Terrible experience. Had a shot taken and it got horribly bruised hours later. The care in this…read moreplace was bad since the nurse was really rough with how she was managing the injections. Wouldn't recommend to anybody and if you want your arm to get bruised as well then be my guest. Staff there were extremely rude to the point where they snapped at me telling me to hurry up.

I will make this as direct as possible. My elderly mother had a horrible experience. She was…read moretreated badly by a lab aide. She turned her away saying he was in the wrong place which turned out she was in the right place. She then had her ID and insurance cards thrown back at her. When going to have her blood drawn she was roughly handled which now resulted in her having a bulge and a bruise. Please rectify this, no one deserves to be treated rudely & handled roughly during a routine blood test. I guess we are not the right type of patients welcomed at this office, of Asian decent to be exact.

This location is in the Queens Crossing Mall, close to Main St in Flushing. Very accessible via the…read more7 train and buses. Metered street and municipal parking areas nearby but we went to the parking garage (valet) in the same building for convenience - I think I paid almost $10 though. (Mulan seafood restaurant validates accdg to the garage employee -pls confirm with the restaurant first). When waiting for the car, the elevator area is enclosed, with a couple of benches for sitting; was warmer in there and at least not directly inhaling the car exhaust fumes. Had to take 2 elevators up to the lab. Small waiting room, Kiosks for check-in. Like in the Forest Hills location, there is no staff member in the front to welcome customers or if have any questions (one person was getting upset bec she needed help and was told to go to the kiosk). We didn't have any issues signing in and were called in soon after. The phlebotomist was patient and informative. She let us know that one of the tests wasn't covered so we could decide. Also skilled - got it on the first try (my mom worries whenever getting a blood test bec of past experiences). Wheelchair-accessible restroom. A food court and restaurants in the same building so got a quick snack.

First off, this center is organized. When you check in someone is there to assist you. When it's…read moreyour turn they call you in and explain to you what the appointment is for. They're open and transparent if your insurance does not cover a service. I came here twice and it's good service.

Translation: There…read morewas a woman with an extremely bad attitude who verbally bullied my 63-year-old mother simply because she didn't know how to use the computer at the front desk to register. Yes, there were language options available, but just because she never went to school, does that give you the right to keep asking her why she couldn't understand it? Isn't helping patients part of your job? She even kept emphasizing how busy she usually is and that she doesn't have time to help with such small matters -- yet when my mother went, there were hardly any other patients there. Why did you use a sarcastic and mocking tone when speaking to an elderly woman and keep repeating the same question? Don't you have elderly family members of your own? Or do you think you'll never grow old yourself?

Please, everyone, do not go here. The receptionist's attitude is extremely poor. If you argue with…read moreher, she will deliberately delay you and make you wait indefinitely. This receptionist is extremely vengeful; it's truly disgusting.

This was by the far the worst medical related experience I've ever had…read more I needed to have multiple lab tests done urgently and the process was a nightmare. They didn't ask for my paper work or insurance until after accepting patients who signed in after me. When I had my blood drawn the technician put her phone on speaker to talk to her friend and when I told her I felt faint after 5 tubes of blood work she proceeded to talk to her friend and ignore me. They shooed me out of here with a hand motion when I asked if it was okay for me to leave. If I could give this place no stars, I would. Avoid at all costs unless you want poor services.

The lab tech/phlebotomist wore the same gloves with muiltple patients. How do I know? Because it…read morewas ripped in the same spot as I watched her take a patient, handle paperwork, then take a another patient. All with the gloves on. She did not once take the gloves off and cleanse her hands before putting on new gloves and moving to the next patient. Infection control.

