One star for a honest reason, i took my 2003 cobra in to Bothell way garage a few weeks back for a simple belt swap and brake flush, i was promised the job would be done in a matter of hours and i could pick it up later that night, sadly that was not the case. On day two i was told they had a problem finding the correct size belt but they officially found the correct one, so they said the car was ready for pick up, i pick my vehicle and paperwork up and drive home. Sadly this was not the end, i gave the vehicle 1/2 throttle on the drive home and to my surprise the power was cut way down and all i could hear was one of my belts squealing, simply put they attached the wrong belt TWICE. I gave them a call and Bob said bring it in we will get it taken care of, so i dropped it back off for the second night. On day three i finally was told they had the correct belt on 100% so i picked my vehicle up, it drove as it should have, but this was not the end of my ordeal.
I arrived home and inspected the job they did myself. Thankfully i did because what i saw was not pretty, my superchargers paint was flaking off, a coolant hose had a clear puncture in it, and my radiator cover is completely cracked. So i gave them a call and was told to bring the car back, AGAIN. After some rude words from the guys at Bothell way garage they finally admitted to the fault of using a specific tool that sucks the break fluid out, instead of resting the tool elsewhere it was placed on the motor of the vehicle causing break fluid to leak all over, break fluid is incredibly corrosive hence the paint flaking off. They promised to get it painted back up to snuff so i allowed them to hopefully right there wrong, sadly again the car came out worse then when it entered, they simply re painted over all the bad paint they caused, leaving every mistake and problem clearly noticeable. After another 48 hour period they finally painted the supercharger correctly (throttle body is still needing to be painted to this day due to this).
I post this review to warn other customers of these guys, i went to this shop based off there reviews and i regret ever stopping there. My very simply maintenance and 1 day job ended up being a 2 week repair, and they were not very friendly about it at all. read more