You are better off lighting your money on fire instead of contacting this company. I have only left positive reviews for companies on Yelp, but my awful experience with BARRY SERVICES (BARRY) has made me write this. On September 2, 2023, I reached out to BARRY regarding replacing my (stock) Precor 9.35 treadmill belt that had torn. This belt lasted since the treadmill was purchased in 2009. Right off the bat, BARRY not only wanted to replace the belt, but also pushed me to replace the deck. Even after finding out my make/model, BARRY "highly recommended" I replace the deck. Thanks to my own research, I realized my treadmill had a reversible deck (and it was never flipped before). This is something a company in the fitness industry should know about Precors, but clearly they wanted to make more money off of me. After I declined a new deck based off my research, BARRY charged me $461.48 for a new belt, with install. On September 26, 2023, BARRY replaced my treadmill belt. Unbeknownst to me, the belt I paid $461.48 for was a piece of junk. In addition, the technician trekked dirt/mud through my house, and left a screwdriver and a part of the treadmill underneath it. Fast forward five months, my belt was starting to bubble, it was causing a great deal of noise as it ran over the rollers in front and back, and then, not surprisingly, a hole formed (as pictured). I am the sole user of this treadmill. I use it two times a week and I'm a 120lb female. This is completely unacceptable considering my first belt lasted 14 years. I reached out to BARRY and they said they couldn't do anything without charging me to replace the belt. Do not trust this company with work or your money. read more