Very rarely do I give poor reviews. But I had such a poor, upsetting experience and do not want this to happen to anyone else getting their hair done for a special event. I came as a new client for an up-do and was paired with Shannon (very kind and friendly). I was prepared with an inspiration photo and clearly stated I was looking for a more romantic loose style up-do. Shannon had to redo my hair twice because it was NOT anywhere near what I wanted. Honestly, the first style looked so horrible I almost cried. After she pinned it a second time, I was still unhappy but settled. I just truly felt like my photo was quickly looked at and I was given the standard up-do. After my hair, I went upstairs to have my makeup done. While sitting for my makeup, pins were sticking out of my hair. Shannon had left so I had to have another hairdresser pin me to prevent my up-do from coming undone. I'm posting my inspiration photo and the end result. I fully understand that I wasn't going to have the exact result as my inspiration photo but I find both hair styles vastly different. It's like mine started as very formal and the bottom an informal messy bun. read more