I'm writing this review to let everyone know what a wonderful experience I had at Arhaus with Susan Wise at the Domain. I had recently purchased a house and did not have a lot of furniture to start with. I'm not much a designer myself, so the task of furnishing my new home seemed quite daunting at first. I initially engaged a designer for help with furnishing my home, but I quickly realized with Susan's help that I no longer needed a designer. Susan was able to talk with me and figure out what type things I liked, even if I thought I had no vision myself. Through working with her, I was able to discover that I actually did have a vision. Susan helped me select what I needed for my space to fit my aesthetic, color choices that made sense, and how things would compliment each other, and she made selecting furniture fun even though I was scared at first.. She graciously provided advice, not only on things I bought at Arhaus, but also on how other things that I wanted to buy from other stores would fit in. She helped to furnish my entrance, my living room, my dining and my master bedroom, and I am so happy with the results. My house is now my refuge! Through the process, I had received one item that was damaged and didn't notice until shortly after the delivery people had left, and Susan took care of that so easily that I never had to worry. She was right by my side during the entire ordering, shipping and delivery processes, making sure that my expectations were met and I was always kept up-to-date on what was going on with my orders. The entire process was so transparent in terms communication of the pricing, the sales and discounts that applied, the protection and warranties, and the delivery, that I have no hesitation at buying more things from Susan at Arhaus, and in fact, I'm about to order more right now! Everyone that comes to visit my home always has something to say about my space now that it's filled with beautiful furniture with the help of Susan. The experience I had being a customer with Susan was like no other experience I had at any other furniture store in Austin, and trust me, I shopped around at plenty of others. She spent so much time with me and I always felt I was a priority and that I would never be disappointed, and that was all true! I never dreamed that I would gain so much help with designing my entire space from a furniture sales person as I did with Susan, and I would not hesitate to recommend anyone shop at Arhaus with her for furniture. read more