I'm extremely disappointed with my recent experience with Precision Driving School. I reached out to them to inquire about availability, and they advised me to go ahead and sign up for the course. I trusted their guidance, paid the $499, and registered. However, once I accessed the site, I discovered that nothing was available--no appointments, no course times--nothing. I followed up with the company and was told they were going through an audit and that nothing would be available for several months. This was never disclosed before I paid. I politely asked for a refund, and instead of processing it, they made the process incredibly difficult. I provided screenshots of their website showing there were no available slots. Their response? They could "reach out when something becomes available." I let them know I'd prefer a refund at that point, which they initially agreed to--but then they refused to process it. The only way I was able to get my money back was by filing a dispute with my credit card company. Throughout the entire process, their customer service was dismissive and unhelpful. I've used Precision Driving School in the past for my oldest daughter and had a great experience, so I expected the same level of service as a returning customer. Sadly, that wasn't the case. It was frustrating, time-consuming, and frankly felt like they were holding my money hostage. I've attached screenshots of our text message conversation to show how unwilling they were to help and how difficult they made the entire process. I highly suggest anyone considering this school to look elsewhere. This experience was a complete waste of time and energy. read more