Came here once in 2019 due to a doctor needing a blood test next door. The place was big (empty office) with just one person working inside as the reciptionist who is also the phlebotomist (someone who draws your blood). Fast forward 2023 and needed to draw blood once again for another doc visit. Its the same lady (in her 40s. She was rude and seem to be too busy on her mobile phone behind the counter to talk or greet back. Seem to want the interaction to be almost non existent. Asked her in cantonese a few questions and she doesnt understand the language and want me to speak to her in mandarin. I ask her the same question in English and she her response seem to not understand english either. That was until I muttered oh lord she speaks neither at which point she turns around and said something in english back. This place is very unprofessional. I'm sure it in no way reflects the brand or the company but they need to reevaluate and review the ppl they hire. If i can give no star i would perfer zero star or half a star. One man office with no one to hold these people accountable to standards.lack of professionalism. read more