Amazing doctor, friendly staff! What more can you ask for? Dr. Wu is the kind of doctor you look…read morefor your entire life and if you're lucky, you'll find her. That's how I felt my 1st time meeting her. Dr. Wu isn't your average doctor. Dr. Wu listens carefully to your reason for visiting and thoughtfully creates a plan to address all your health issues. Dr. Wu explains what she will prescribe and how it will help you feel better. In addition, Dr. Wu will make sure to check if you need any thing else done while you are there so you don't need to double back and use up another day. If you have any questions, Dr. Wu will give you her honest opinion. I really appreciate her expertise and insight on health issues. I would definitely recommend Dr. Wu to family & friends. Dr. Wu gets two thumbs up from me!

I would give a 0 rating to this place. Extremely terrible attitude. Me and my wife are potential…read morepatient seeking for help from this doctor's office. The phone lady went all nuts and hang up on my wife with nasty and rude attitude. I would not recommend this place to anyone. If this is how they treat people, then they should not be operating. Do not care about patient satisfaction. Forget about it. Will go to other places instead of this one. Not worth it.

I called sunrise lab on friday to inquire about a kit that I needed to pick up. The gentleman on…read morethe phone was very professional and answered my questions. However, when I called today on 3/17/25, nobody picked up. It kept ringing until the call would eventually drop. I decided I would stop by while I'm out and see if they're open or not. I got there around 3:40 PM and a hispanic lady with short hair was at the desk on her cell phone. I greeted her and she just grabbed my prescription. She seemed pissed off that someone came in at the end of her shift so I told her I was picking up a kit-not getting anything else done. She was huffing and puffing about why everybody is coming to this location today. I told her I tried getting it from my doctor's office but there was a miscommunication and they closed early. I wasn't going to drive another hour again just for the office to decide to close early again. She was huffing and puffing the whole time and when she gave me a bunch of cups, I asked for instructions because I had never seen urine cups given out for stool sample collection. She told me to ask my doctor and talk to them about it. I wasn't even given a specimen pan to collect the stool in. I asked for instructions on whether I should refrigerate it from the time I collect the sample to when I transport it to the lab, and she told me "yes, but you won't be able to do them all tomorrow because you have to fill all the cups up." I asked about how much was needed since the P4 kit is one simple small tube that doesn't require much, but here I am with 9 urine sample cups. I have no idea how much to fill them with. She was annoyed and telling me to just put some in each. Then at the end, she was emphasizing how I could drop it off at ANY sunrise lab, it doesn't have to be this one. I got the idea that she doesn't like to do her job and didn't want people coming here, which explains why nobody was picking up the phone today when she was there. She said if you do end up dropping it off here, you have to be here at least 3:30 PM. I told her I called multiple times and nobody picked up which is why I didn't even know if they were open or not. The online hours show them as open til 4 PM. If she doesn't want anyone coming in towards the end of her shift, maybe she should actually pick up the phone and help patients who are looking for guidance. Overall, a very unprofessional experience. The labels she printed for my samples have me listed as the wrong gender as well as a date of 03/14/2005. I'm driving to my doctor's office to pick up the kit. I'll drive another five hours if I have to, just to avoid this mess.

Came for some blood work and my Dr. said no appointment was needed. I tried to call the office…read moreseveral times to make sure they were open on a Friday at 3:00pm but no one answered. Since I was only a block away at my other Dr's office I just stopped by to check if they were in fact open or closed. There was only one person working and 2 other patients already there. Since the lady was the only one working, phone calls don't get picked up unless she's at the front desk. When I walked in she was in one of the offices helping a patient but when she saw me as she came out of the room she told me to fill out the check in form with my name and phone #. The sign outside said 2 people maximum but it's not true. There as a total of 5 people with me included since a family 3 was there with their toddler. The place was very dark and dirty looking. I was afraid to sit in one of the chairs especially during Covid but I had to since I had to wait about 20 minutes or so to be seen and it was hot in there. I finally got called up and she took my paperwork my Dr told me to bring, ID & insurance to see what blood work was needed. She was super nice and quick with drawing my blood. I had some questions about Glucose tests and she was very helpful even though she said she was at that location for that day only because someone called out sick. Luckily I was the last patient and she closed the office after I left.

