Another great experience. But this time, at the service department. Marcos (Service Consultant) and Ian (Service Manager) were so patient with me and my car. Brought my car for a check up on the brakes. They took the car in, no hassle (Still under warranty). Very honest people from what I experienced. They fixed up the car, plus other issues that were just popping up. The auto technician working on my car was great, very knowledgeable and helpful as he fixed future possible issues. This carmax is definitely a 5 stars, sales and service department. Great customer service, great service department, awesome location. Thank you guys again for everything! read more