Went there while visiting from out of town and got a dip manicure (something I've been doing for years, I have had one a month since 2017).
It was clear the man doing my nails was rushed and sloppy, but he followed the steps that I've seen at other salons so went with it.
One nail chipped THE NEXT DAY. What was I doing you ask? Obviously something super hard on my nails because everyone knows dip can last while, right? Wrong. I was opening my wallet. I had to file my nail significantly down to hide it.
Two days later, another nail chipped. What was I doing that caused this? Putting on a pair of pants.
So that's two chips in 3 days. It's now day 5 and three more nails are very close to chipping. The edges are sloppy. It's laughable this is how they perform work, but I understand mistakes happen.
I call the salon and ask for a refund and offer to send pictures. They refuse to entertain it, saying it's not their policy and I should have spoken up at the time. Spoken up about...what? Should I have had a sixth sense to know my nails were to chip? Come on. They did mention they have a 2 week guarantee, however being from Chicago and visiting, this is obviously not feasible. So I guess go here any expect poor quality but if you can go back every day? Who has that kind of time?
Likely won't be back to ABQ, but putting this out there for local ladies. See pics below and good luck!
Update 1 - 2 more nails have chipped since I wrote this 3 hours ago. All I did was put on my coat and reach in my purse for my wallet. Such a joke. A dispute has been filed with my credit card company with plenty of proof of this poor service.
Update 2 - 7 days after getting this manicure, 9/10 nails are chipped. The salon refuses to do anything. This is without a doubt the worst manicure I've had in my life. Regular polish would have lasted longer. Avoid this place at all costs. read more