Went here twice for covid test, everything went ok both times. As reviewer George H. has stated, to…read moreget your PCR results within 48 hours, you'd need to pay them fully in cash; the first time I went was $100/person. The second time I went, I didn't pay and got the results within 72 hours, though the receptionist told me to expect results within 5 business days (totally absurd). If you need to get quick results, go to the one on Main Street, or schedule one in the city. Today, Saturday 3/12/2022, I went again, at 10am & 11:45am, the clinic was closed, no notice as to why, lights off, doors locked. I've passed clinic on my way downtown multiple times on the weekend, but never seen them closed on a Saturday. I called in last week to ask if they're open on Saturday, and they stated they're open. So what's going on? The first 2 times I went were for international travel requirements. This time I went because I have covid symptoms and is scheduled for jury selection next week. I can only do this on the weekends due to work, but being on such a tight schedule, they're closed without a reason. What urgent care is this? Only open on weekdays 9a-5p, their phones occasionally has issues, false opening hours. On top of that, they're the only covid testing facility in the north flushing region. I want them to stay open since its in a convenient location north of Northern Blvd, but they really need to step up their game. If you're closed on the weekend, update your damn website. It's a medical clinic, not a game center for crying out loud.

Just came back. Their website says free Covid test but if you need a RT-PCR for flight purposes…read more They will charge $200 cash for accelerated processing fee, no credit card or debit card allowed. And even though they branded RT-PCR as results within 24 hours, it's more like 36 hours just FYI. My test from 11am will receive its result 3pm the next day. Also they open at 9am but I suspect people line up before 8am. I walked in and arrived at 9am when doors open but there were already about 40 people in line before me and it was a long wait and it wasn't my turn until 10:40am. The testing was done smoothly by their friendly and professional medical staff. Hope this helps.

The Good - Convenient location and clean office The Bad -…read moreZero respect for patient's time and very in-experience tech who does poor job that require multiple visit and unnecessary redo of routine test. 1st Appointment, after scheduling appointment for routine annual mammo and ultrasound, I received 3 separate call to see if I am come in earlier as the technician needs to leave early (it was a Friday late afternoon appt), and each call with request for earlier and earlier time. 1st call ask if I can come in half an hour earlier, sure no problem I said. 2nd call same request, said yes already plan on being 30-45 min before appt given previous call. 3rd call again request to come in earlier as tech needs to leave early, but request I come in at 11am, when the schedule appointment is 3pm, I said no, I can come in an hour before max, they said ok, and kept the initial schedule appt time. Should have been the red flag sign but figure give them benefit of doubt until the actual visit. Day of appointment even though arrive almost an hour early, end up having to wait and even come back between appt time as one of the tech wasn't yet available given I arrive too early (even though per their multiple request). Other wise appt went as expected. Get a call and letter with request to come back for re-test as one side the imaging was not clear from the test. Didn't think I need the re-test, given last test was 6 months ago and was clean at another location. But given my doctor insistences that health is important, figure get the re-test "just to be safe". For the 2nd re-test visit few weeks later, was about over an hour wait time for the redo of mammo and ultrasound. Was told, given computer issue that the doctor can't review the scan result after test, and to go home and wait for result. Gets home received a voicemail with request to come back again for another more scan, as imaging still not clear!!!!!!!! This is when I start questioning things, why 3 re-do for a routine checkup when no issue just 6 months ago at another location. Patient should not have to be inconvenient for tech's poor and rush job. Also review of test history, notice they charge me for Enhanced Imaging test with the initial exam, and yet no result on website to show for it. I am definitely not going back given the experience! Completely disrespect for our time and inconvenience. People don't have enough sick day to waste several days on multiple re-do of routine test due to poor job.

i waited 65 minutes today to have a CT done.....was shunted to a crowded waiting room despite the…read morelarger reception waiting area being virtually empty. i would suggest Main Street Radiology as a better choice despite being in downtown Flushing.... JESUS loves you!!