon Rancher which had grilled, applewood smoked bacon, aged white cheddar, and ranch on their Black Pepper Focaccia. And a bowl of the Black Bean Soup, which came with a French Baguette side. Then I asked about their desserts and she mentioned that at this time of the day all bakery items were at half price. I took another look at them and ordered the Cherry Pastry, and a small Dr Pepper to drink, since today we celebrate Dr Pepper Day here in the Star City of Roanoke. I remembered once I had downloaded their app and became a Panera member so by giving her my phone number, she was able to find me and give me reward points for my purchase today. She gave me a cup for my drink and a pager or beeper to take with me to let me know when my food would be ready to pickup at the pick-up counter. When called, I got up and gave my name to a very nice young gentleman employee, who handed me a long white plate with my soup and sandwich. The Black Bean Soup was amazingly delicious and hot. And the French Baguette was fresh, and soft in the inside. It was so good that it made me think of returning for breakfast. The sandwich was also amazing with lots of chicken pieces and all the item I mentioned before. And the Cherry Pastry was one of the best I've ever had. As if this all was not enough for an extraordinary dining experience, the manager of the restaurant gave me a visit to see how I was doing and to see if all has been to my satisfaction. You can imagine what I told him. In conclusion I highly recommend this restaurant for the comfortable ambiance, the amazing food, and for the excellent customer service, providing an extraordinary dining experience.