ok i got a hot white pumpkin latte yummy in my tummyyy (it's good) but the #Fam was in the drive thru for over 20 minutes and i was told the workers seemed confused. ok update i just tasted my siblings frozen caramel apple cider and it only tastes like caramel No Apple. so i changed the review from 3 stars to 2 stars! i was also told the employees seemed really confused so i hope you guys are doing okay?!? im still definitely going back cause it's The biggby coffee but yea read more