I am a big fan of bdubs... and have been for years. I used to go weekly back down in Miami/Homestead Florida when i lived down there pre-pandemic. Heck i love chicken wings... its just wonderful to have a plate full of them with a cold glass of beer. So earlier this year i found a bdubs in Lima and decided to start coming. I have been taking it to go since i only recently got my 2nd vaccine. Ive had pretty good experiences... until I came a few days ago. Once again, i came in to order wings/food for myself and family and take it home. I was in the area as i had just gotten out of a doctors appointment and entered to place an order. My brother and I were the only ones in their ordering to go area. We got there, were greeted and then a phone call came in. The restaurant employee then made us wait as she took the phone order. Now as i have said, i have been going to bdubs for years... i know that they will tell the phone person to wait on hold a bit when they are taking care of a customer. Nope, i came first but i had to wait.... And it was a long order. While she was taking the order 6-7 other people/couples showed up to the order area. After she was done with the phone call, i was asked if i placed an order to go already. As i hadn't, she made me wait till she took care of everyone else first! What?! Uhhh no! First come first serve! But, nope. So i waited and waited. When she was finally done with all those customers, she left and went into the kitchen! She then came back out 5 minutes later. I was livid. She took my order... the wait for the food was ridiculous probably another 30 minutes. I got my food and left. When i got home, my wings sucked....soggy, cold, bland. Possibly some of the worst wings i have ever had Its sad because i love bdubs... but its going to be a very long time before i ever come back again. read more