I really wanted to like this place, but unfortunately there were number of things that just soured the overall experience. The location of the hotel is great, near the water! General first impression inside the hotel is very good, the lobby is spacious and well appointed with a nice view of the water. A good amount of artwork in the hallways. It's obvious that a good bit of attention has been given to the common spaces, but the reality is that I never saw anyone using these spaces. The hotel had two elevators which were actually nice and large (larger than those in the vast majority of hotels) and they seem to work quickly. The first impression of the room was also good, nothing big or special, but perfectly adequate for a mid priced hotel. However the problems and issues with the room became very obvious upon closer inspection. The first issue may seem tiny, but the TV was definitely small by today's standards and given the low cost of TVs I don't understand why the rooms are not provided with adequately sized TVs. Certainly made watching TV while sitting in bed a challenge and there was nowhere else to sit to watch TV. The second item to mention is the little pseudo-kitchenette. Maybe at first glance it seems nice, but without a sink it's really just a small bit of counter space and storage. I think a sink would really have been helpful given the small size of the sink counter space in the bathroom. And the final and most important observations in the room were in the bathroom. A non-functioning bathroom fan and black mold over the shower! I don't know about anyone else, but I don't see how visible mold can ever be acceptable! I guess the non-functioning fan would certainly explain some of the moisture problems in the bathroom. And while I did not use the bathtub, I would like to point out that it seemed very small - maybe adequate for a child, but certainly not big enough for an adult to take a soak. I would like to also point out the the AAA rate is not what they charge for the room, they add another $7 a day for parking which seems really inappropriate to me given their location - it's not like the hotel is downtown in a major city. Finally I would like to highlight that they are not providing a breakfast buffet as other hotels on my travels are currently doing. This was a major disappointment! You are now forced to select from a limited breakfast menu and the food is delivered outside your door in the early morning. Now maybe some might consider this an attempt by the hotel to make reasonable accommodations given today's environment, but I don't see it that way. The actual amount of food that was provided was VERY small - tiny sandwiches, and no coffee at all!! Now I'm not looking to overeat, but it really seems like the hotel is just doing this as a way for the hotel to save money on breakfast. This seems unfortunate given the room rates. I had heard that this hotel was recently renovated - I don't know if that's accurate or not. But my overall impression is that they skimped on the hotel construction or renovations, and they are also doing the same when it comes to maintenance. There seemed to be little or no sound insulation between rooms based on the noises coming from other rooms. I also had a lamp with obviously a three way switch, but a three way bulb was not provided. I know that's a small item, but as far as I'm concerned it's the details that make or break a place. I don't know if management is unaware of these types of problems in their hotel, or if they simply don't care, but either one is unacceptable to me and certainly won't earn my repeat business. read more