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From Jared's review
May 18, 2020
DON'T MAKE THE MISTAKE OF CHOOSING AUDIO EXPRESS!!!!! I am writing this review to share my unfortunate experience with Audio Express that cost me thousands of unneeded dollars. I had a high end stereo system in my Tacoma that was to be transferred to my new Tundra. The bar was set high because I know what a high end stereo system should sound like and Audio Express did not have the "know how" to reproduce that high end sound in my Tundra. Through a series of very bad recommendations that caused 7-10 trips back to their shop for a patched and botched install, I wasted a lot of time and money to end up with my high end equipment sounding subpar. Audio Express was not capable of, or competent to, plan and execute the install. Later, recently, I also discovered the amateur sound deadening job they did that was not even close to what is required for high end equipment. Overall I spent approximately $8,700 and I already had top of the line 2-way components for the front stage (JL Audio ZR-650csi). Their focus on getting me to spend the most money possible has left me deeply regretting my decision to use their services. Any good car audio installer worth their salt will help the client not only choose the right equipment for their install but also help them understand the pitfalls they might fall into if the customer does not make the right choices with their system. In my case I was provided several bad recommendations in which Audio Express led me through the ringer. It was not until I sought advice from another installer that I was able to start getting on the right track with my stereo system. Recently I went back to Audio Express to try to give them an opportunity to make things right...they refused. In addition, they told I could sell the unneeded equipment on Offer Up. Wow...talk about zero accountability and workmanship. It does not matter that the equipment has been used for a few months because they knowingly sold it to me without care about its need and feasibility. I had to go to Kartunes and spend an additional $4,000 to fix the laundry list of problems due to the shoddy work and advice of Audio Express, please see the comparison pics below. Please don't make the same mistakes I did with using Audio Express. Keep in mind, they are going to try and respond this review with some nonsense response. They have completely lost sight of the customer and I recommend going to Kartunes where the customer comes first and the quality of the install is second to none! Again see the pics below, they say everything! read more

