Richard is unprofessional, unresponsive, & avoidant!!!!! He asked for payment upfront. As soon as he cashed the payment he did not answer my calls, didn't acknowledge my voice messages & didn't reply to emails when I requested over & over to provide updates about my claim. He promised to make 5x attempts but only made 2. He never tried the 3 remaining attempts. Richard IGNORED MY calls, EMAILS & VOICE MESSAGES FOR WEEKS. When I finally got a hold of him, it was because I called from a different number, to which he answered IMMEDIATELY. His excuse was "oh sorry I have been busy". Sure, uh huh. Richard you ignored & ghosted me without explanation or update. RICHARD CAUSED ME TO MISS MY HEARING DATE. I wish I would've read these reviews prior to hiring him, he has ghosted customers numerous times. He has scammed many customers. DO NOT TRUST HIM. He will take advantage. I will gladly show receipts & share my horrible experience. I have proof in my call log & emails that show he did not respond for WEEKS. Besides stealing $$$$, ignoring me, & lying, he also kept MY ORIGINAL SMALL CLAIM LAWSUIT PAPERWORK AFTER HE PROMISED TO MAIL IT TO ME, NEVER MAILED THE DECLARATION OF DUE DILIGENCE EVEN THOUGH HE PROMISED HE WOULD. I requested over the telephone to return my claim documents & Dec. of Due Diligence & offered to send additional $$ for mailing costs to which he replied "I will send it, it's not necessary to send money you already paid". I emailed him to let him know that unless he refunded me & returned my documents, I would file a complaint against him, to which it fell to deaf ears, again. Richard has ignored me for months at this point, he made me miss my hearing date, he never updated me about what was happening with my claim, he kept my original documents, he never refunded me, & he never sent the final Declaration of Due Diligence, which I could've shoewed to the judge at my hearing as proof that I made attempts to serve the defendant. Richard triggered anxious mood in me, feelings of depression & hopelessness due to his lack of professionalism & no responses. I send him all of the anxiety, depression, and ill he caused me! As I put it out it is. HE IS NOT A MAN OF HIS WORD DO NOT TRUST HIM. LOOK FOR A LEGIT COMPANY. THIS GUY IS A SCAMMER. HE IS A JOTO. read more