We'll this was about the worst experience I've ever had anywhere. Actually have been a long time loyal customer of Bojangles. Eating at different locations from Florida to Illinois. Yes.. they have one in Illinois. Most of the time they are really good,and sometimes outstanding. This wasn't the case yesterday.
After politely telling the employees that my wife's steak biscuit was dry and overcooked,and my sausage egg and cheese wasn't up to their usual standards,they looked at me as if I had lost my mind. I was stunned when they were so rude and confrontational. Finally the manager asked if I wanted a refund. At this point I said yes,just give me my money back. That's all I said. Then the next thing I know she is threatening me and actually picks up the biscuits and throws them at me like a Major League Baseball player. Actually hitting me in the head and the bag of biscuits all over my brand new car. Thank goodness my wife and son were not in the car when this happened. I doubt this was her first time. Looks like this must be a regular thing at fast food restaurants now. Saw a video at a different Bojangles restaurant where an employee threw a drink at someone's car in the drive through. Again...thank goodness that didn't happen either. I'd highly recommend you stop going to drive through restaurants anymore. Certainly not this one. I have no interest in prosecuting their employees or Bojangles,however I think the push to get people out of their jobs that don't like them should be enforced more. I don't need them. I can certainly go somewhere else where I'm not treated like a dog. I've never been so insulted and upset at a fast food restaurant in my life. Shameful read more