!! DIDN'T PROGRAM RIGHT, POOR COMMUNICATION, LATE, WON'T REFUND !!
Honestly the worst company i've dealt with! Was referred by a good buddy, scheduled a date and time for them to come down and program a tcm to a blank valve body on a nissan frontier for $285. Not only did he show up late, he also did NOT program the TCM and claims he did. The truck was still acting the same as before he came, with the truck still stuck in 4th gear when accelerating and also slamming into reverse and drive. Called the programmer a few minutes after he left after I tested the truck and he claimed that it was "programmed" and their machine told them that it was "complete", obviously not willing to come back and check if there was any issue. So I scheduled a date to bring the truck into ABC nissan to program it and it ran fantastic after i picked it up, so I messaged Paul to ask for a refund since the truck was not programmed right and since it was $285! He refuses to take accountability stating it "checked out as completed" and that we received a paper that stated it was completed but the only paper we received was the receipt for the $285. After programming on a nissan, the TCM number is suppose to change from all numerical numbers to a number with letters on the last 5 digits. I scanned the TCM number on Thursday after changing the valve body, seeing that it was all numerical letters, the programmer came in on Friday to program it (late btw), I scanned it again and the number was all numerical numbers still. After bringing it back from the dealership I scanned the TCM number again at the shop and it showed the last 5 digits having letters in it as it should be when it's programmed right. I do not recommend this company to anyone. They're horrible at communicating, show up later than the time asked to come, and obviously can't program right. Not only that, the guy who came to program wasn't even Paul, it was Sean (as stated on the receipt), but yet Paul still vouches that it was "programmed correctly". As a company owner, standing by your work and coming back to check and make sure that it was done correctly should not be an issue but he was not willing to come back to check AT ALL unless charged a "diagnostic fee" when he didn't do it right the first time but i guess $285 for 20 minutes of "work" isn't enough to come back lol. If there were negative stars i would gladly choose the lowest one. Luckily we have everything on recording including the guy that programmed it and the messages sent throughout this altercation. Will update with a video link to our channel soon read more