My experience boarding my senior dog here was shocking and inexcusable. When I picked up my dog following a six day stay, she reeked of urine. Not just a light scent of urine, but a smell so strong it nearly made me vomit. Her fur was stiff and matted with dried urine that covered her entire side, all 4 paws and head and she had feces on her bottom. When I put her into my car, the urine was transferred to my car interior, clothing and steering wheel. As soon as I got her home, I put her into the bath tub and the water turned yellow from all the urine. I had to lather her up multiple times to try and get the smell out. It has been 4 days since I picked her up and she still cannot stand up or walk. It is clear the staff let her lay in her own urine for days while her muscles atrophied. As soon as I got my dog bathed and settled, I called Camp Bow Wow. The manager told me that my dog had a very difficult time during the stay. She assured me that she was cleaned up frequently and bathed. I asked why a dog that arrived mobile can no longer stand or walk? Why was her entire body soaked in urine? While booking the stay, I explained to the manager that my dog sometimes needs help to stand up due to arthritis in her hips and needs to make several trips to the bathroom daily. She assured me that they could take excellent care of my dog and not to worry. I sent my dog wearing special gripper socks in case the floors were slippery. She was not wearing the socks when I picked her up and I found them inside of her bag. This is a clear case of animal neglect. If you left a human senior person laying on a urine soaked bed for days, it would be elder abuse which is a crime. DO NOT LEAVE YOUR SENIOR DOG HERE! read more